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Hourglass Insurance Services I've recently aged out of my parents health insurance plan. The anxiety of having to qualify and find a health insurance plan that would best suit my needs prevented me from even looking in the first place. When I was connected to Julie from Hourglass Insurance, we were able to quickly determine my eligibility status and apply for health insurance the very same day. I'm very happy with the level of care I received through Hourglass Insurance and I'm looking forward to becoming a new member of the Hourglass family!
Services
You may ask, "what makes Hourglass different?" Our clients feel very comfortable walking into our office. Almost all of them have been referred to us by their friends who are already doing business with us. People soon realize the willingness of the entire Hourglass staff to go the "extra mile" to make sure that their needs are met, even if it means there will be no sale.
We take the time to find out what you want, what you need and then guide you through the process to achieve your goal. We only recommend to our clients what we would do for ourselves if we were in the same situation. Covering illnesses and accidents, disability insurance can be a safety net when life changes.
Navigating into the Medicare world can be mind boggling, there are many things that must be considered and done in a timely manner. However, the benefits are often times wonderful!. Medicare is available to people who have turned 65 or have received Disability Benefits for 24 months. US citizens & Legal Green Card holders are eligible for Medicare Part A & B the first day of the month of their 65th birthday. If your birthday falls on the first day of the month, you are eligible for Medicare Part A & B the first day of the prior month.
Health insurance has become a nightmare in the past 4 1/2 years. The prices have skyrocketed and I do not know anyone who has not been affected by the results. All preventative is covered by"no money out-of-pocket". However, for instance, if you are going in for a colonoscopy and they find an issue, then that procedure is now curative rather than preventative.
Reviews (10)
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Daphne Henriod
Mar 15, 2022
Julie was great - and her whole team so professional - My insurance denied a super expensive claim and she fought against all odds - she was great -she called me many times and dealt with my situation while she had a family emergency of her own. the insurance received the appeal and approved it - i cant thank her and her team enough for this- Thank you JULIE you're the best.
Mary Stanley
Mar 10, 2022
Julie Brousseau is a wonderful agent and really cares about her clientele. She looks for the best coverage and advises you why it's a good plan for you. And most importantly she will work hard for you if you run in to any issues or problems going forward. Thanks Julie!
Mary Margaret Schlais
Feb 25, 2022
The gals in this office are extremely knowledgable and very helpful. They treat you like family and go out of their way to make you comfortable.
Megan Halle
Jan 27, 2022
I have used hourglass insurance for years. Julie has helped me tremendously in the past with my health insurance needs. Recently, I have been working with Darlene Hayes who has been extremely helpful in providing me excellent customer service and also helping me pick the best insurance plan for myself and husband. She is always there no matter how busy she is to answer all my questions. I highly recommend hourglass insurance and please ask for Darlene Hayes she's an awesome agent.
Chris D.
Jan 23, 2022
I cannot say enough great things about this company! I felt with Darlene Hayes for getting my health insurance! She is on top of everything, asking me questions I wouldn't even think of asking! She got me really great and low premiums, and called me every day for a week straight to make sure everything was on the up and up! Very highly recommended, and would do business again!
Sierra Files
Dec 20, 2021
They definitely have your back at hourglass insurance. I had some issues with my account and was so confused how this matter could even come about. They took over after one phone call. They spent endless hours on the phone straightening everything out and let me get my own work done so i could run my business. I feel they fought for me and I am so grateful to have such knowledgeable people there for me.
Heidi Curtis
Dec 14, 2021
Very complex insurance decisions for my husband and myself. Julie started me out and was great, then Darlene took over and spent a huge amount of time with us, then with me. She never lost patience. Was always professional and decent. I high recommend!
Tyler Gracey
Dec 05, 2021
Darlene was very proactive and responsive in helping me evaluate the options for my health insurance coverage. She took the time to educate me on what options were available and assisted me in making the necessary changes. I will certainly be using Darlene again for further assistance.
Cecelia Norwid
Nov 25, 2021
I found Hourglass Insurance and Julie Brousseau, thru my late mom, who was her client. When it came time for me to opt for Medicare, I naturally called Julie. She is so very friendly, professional and helpful! Customer service is a lost art, but I've found it again at Hourglass. Julie has saved me a ton of money, placed me into insurance programs that maximize my benefits - and I couldn't be happier. Julie & Hourglass are an absolute A+!
Katherine Elwood
Nov 07, 2021
Charlene was so great to work with! I had been having issues signing up with Access Health due to name changes and other little things. She was able to help fix the issues and get me signed up in such a timely manner. She was incredibly personable, professional and able to answer all my questions. She was very honest in the questions she did not know the answers of and sought out the necessary information for me. So incredibly pleased with the service that was provided :