Get Quotes Contact Us Sign In
Website
Call
Bankers Insurance Group We get it, insurance can be complicated. At Bankers, we've been preparing for uncertain moments our whole life. So you don't have to. A proven team in your corner, for easier answers during difficult times. Coverage designed with precision - the clearest choices for your family or businesses needs. Because with the right insurance, and your assets secure, life feels lighter. Whether by phone, email, text, or our online portal, you can file a claim from anywhere at any time.
Follow us
Services
Founded in 1976, Bankers Insurance Group has grown from a small local company to a diverse corporation with a hard-earned reputation for innovative insurance products and superior customer service. Headquartered in St. Petersburg, Florida, Bankers is strongly rooted in the Southeast, with the specialized experience and geographic focus of a major regional carrier.
A Homeowners Insurance policy covers several things: damage to the home and the owner's belongings, certain legal claims against the owner for which he may be liable, and limited coverage of people who are injured on the owner's property. This package policy typically provides coverage options for a broad variety of risks on the home; however, some risks, such as earthquake and flood, are excluded. The policy also does not cover land. If you own a townhouse, you may need to purchase a Condominium policy.
A Condominium or Unit-Owners Policy is similar to a Homeowners Policy. It's a package policy including coverage for your condo, its contents and loss of use. The policy has liability coverage for unintentional acts that cause bodily injury. Even though it may be called "all risk, " some risks are excluded (earthquake and flood, for example), and the policy doesn't cover land.
Landlord Insurance, also known as a Dwelling Fire Policy, covers you from losses or injuries related to a property you own and rent out. Covered losses include damage to the building's structure, loss of use, loss of rental income, and more. Landlord insurance is similar to a homeowners insurance policy with the biggest difference being that it is for those who own a home or property and use it for rental purposes.
Reviews (14)
Write a Review
Deborah Kern
Jun 20, 2022
They are impossible to deal with. I have had a claim in since March and am still getting the run around.
P.
Feb 17, 2022
I've been dealing with Bankers Warranty Group which is part of this company. I cannot adequately express just how horrible it is to try to work with them, and if Bankers Insurance Group is associated, I cannot believe they would be a reputable company either.
Panagiotis
Feb 14, 2022
Total Scam: Home built in 2016 - Purchased in 2020. Premium was roughly $1,500 for the first 2yrs. Just got our renewal for year 3, price doubled literally to $3,000. Zero claims with them, zero claims ever with anyone, nothing changed at all on our policy, just a double whammy for no reason. Total bait and switch to get you in cheap. Bad business, amateur con, rope-a-dope scheme. Go elsewhere.
Jack Storm
Jan 18, 2022
Used them as my insurance company for years, always had great service. I tried using them to insure my new condo and couldn't get anyone to call me back. And the automated system was terrible. Really disappointed. Bankers used to be awesome before COVID
Dj Karni
Dec 16, 2021
1 star is because there is literally no way for homeowners/consumers to contact them. They don't list a phone number for anything but claims. They ignore messages sent through their website form (been waiting 9 days now). Tried to message on Twitter but their account cannot be messaged. I guess that's one way to save some money on customer service costs. :(
Brittany Johnson
Nov 11, 2021
If you are in the market for new homeowners, renters or ANY insurance do NOT, I repeat, DO NOT use Bankers Insurance Group! I have been calling them for almost a month with no call back. I've been sending text messages and emailing with no response. Everyone I know that had damage from Hurricane Ida has either started home repairs or have completed them bc they have competent, efficient and reliable insurance. Meanwhile I can't get a call back. I've been a customer for over 10 years and never filed a claim until now. DO NOT USE THEM FOR ANYTHING!
Tiffany Webb
Aug 28, 2021
Horrible company. I DO NOT RECOMMEND USING THIS COMPANY. They sent an adjuster out after I received the report back. I contracted them informing them that the adjusters report was incorrect. Their adjuster had all my ceiling height 2ft shorter and was missing a rooms on the report and other damages. I was told by them not to worry about it that they would pay off my contractor's bid.

When I submitted that they said it was so much higher then their first adjusters they would have to sent another adjuster. He also missing damages. I have not been able to get anyone to respond to email or call me back. It has been 5 months no response. I have been trying to get my house repaired now for 1 year. I call and email every week and NOTHING AND NO ONE RESPONDS BACK. And I still don't have all the money to fix my house! THEY WILL LIE TO YOU. I will be filing a complaint with the State Insurance Commissioner
Seth Neale
Jun 20, 2021
With the daunting task of a roof claim, Bankers made the process smooth. Very happy with our home insurance company!
Richard LaPoint
Jun 04, 2021
Very reasonable homeowners insurance rates. I haven't had to make a claim yet, so I can't speak about that and I hope I don't anytime soon lol.
James Li
Jun 03, 2021
My home had busted pipe and water damage during the Texas ice storm on February 2020. I had a home owners insurance policy with the company so I contacted them. After the adjuster came they provided a very low quote. After I sent over the quote from an independent 3rd party, they prompted to send another adjuster since the first one didn't do "a good job".

Now over two months have passed and there was zero communications ever since. The 2nd adjuster never came either. I'm not seeking an outsized damage reimbursement but just a fair price to pay for the repair. I've asked the company to hire a qualified 3rd party to do the job instead of sending a check to me. Nothing happened. This is not a company you want to work with.
Colton Pooler
Dec 20, 2020
Karen White is one of the best professionals I've ever had the pleasure of dealing with. Every time I have to call with an issue, she's quick to get it resolved and always a delight to speak with. Working for a broker, I have to call out to Bankers a lot, and I always have my fingers crossed hoping to get connected with Karen. Thank you for your service!
Nicole St Andre
Jun 19, 2020
I'm a licensed insurance agent. I work with many companies, many offer assistance thru Chats.very helpful when you are multi-tasking. However many company Chats leave me feeling like I got no where. I recently used Bankers Flood Chat to update a few policies. Both times the rep was friendly, helpful and most importantly handled my concern with one chat. My last chat was with Frank, he was amazing.to all the reps handling Bankers Chat, keep doing what you are doing, we appreciate you.
Deno Mahadeo
May 03, 2020
I sustained some damage to my home. I contacted Bankers to submit a claim. It was a professional, easy and very fast process. My Claim was submitted over the phone, an adjuster contacted me, scheduled an on site visit, complete the necessary paperwork and shortly after I receive a check in the mail. This is my First time doing this and I really appreciate the simplicity of the entire process.
Augusta Storey
Mar 02, 2020
I work with Bankers frequently to assist our mutual clients. I have had the best experience with their customer service department, underwriting department, and leadership. Every time I have approached them for help, they have been more than respectful, considerate, and willing to assist with anything that they can. I just worked with Dali to process a cancellation and she had the best personality and was so willing to help us out. Wonderful company to work with!