Gibson Charles Agency

Paula Thompson was excellent at following up and resolving my questions and needed policy endorsement.

I love the team at Bankers! They've been taking care of all our policy needs for almost a decade. Excellent service, communication and cost savings. Thank you!

They always take their time informing me for different changes to policy! Very thorough and professional!

I am exhausted by the agents I have had over the last four decades. I always hang up feeling like I was bothering them. I understand everyone's demeanor is different but a tone of friendliness would be nice. The receptionists have always been kind.

Service was prompt, courteous, professional and properly done.

I reviewed the insurance my parents had with this company for over 40 years. As the owner of a real estate title insurance and settlement Co. I have seen thousands of policies. The homeowners through Bankers was THE BIGGEST RIPOFF of a consumer I and many other professionals have ever seen. Combined auto & home for a single individual was over $8000.

A home inspection and security system were made a requirement, adding further to the cost. I shopped it and found IDENTICAL coverage with a major carrier for less than $3400. That's $3400 vs. $8000. Bankers Charlottesville is a rip-off greed fest.

Very thorough and helpful! I'm so pleased that I chose them!

Critical: Professionalism Just now, July 2021, is the Honda automobile of my ex-wife coming off my personal umbrella coverage. I was divorced in August of 2018. Maybe less than every three years is time to communicate with a client?

From our very first interaction, Jay and Lindsey have been very thoughtful and knowledgeable. They are quick to answer every question I have. They volunteer interesting resources and truly work to make sure our humble school is protected.

People are very professional and very responsive to my calls and/or emails. Bankers Insurance LLC offers policies with good value and great quality!

Prompt, courteous, and knowledgeable service. A pleasure to work with!

I got more than twice the coverage for almost half the price Allstate was charging us. Banker's Insurance is extremely helpful and friendly, a win all the way around!

Recently filed a comprehensive claim and without seeing our truck or ANY PICTURES of our truck or inquiring about the mileage on our truck was told that our truck would be a total loss! I would NOT RECOMMEND BANKER'S INSURANCE TO ANYONE. Adjuster was intimidating and wasn't even interested in hearing what I had to say. Agent is often not available to address our concerns or needs, either out of the office, away from his desk!

Athena, our agent, made the process of changing/comparing auto insurance policies so easy. She was very knowledgeable and pleasant to work with.

Bankers Insurance Company is a great company to use. I have been a client with them for about 10 to 15 years. I highly recommend them.

Great follow through and assistance with questions. Great attitude by the employees. Keep it up.

Great company to deal with, always has your best interest at heart. Both reactive to calls and emails and proactive to make sure no changes are needed. Always finds a good deal and is honest with you.

We have been with Bankers Insurance since they purchased cabell Insurance. I have my personal and my business Insurance with Bankers and have been very happy with the service I have received on both. The person I deal with is very prompt and is able to answer all my questions I would recommend Bankers Insurance to all my friends. William Barksdale