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Grimes Insurance Agency Grimes Insurance Agency is on your side. As an independent insurance agency, we review multiple insurance companies and compare protection and prices to find the best value for your home, condo, vacation home & more. As an independent insurance agency, we work with many insurance companies and can help you compare protection and prices to find the coverage and value that's right for you. This means no matter what type of vehicle you drive, we have you covered. Whether you own a small business or a large one, the benefits of business insurance are numerous.
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Despite its humble beginnings, our agency has grown to earn the trust and respect of West Texans, insurance carriers across the country, and the communities we serve. Our founder, Lester Grimes founded our agency in 1948 on the principles that still guide our us today, which are 1) Providing the highest standards of service to the customer; 2) Ensuring fair dealings with insurance companies and; 3) Exhibiting the highest technical knowledge of the insurance business.
Our agency provides quality insurance choices for families and individuals throughout the state of Texas. We specialize in finding the right coverage for your needs. Whether you are just graduating college, getting married, starting a family, sending a child off to college, or planning your retirement, we can help you find the perfect insurance policy.
As an independent insurance agency, we work with many insurance companies and can help you compare protection and prices to find the coverage and value that's right for you. We're your local agents - real, live members of the Texas community, so we know how to get you the right insurance for your auto or truck.
Liability coverage, also known as Bodily Injury and Property Damage (BI/PD), includes protection for any injuries sustained by someone else as well as damage to another person's property if you're responsible (liable) for the accident. Medical Payments coverage, also known as Medpay, can help pay for injuries of drivers or passengers regardless of fault.
Reviews (19)
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Rhett Hartsfield
Jun 24, 2022
I RECOMMEND. I've been with a Grimes for about 3 years now and can't say enough about their customer/client services. First, I'm confident they've found me the best policy, but I've had reason to change my home and auto policies a few times during my time with them and the adjustments have been within just a day or two every time. Can't ask for better! Keep it up Grimes!
Paul Archibald
Jun 11, 2022
When we moved, I first called our current agent of 10+ years. When the quote seemed high I received a recommendation from our realtor to call Ryan at Grimes and we have been very impressed with the level of service we have received. Not only was the customer service 5 stars, Ryan Reynolds was able to save us a lot of money! Needless to say, we are now Grimes customers and will gladly share our experience with friends and family.
Derek Brunson
Jun 07, 2022
Before Ryan helped us, we had a terrible experience trying to get insurance on our rental portfolio. Thankfully, Ryan was able to get us a great deal on all of our properties and he made the experience VERY pleasant. Thank you, Ryan and Grimes Insurance for all of your help!
Lauren Bishop
Jun 07, 2022
I had the best experience working with Ryan Reynolds! My family was looking for home insurance and he did all the annoying work to compare rates and find us the best option for our situation. He ended up bundling it with a new car insurance policy that was significantly cheaper than what we were already paying.
Benny Boy
May 23, 2022
Ryan Reynolds was amazing! His company did all the leg work and found me a fantastic deal very quickly and save me a lot of money! Don't sleep on Grimes Insurance, they will take care of you i promise!
Ethan Quisenberry
May 22, 2022
The customer service at Grimes insurance is unmatched! I just bought my first property and Grimes took care of the Insurance process from start to finish. Dealing with every other factor when purchasing a property is stressful enough, so having Grimes being easy and efficient was a huge help!
Luke Martin
May 21, 2022
Quinetta Copeland was easy to communicate with, and provided excellent feedback. I recently purchased my first home, and she was able to help me with an applicable policy for my home. I would highly recommend reaching out to her at Grimes Insurance Agency inc.
Sonya Guerrero
May 13, 2022
It was very easy working with the staff at Grimes and they were very efficient in getting us quotes back that fit our needs. Sasha and Nikki are great to work with. If you are shopping your car or home insurance you should definitely give them a call.
Victor Gomez
Apr 14, 2022
Very professional, caring, and helpful. I appreciate everything Sasha, and Linda did to help me save money! 100% recommend giving them a chance to lower your payment while still having Great coverage.
John Fullerton
Apr 14, 2022
Ryan Rogers at Grimes insurance was phenomenal. He help me every step of the way and was very diligent on any question I may have had. I highly recommend Grimes Insurance.
Joel Lowry
Dec 31, 2021
This is the only agency I will do business with in Lubbock. They make everything so easy and are very responsive.
John Zias
Dec 22, 2021
Pam with Grimes insurance was very helpful in obtaining my homeowner's insurance. She was very prompt. I highly recommend Grimes Insurance.
Kimberly Pruitt
Dec 04, 2021
The folks at Grimes Insurance were fabulous to work with. They were personally interested in my needs and got me the coverage to fit my home. Pamela and her crew got me the best coverage for the best price!
Rebecca Rodriguez
Dec 03, 2021
Having someone to speak to personally and answering any questions I have
Daniel Davidson
Nov 25, 2021
I've been using Grimes for years, and have always had support in a timely manner when it was needed. I'd highly recommend Grimes in the future.
Brittany Kahmann
Oct 21, 2021
The person who did my quote was great, we corresponded via email through multiple quotes which was convenient since we are a busy family and just moved. My only complaint is maybe a little more transparency on how the process works from quote to actually paying. I asked for a specific way to pay and it seems the person I asked didn't communicate or it was a different department completely who handles the payments didn't get the memo. In the end we are insured both house and cars so I can't really be mad about it.
Jerry McPeak
Sep 24, 2021
Excellent company to work with. Very thorough in finding the best company to meet my needs.
The Wellness Enterprise Inc
Apr 25, 2021
The best insurance agency in West Texas. I love how they shop for the best rates and explain things so clearly!
Lbk Property Solutions
Jan 03, 2021
Grimes does a great job providing insurance on my rental properties. They have made insuring my rent homes so easy and placed everything on one bill so I'm not managing multiple bills and lots of different policies. Their staff is always friendly and trying to save me money. I recommend them to all my investor friends.