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Fortner Insurance Services proudly provides comprehensive insurance solutions in and around Springfield, Missouri. With our extensive knowledge of insurance and insurance services we are a trusted source for quality protection. At Fortner, we can create customized insurance solutions to help you guarantee the complete protection of your business. From workers' compensation coverage to general liability, we have the products that will help enhance your business while protecting its vital assets. Fortner Insurance Services offers a many personal insurance options for individuals and families.
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At Fortner Insurance, we partner with a variety of regional and national companies to ensure you have the best insurance plan for your needs. We truly make our personal lines "personal" when it comes to your insurance plan - and we do it with customer service that the big, impersonal insurance companies only wish they could provide.
The experienced team at Fortner Insurance works with you personally, so you have the peace of mind that comes with knowing your business's insurance needs are taken care of by an insurance company that truly cares.
It's important to know your religious institution is properly insured. Working with our team at Fortner Insurance means we'll do more than simply insure your religious organization - we'll make sure you've got the best coverage possible at a rate that fits your budget. And we'll do it with personal customer service you won't find anywhere else.
There's nothing more important than you and your family's health and safety, which is why we customize our individual and group insurance lines to provide the right coverage for you at a rate you can afford. At Fortner Insurance, you're treated like family, and our goal is to ensure our family is taken care of.
Reviews (8)
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Patricia Cole
Oct 31, 2021
We have been with Fortner for at least 10 years. The insurance increases every year, so last year I talked to the agent about switching to another company. He advised he didn't think it would make any difference and sounded to me as if he just didn't want to go to the trouble to do that. This year I am calling and checking other agencies to see if I get a better response.
Chris Golden
Aug 18, 2020
Was quoted quotes for home and auto when it came time to sign they tried to increase the auto quotes 600 dollars more then wanted then brought it down still 84 dollars more no big deal then sends a message to raise homeowners by 128 dollars
Ryan Lucas
Jun 19, 2020
I called in to my agent Karla a couple weeks ago and requested that we put full coverage on a truck that I was trying to rent for the weekend. She called me back explaining that since it was a flatbed the underwriters would not put full coverage on it considering that it was a commercial vehicle. I had big plans for memorial weekend to haul our camper back home and if I didn't get this vehicle insured my plans would have been spoiled.

After putting more effort into it She called me back and said that she was able to get the underwriter to cover my truck that I was renting. Very pleased with her and her efforts!
Faina Phi Callery
May 24, 2020
When I was in need for a better insurance plan for my auto, I contacted Fortner Insurance through their website. An agent by the name of Mindy was quick to respond, and had everything sorted out exactly to perfection! I strongly recommend them for your peace of mind.
Norah
Jan 30, 2020
I had been with Fortner Insurance well over 10 years and always received excellent service, and they were always quick to communicate policy changes quickly. until recently. I encountered more than a few issues in the last couple of months, but like I expressed previously, I was always happy and chose to overlook this as just happenstance, since they were always friend and helpful. However, the last issue was my breaking point.

My auto-pay was not set up, to which I was told by a Fortner staff member that it was the insurance companies error, but when I received my policy for the next 6 months, sure enough there was a late fee, and when I inquired about it, I was told our payment was late. I then let the insurance company know that I was told this was their error, and they told me it wasn't their error at all, they never received any communication regarding auto pay, so I was lied to.

Not to mention the bill was incredibly high. I shopped around and found both auto and home policies with the same coverage, but saving me $1800.00 a year. When I called Fortner and spoke with the staff member that was handling my accounts and terminated my policies with them, she never once expressed that she was sorry that she lost our business, neither by phone, or email. Business they had for over 10 years that was always paid and on time, which told me I made the right choice to move to another company.
Merrill Drummond
Nov 29, 2017
The team at Fortner has always been willing to answer all of our questions, even if it involves research, and suggest what would be the best options for us to get the most value and protection for our money. They have offered excellent customer service and we are very pleased with our insurance company. Bill and Merrill Drummond
Kenny Coates
Nov 26, 2016
Fortner Insurance has proven to be a valuable asset to my business by providing me with needed coverage at rates that just blow everyone else out of the water. If you're a business owner, do not get coverage until you've given Anthony Gillen a call at Fortner Insurance Services. Arrow Heating & Air Conditioning Service
Merle Woolley
May 21, 2016
Our account was sold to Fortner by another agency. We had always been pleased with the former company. but somewhat concerned about the sale. Met with the Fortner staff for a "long" hour. Left feeling quite pleased with the staff. Every need since has been quickly answered. Highly recommend Fortner.