Eugene C Yates Insurance

Time flies for it has been over a decade of having all of my property coverages with Eugene Yates Insurance! In retrospect, I could vividly recall the frustrations of dealing with my previous insurance broker located in Los Angeles- my phone calls took forever to be returned, some of the coverages were totally unnecessary etc.! However, the employees at Yates are just awesome when it comes to professional services as well as responsiveness to my concerns or inquiries.

They have managed over the years to find the best coverages at the lowest price for my multiple insurance policies. I'm so impressed to date that I would gladly provide referrals to Yates Insurance even without any incentives being provided! My service dog Einstein is also currently insured! Special thanks to Leo especially along with Ashley and Lily with their outstanding assistance throughout the years!

I've used Mike Yates for more than 18 yrs and have always had service up and above the industry standards. He has help numerus friends of mine and they too loved his service including quick call backs. I would highly using him for coverage that fits your circumstances and comfort level.

I could not be more happy with the customer service I received from them. Ashley was the agent who helped me and not only did she save me over $200 a month on my new policy, she also informed me of when I would qualify for the next discount and when we could reevaluate my policy for further savings. She was incredibly helpful. I have sent follow up questions since and always heard back the same day. If you're shopping for new insurance, Eugene C Yates Insurance are your guys!

They were prompt, knowledgeable, and accurate with quotes. Even though I decided to stay with my current broker I Would highly recommend them to anyone looking for the best deal and value. Great service.

We bought our first home one year ago and had no experience in the world of home insurance. Luz and Eugene C Yates made the whole process so much easier by helping us navigate the different coverage options and helping us select the coverage that fit our individual needs. Luz was always super helpful and responsive and made sure that all my questions were answered.

They made the whole experience easy and enjoyable. They provide the personal touch that i really wanted. Luz even remembered specifics about my house and family that we talked about over a year earlier! I would highly recommend the Eugene C Yates Insurance Agency to anyone buying a home or looking to get a better fit of coverage. Thank you for an awesome, hassle-free experience.

Having a local broker to speak with worth the price. No to mention Yates frequently gets me better rates than comparing and searching online for a cheaper rate (usually crappier coverage). I have been with Yates for over 10 years now and couldn't be happier. From making policy changes simple, and continuously checking for a better rates the staff is always helpful.

I frequently call and make changes to my policy and they are always helpful, and most important quicker than dealing directly with the companies. Having a local broker makes my life easier and I would rather spend the money locally than go direct with some of these WEB Insurance companies!

We have had Eugene Yates insurance (auto and home) for about 12 years. The service is always professional and fast. We really experienced how good of a company they are when our car was front ended. The cost was over $20K and Eugene Yates handled everything quickly and easily. It wasn't our fault and we paid nothing out of pocket. They made a challenging situation a little easier which makes us forever loyal customers.

I have been with Yates Insurance for 3 years for both auto and house insurance. Luz has provided me with excellent customer service and always researching how to lower my premium. I have had nothing but positive experiences with this company. Thank you for your service!

I've been with Eugene C. Yates Insurance now for a couple of years with auto and homeowners, and I must say, they are an exceptional insurance provider. They very much take the hassle out of finding insurance to fit your needs, with great prices, and wonderful service/support in helping you meet your needs with excellent product knowledge. They found me awesome insurance beating other providers hands down in cost and coverage. TOP NOTCH staff as well; Lilly and Mercedes have been incredibly helpful and listen very well and are always kind in helping you with any questions you may have. It's hard to find an insurance agency that you don't dread calling for questions/service; and Eugene C. Yates provides only the best service with a smile.

The team at Eugene Yates Ins Agency is awesome. I've been a client for 20+ years (auto & homeowners) and I've always found them to be responsive, professional, and more importantly, VERY FRIENDLY. Luz contacts me every year to review my policies and see if I have questions or would like to make changes. I appreciate her efficiency and great customer service. I don't worry about my insurances because I know I'm in good hands.