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Filer C Don Agency C. Don Filer Insurance is one of Washington's leading local independent insurance agencies, serving personal & commercial clients from our offices in Seattle, Ballard, Monroe & Arlington for over seventy years. As an independent insurance agency, we have access to many quality insurance companies and competitive products. Our friendly, knowledgeable, & professional staff are behind our success in building trusted relationships. High standards for customer service & insurance counseling are the hallmarks of our agency.
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We provide financial security and insurance protection to consumers and businesses throughout the Northwest. Our office locations are in Seattle, Monroe and Arlington, and you can easily reach us by telephone or email. Because we are an independent insurance agency, we have access to many quality insurance companies and competitive products.
Since 1947, the staff at our Seattle, WA office has been helping families, individuals, and business owners protect what matters most. We pride ourselves on providing prompt, efficient, friendly and high-quality customer service. Our office is conveniently located right off I-5 in the University District.
C. Don Filer opened our first insurance office in 1947 in the heart of Ballard, at the corner of Ballard Avenue and Market Street. This office was a well-known part of the community and served local residents for over 70 years. We have recently closed this location and merged Ballard with our Seattle office, located at 4201 Roosevelt Way NE, with an agent assigned primarily to our Ballard Community residents.
We opened the doors to our Monroe, WA office in 1980 and have been consistently providing the local community with friendly, efficient and honest insurance services. We are committed to helping clients understand their insurance coverages and the options available for their specific needs. Our goal is to help clients make an informed decision about their insurance. Our office is conveniently located off Highway 2, behind the Red Barn Shell Station on Woods Creek Road, by the main entrance to Safeway.
Reviews (25)
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Krissy Eckman
May 24, 2022
When I purchased a new vehicle I decided it would change to a local agent. Frier insurance was recommended to me by a friend. I should have done this years ago. I'll be spending less money for more coverage. Don and Monica were so thorough on explaining my options and made the experience enjoyable. I can't recommend them enough.
Jagshakti Singh Jhelumi
Apr 20, 2022
Working with Shari was a Breeze. She returned with a quote in no time and helped me with my business insurance. 100% would recommend!
Susan C.
Mar 18, 2022
I spent a lot of time speaking with Lynne Phillips. She is the absolute best. I am an incompetent computer user and 75. I have had the same insurance companies for almost 40 years. She explained and sent me statements about options and helped me surmount numerous hurdles. I have never met someone so competent, so kind and so knowledgeable. I cannot recommend her and her agency enough. If you need to make choices about insurance companies I recommend this agency.
Nitya Jakkam
Mar 17, 2022
Lynn Philips is an amazing insurance agent. I was nervous about insurance because there's a lot of jargon. But she eased me into the process by not only providing the best quotes for a good coverage, but was very patient in explaining every little detail in the quote. She was very quick to respond to any queries and to take any further steps. It was an absolute pleasure working with her & the agency. Highly recommend!
Crystal L.
Jan 02, 2022
The C. Don Filer Agency has served me extremely well for over 40 years. Their advice, when I was in my 20s, helped me understand the basics and set me on a path of paying attention to the critical part insurance plays during life. Their staff is super helpful, friendly and show a personal interest in understanding my needs. I especially appreciate their super quick response time.

I recommend them as an excellent partner for all insurance needs. Oh, and they stay on top of market changes. They were even able to help me find health insurance on the State web site.
Bill Case
Dec 09, 2021
The C. Don Filer agency has been my insurance agent for several decades and I will keep coming back, and continue to recommend them to my friends. They are competent, friendly and have helped me save money.
Charles Paulson
Dec 07, 2021
Thanks so much, your service has been excellent in providing the services we need in a timely and professional manner. We wish you all a wonderful and safe Holiday, ,! Auburn Group
Robert Van Siclen
Oct 31, 2021
The C. Don Filer Agency has handled my law firm's insurance requirements for more than 35 years. This includes providing my firm with ancillary services and products, such as appellate bonds, notary insurance coverage and notarial bonds. The C. Don Filer Agency also provided insurance coverage for me personally during at least the past 35 years, including insurance for my homes, autos, airplanes and the usual assortment of toys that require insurance.

While I'm at it I want to indicate that the person currently assigned to handle my business and personal insurance needs is Julie Ann Schroeder. Julie Ann is an insurance professional of the highest caliber. She watches out for market trends and notifies me when she finds something that needs to be considered. A perfect example is the across-the-board rate increases that all insurers are now being required to undertake due to the unfortunate passage of insurance regulations that preclude insurers from being able to use an insured person's credit worthiness to fix rates.

