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Bolton & CO Insurance Brokers This is exciting news for everyone involved, and it's an evolution that will help us further deliver the service and solutions our clients expect - through the same people and teams they've known. The biggest change is that we're now backed by the expanded resources of IMA, a fellow independent, employee-owned, specialty-focused broker that's known for delivering solutions that go beyond insurance.

Join IMA subject matter experts for our IMA U Benefits Series focused on introducing and breaking down some of the key concepts found in the employee benefits and HR industries.
Services
Bolton's mission is to be the business resource that our clients count on for expert perspective. We seek to provide solutions delivered with professionalism, integrity and excellent customer service. Our people will work with you to ensure you have the options, information and clarity to make the best insurance and benefits-related decisions possible.
Bolton & Company was founded in 1931 by Dorance Bolton as a humble operation in Los Angeles. This small firm continued to develop and grow and eventually became a family business around the 1960s. That's when Dorance was joined by his sons, Jim and Bill. Working alongside their father, the two brothers would soon transition into the firm's owners in the 1970s.
As your business grows and evolves, Bolton will continue to assess your needs and refine your strategic approach. It's what we do and have done since 1931. We will work closely with your organization in order to address your individual challenges and find solutions that support your missions and goals.
Bolton & Company Named Among Best Places to Work in Los Angeles for Seven Consecutive Years. Bolton & Company Announces Strategic Promotions in Support of Continued Business Growth and Evolving Client Services. Fifth Annual Bolton Foundation 'Throw Down' cornhole tournament raises over $180,000 for California nonprofits at Rose Bowl Stadium.
Reviews (10)
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Soha Nahid
Jun 01, 2021
I have had a really great and professional experience with Bolton over the last few years that i have been working with them. I work directly with their team members Brandon Burroughs and Kristal Williams, and they are both always so attentive to my questions and emails, no matter how difficult the situation. They are always willing to make time in their schedules to hop on a call or assist me further. I was able to meet Brandon in person at one of their informative and awesome seminars and it was a great experience. Thank you!
Clarence A.
Mar 08, 2021
I have been a Bolton Insurance customer for almost 2 decades. Their service used to be excellent. Not anymore. They are apparently branching out to other services and they don't seem to value their existing insurance customers anymore. Over the last years they changed my agent 7 times. The new agent does not know me and does not seem to care.

I had an issue with the insurance fee I paid for over one month but I could not get a response from them despite my multiple follow ups. I suggest you take your insurance business to another agency where your business is valued. I am certainly looking into it.
Nicole Schoville
Jan 25, 2021
We have worked with Bolton & Co for 4 years and very much appreciate the working relationship. As a multistate employer, Brandon and his team have made all our processes seamless (especially open enrollment!) and the variety of legislation updates and compliance webinars area bonus! With a dedicated account manager, we receive excellent customer service and they are always quick to respond and help us work through any questions or issues that arise. We would highly recommend this team to anyone!
Narine Herszage
Jan 23, 2021
I've been working with Brandon Burroughs and his team for more than four years and can't be happier. Ever since, the renewal is a breeze. We have employees in different states, which makes our account quite complicated. Brandon, with his team, helps with the right plans, takes time to listen to what issues we are trying to solve, what concerns our employees have and brings alternatives so that we have the best possible offer for our employees.

Three years ago, the Bolton team helped us move to the online benefits administration portal, which was most appreciated during the Open Enrollment 2021. The customer service is terrific. I would definitely recommend Brandon and Bolton team to anyone looking for a great insurance business partner.
Nikki Hernandez
Dec 02, 2020
Working with Brandon Burroughs and the Bolton and Company team have provided me the service, professionalism, and high expectation that should be offered from a Broker firm. I have had the pleasure of working with him and his team for two years, and they are always transparent, honest, and go above and beyond. They provide me with different options, and really look out for the company needs, and I'm fortunate to have them on my team. As a one person HR department, they have saved me! Thank you Bolton and Company, Don't hesitate if you're looking for a new Broker, Brandon and his team will deliver!
Cierra Coppini
Apr 10, 2017
Bolton is a wonderful company. They are personable and professional. A great company to work for and with. Everyone on the Bolton team is friendly and approachable. This company is truly a special place :
Matt Bern
Apr 06, 2017
So much respect for the staff at Bolton. Quick to reply and so friendly. If you are looking for folks who know this business and are close to home (Pasadena), Bolton is the way to go!
Cerissa
Feb 03, 2016
Bolton is a great company, full of great people. The philanthropic arm of the company, the Bolton Foundation, raises and donates thousands of dollars annually for deserving charities through the generosity of the employees and the company's partners. I'm proud to work for a company that has such a good culture and generous attitude.
Ttp Ttp
Jan 31, 2016
These inconsiderate jerks woke us up at 3 am this morning! What is your malfunction!? I see countless complaints about this happening to others as well.
Samantha Denning
Nov 07, 2015
You have no idea how pissed I am right now! Called us at 3:30am and woke up our new born! Seems like it's been happening to others as well, get it figured out! Edit: I have received an email back stating this company has been used in prank calling and they have reported the acts to the phone company and police. I haven't had any dealings with this company but I can say they have made a great effort in comforting my anger and responding quickly to my email to them regarding the situation.