Get Quotes Contact Us Sign In
Website
Call
Harry Watt Agency The Mitchell Insurance Agency treats you like family. They have a vast knowledge of personal and business products that are explained in a way that is easy to understand. The staff is prompt and courteous. I value that it is a locally owned business. Keith and Heather are always a phone call away! Thank you for treating me like a human and not a number! The personalized service was refreshing and I dealt with the same person who was familiar with my account and went the extra mile to resolve my issue.
Services
Thank you for voting us "Best Insurance Agency" in the2021 NJ Herald Readers' Choice Awards for six years in row! We are so thankful for having such great clients. Without all of you, we wouldn't be celebrating 60 years in Newton.
We are here to serve you. If you can not find what you are looking for, please call our office at 973-383-5800 and we would be more then happy to assist you. To initiate your request, please provide the following information. Please note that your request cannot be fulfilled until you have spoken to one of our agents. If you have any questions, please don't hesitate to call us at 973-383-5800.
Reviews (14)
Write a Review
Becca Fernandez
Jun 05, 2022
Possibly one of the most responsive and helpful insurance agencies I've ever dealt with. Professional, timely, courteous and always sound advice - thanks especially to Heather and Nicole!
Laura Perchiano
Jun 24, 2021
Keith and Rachel have been absolutely amazing. They have truly gone above and beyond for us. I'm extremely satisfied with their service and I highly recommend Mitchell Insurance Agency.
Victor Loiacono
Aug 26, 2018
I was shopping around for car and home insurance and had spoken to all of the big names but decided to try a local business to get that personal touch as well as to support small local business. I saw that the Mitchell agency had thirty 5 star reviews, a perfect score; so I went there. Everyone was really nice and took my information and let me know they would have a quote for me the next day.

I didn't hear from them for most of the next day and eventually had to call them and leave a message. When they returned my call I was told that they were still shopping around my needs and would get back to me the next day. I said that was fine because two days later was my deadline to make my choice. It has been a week and counting yet no one has given me a call or email.

I ended up going with one of the big names. It's sad as I was hoping the local business would have been competitive and there would be someone I could give a call if I had a quick question or concern.
George Miller
Dec 27, 2016
We've been with the agency a few years now and Jessica Martinez responds right away, helps us find the best options to meet our insurance needs while also being cost-conscious, and takes her time to explain the details to this non-insurance-trained person! She stays on top of our policies so we don't have to worry and can focus on what we do best because she's doing her best to service our business. She is incredibly valuable to us.
Cecelia Clayton
Nov 24, 2016
Rachel is a dream to work with - she answers questions clearly and simply, gets right back to us whenever we have a concern. Keith explores every option to keep our organization compliant - yet keeping our costs as reasonable as possible. They consistently present options for us to reduce incidences and maximize safety for our staff. The staff in the office are welcoming, polite and never seem to be having a "bad" day!
Bill M.
Nov 13, 2016
I've been working with Jessica Martinez for several years now. She is the face of Mitchell Agency for me and I couldn't feel more like a "cherished" customer than I've been made to feel. Knowledge, expertise, and willingness to explore different underwriters for better rates or coverage is what Jessica has provided for me. There is no chance I'd be looking elsewhere for Insurance. I might add that currently have been placed with Liberty Mutual on my policy and my experience with Liberty for various policies has been more than satisfactory.
Enza Franek
Sep 23, 2016
Mitchell Agency is the BEST! Michael is great to work with.very professional and goes the extra mile to help. Excellent customer service. Thanks Mitchell Agency!
Mike Paxos
Aug 07, 2016
The Mitchell Insurance Agency has been good to us over the years. Tracy Colburn represents the agency on a Superior level. She has been working closely with our company for a couple years now. When we need something expedited (which is every time) or have any questions, Tracy handles it like a true Professional. Kind, Courteous, and Knowledgeable. Thank you Tracy for your dedication and hard work!
Kathleen Schreiber
Jun 28, 2016
The Mitchell Agency is the best agency I have ever dealt with. They have saved our company thousands in insurance premiums while at the same time ensuring we have every coverage we need. Every year they do a comprehensive review to make sure we are adequately covered. The customer service is way beyond expectations. We deal with Rachel, Heather, Breana and Gayle and they are all a pleasure to work with and extremely responsive.
Maura Radiola
Jun 24, 2016
I have dealt with Jessica Martinez at the Mitchell Agency for 3 1/2 years now. She is always very pleasant and very accommodating to all my needs. She is a pleasure to work with!
Nicholas Feuerstein
May 12, 2016
Mitchell Agency is great company to do business with. It is very responsive too my business insurance needs. Specially Jessica Martinez goes above and beyond to make things happen in a timely mater.
Dorian Carpio
Apr 06, 2016
They are the best when it comes to Insurance, I've been with them for a couple of years now. Jessica Martinez is always taking care of me and my business, I don't know what I do w/out her. Thank You Jessica for your dedication and to Mitchell Insurance. I highly recommend this agency for all your Insurance need and specially Jessica my agent. Yanet Carpio Owner DYV Enterprises LLC
Lea Ston
Feb 12, 2016
An outstanding company that has the absolutely most helpful and pleasant staff. I would highly recommend the for any insurance need anyone could ever have. They always make things fast and easy for us which is great.
John Egan
Feb 03, 2016
I been working with Jessica Martinez for over ten years. Anytime you need something she gets me to the right person., The personal touch that she gives my company is the reason why the Mitchell Agency is great to work with