This new regulation will cause my insurance rates to increase rather dramatically when they go into effect. Julie Ann called to alert me of these rate increases so that we could work out alternatives to get pending coverages renewed and/or amended prior to the rate increases. I am thoroughly pleased with the services I receive from the C. Don Filer Agency and Julie Ann Schroeder.
Kate Bradley
Oct 31, 2021
Julie Ann has been extremely helpful, both in modifying the insurance for my old car and implementing insurance for my new car.
Kelli Mack
Aug 23, 2021
I never knew the importance of having an insurance agent until I started having everything handled with Filer. It's amazing how well things flow and are monitored to give us the best coverage for our homes, vehicles, and boats. This team is amazing!
Art Turock
May 23, 2021
I was impressed how quickly Julie Ann Schroder was able to revise two insurance policies to give us better pricing with our insurance carrier. She knew exactly what questions to ask and was able to compute the costs of the policies. Time well spent.
Laurie Duffy
Jan 10, 2021
I reached out to C. Don Filer to help with Health Insurance during enrollment season. I contacted them very last minute and was met with professionalism and a very gracious representative; Michelle Nitardy, who handled all my needs. Their response, knowledge, and professionalism made the process very easy for me. They understood the systems and what was needed to secure my insurance. I highly recommend them for all insurance needs!
Shelby L.
Nov 29, 2020
HORRIBLE SERVICE. If I could give 0 stars I would, and there is one single person that has been so terrible that previous good service from this insurance provider has become a nightmare. I've never been harassed in my life to the extent that Julie Schroeder, one of their Insurance Executives, has harassed me. Julie Schroeder emailed and called nearly 30 times over the course of 2 weeks demanding payment for a premium that I already paid. Stalkers don't even both you that much.

And the tone was incredibly hostile with every conversation. She would not get off the phone without a deadline or next step that I had to promise to investigate and prove to her the fact (that I clearly knew) that I had already paid this premium. At one point, I called another agent to discuss a separate matter, and Julie jumped on the line to interrupt the conversation and attempt to collect payment.

She even went so far as to contact my employees at their workplace to demand that I contact her back regarding the issue, an incredible and costly waste of my company's time. It turned out that it was THEIR MISTAKE! I HAD in fact made that payment weeks prior. No apology at all from them. What a terrible experience. I cannot warn people enough. And Schroeder needs to be fired if the agency wishes to have me as a client again.
Joseph Harris
Apr 20, 2020
I've had all of my insurance from the C. Don Filer agency for years. They have always taken great care of me. Most recently, Lynn, who is in the Seattle office, helped me make some adjustments to save some money on my policies without losing coverage. She is very professional, knowledgeable, organized, and friendly. I'm very happy to have my insurance with Lynn and the Filer Agency.
Katelynn Eisele
Apr 03, 2020
I can highly recommend Michelle Nitardi at C Don Filer Insurance agency. She was incredibly knowledgeable and made navigating the world of personal health insurance seem like a breeze. Michelle walked me through all of my options and even found a few plans that cover alternative and complimentary services. She was so helpful to me during this stressful time and helped me get insurance that covers all my needs at a price i can afford.

I was originally referred to this agency by a client who owns a small business and raved about their excellent customer service as well as pricing. I completely agree. Thank you again Michelle!
Doug S.
Mar 12, 2020
I always get prompt, friendly and thorough service from the C. Don Filer Agency, and have for decades now. They've taken care of my homeowner's and auto insurance, even before that when I had renter's insurance- over 25 years ago! Great customer service is becoming harder and harder to find. It's nice when you find a business where good things don't change with the times and go away. Thank you.
Derek E.
Feb 04, 2020
I have worked with Filer Insurance for several years when I was starting my business. Shari has been great to work with and took a lot of time to educate me on the types of coverage for a small business without making me feel rushed. She also follows up quickly and keeps me informed early of any upcoming changes.
Dan S.
Oct 30, 2019
I worked with David at Don Filer when my wife and I were having big struggles adequately navigating the WA health planner website for insurance. David displayed with ease why people often need a broker. I wasted so much time trying to do it myself and, in hindsight, realize I never would have been successful without his help. Insurance is complicated and a good broker can not only help you navigate the maze of options but also act as your advocate.
Grayson P.
May 30, 2019
I had great experience working with Michelle Nitardy. She was knowledgeable about insurance and very responsive.
Sandy S.
Apr 19, 2019
I can't recommend this agency highly enough. They were recommended to me years ago by a Safeco rep when I bought a policy online and needed some fine-tuning. I ended up switching all of our policies (auto, home, umbrella) over to them and I've gotten great service. Whenever we've had a life change (new car/solar panels/bought a rental) our agent has thoughtfully reviewed our package to make sure we're getting the best coverage, but not unnecessary coverage. Friendly, local business, love them!
Kevin T.
Sep 23, 2016
Over the last 40 years, l wish I'd had an agent like Shari to work with, all of the time, instead of just the last few years. Over the last few years I've been dealing with her at C. Don Filer. It's been fun. I've truly enjoyed the experience. I get General Commercial Liability, E & O Insurance. All the business insurance that I need.

She knows more about what I need than I do, which is a lot of help. With her ability and knowledge, she makes it so I can pay attention to running my business, and not have to worry about all of the different insurance coverage, because I know it's been taken care of. Plus that it's been fun to work with her. Can't recommend them enough.
Jeff M.
Apr 12, 2016
I highly recommend working with this agency. Shari took great care of me and found the right coverage for my business. She took time to ask questions and explain all of the options to me.
MiChin L.
Dec 03, 2013
We worked with Shari at C Don Filer to obtain General Commercial Liability insurance for our newly formed non-profit. Because we were so new, we had problems finding someone who would cover us at a reasonable rate. Shari worked with us over the phone and email and got our coverage taken care of in one day. We would highly recommend C Don Filer to any non-profit seeking GCL coverage.
Susan W.
Sep 26, 2013
I've had the exact same experience as the other reviewer. My agent retired - and, since then, the service has been very poor. I'm now looking for another agency.
Wally T.
Jan 30, 2012
My insurance agent retired, so i ended up with these guys. Unbelievable difficulty with email communication. If you have time to make a visit in person, go for it. Otherwise, pass.