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Kraft Insurance Agency Owned by Our Family.Focused on Yours! Our family owned agency has been delivering insurance solutions in Spokane since 1981. Based locally, we understand the requirements of our community in the Inland Northwest. We have carefully selected stable and well managed insurance firms that supply the highest value for our customers. We explore numerous markets before presenting a formal recommendation.
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Reviews (22)
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Roberta Powell
Feb 18, 2022
They were great! Explained everything to me and in a manner that was easy to understand and went over my plan til they were comfortable that I understood. Most of all they proposed a plan for me that made sense for my financial situation. Highly recommend Kraft Insurance.
Esteban Barrientos
Dec 24, 2021
Pat was able to help us get our Auto & Home bundle even recommended Rightrack App in order to save an additional amount. If you are shoping for insurance, go ahead and give him a call.
Kathleen Conwell-Gil
Dec 23, 2021
The best experience I've ever had with an agency. Patrick was personable, listened to my home/auto needs, answered every question and spotted a serious deficit in my previous coverage (a different agency). He wrote the new policies and made the switch over seamless. I absolutely recommend Kraft.
Jim Strain
Oct 25, 2021
Had not heard from my former insurance rep. for years. I called and met with Patrick at Kraft. He entered my information into a program and found I was under insured for my replacement mostly because of building material costs. He was able to keep me with Mutual of Enumclaw but at the appropriate coverage. It was great to review all my home and auto coverage and feel I have an agency that will keep on top of things and be responsive.
Sharon Black
Aug 07, 2021
Service has deteriorated over past year or so. Response to calls slow.
Harley Doubet
Jul 20, 2021
Been with Patrick for over 6 years now and he has always made himself available for us! Would highly recommend to anyone interested in a new agent!
Donald Easterbrooks
Jun 18, 2021
By far you have been the best agent (and office) that I have worked with over the last 25 years. Two of the biggest reasons I would say that is, when I called in and described my situation, Patrick knew the correct solution and gave me peace of mind that he would take care of it. Secondly, when I call in I always get someone that responds quickly and follows through on tasks.

For me to know that someone has done the research, knows their products and how it fits with me and can follow through, takes a huge stressor off of me because I don't have to micromanage them. It seems like this is a rarity these days.
Mike Franklin
Jun 02, 2021
I have been working with the Kraft team for more than a decade and the entire team is amazing. If you are looking for a company who has your best interests in mind, I highly recommend reaching out.
Daryl Ridgely
Mar 18, 2021
We contacted Kraft Insurance because we were moving from out of state. Patrick was quick to reply, friendly, and knowledgable about various insurance options available. He took the time necessary to make sure we understood what we were getting and how it compared to the alternatives. He was very easy to work with and we're happy with the products he was able to offer. We had a good relationship with our former broker and look forward to a similar one with Patrick.
Karie Ike
Feb 16, 2021
Patrick does an excellent job of making sure our families insurance needs are covered. He took time to help us explore multiple options, answer questions and explained the differences. I highly recommend Kraft Insurance.
Antonio T.
Jan 19, 2021
Dan has been an incredible asset for the first year of me being a business owner. He is very responsive and knowledgeable. Thank you Dan
Paul Pontiac
May 15, 2020
As stated when I stopped by your office, "You get what you pay for". I left for a better priced competitor and found their customer service to be very unhelpful and lacking in knowledge. I came back to you with hat in hand once I realized the error of my ways. :
Jody Norris
May 02, 2020
Personal touch, aware of our specific needs and finds best option. We/ve been happy customers for years.
Debra Torres
Apr 08, 2020
Kraft insurance is a pleasure to do business with. Prompt, courteous and professional service is the hallmark of this company. Patrick is so helpful and does a great job providing us with the best prices for the most coverage. I highly recommend Kraft Insurance.
John Reynolds
Feb 14, 2019
I met Patrick Kraft 50 yrs ago when I was 30. He's the best! Cousin John
Teri Boardman-Jackson
Nov 07, 2018
I feel like Patrick knows me and my family and our needs while recommending coverage. He will call just to check in and review coverage before renewal giving such a personal touch.
Kathy Murray
Sep 26, 2018
I've known Patrick Kraft & Kraft insurance on a professional level for years. Working with an honest company & honest people is extremely important to me. Kraft Insurance made sure I received the best rates for the coverage I needed & has always been there for any questions I've had in regards to my Health, Home, & Car insurance. Thank you Katherine Murray
Lynne Hess
Jun 15, 2018
Kraft Insurance Agency has impressed me with their professional and thorough attitude toward the customer. I was searching for information about both homeowners and auto insurance and felt an independent agency would be the best beginning. I wasn't disappointed. Patrick Kraft carefully explained several options and did it in layman's terms. When we were finished, he had saved me money and found an insurance company that he felt was a good fit for me.

And more to the point, a company with whom he could do business and recommend highly to a customer. I would recommend this agency and Patrick Kraft in a heartbeat to anyone needing solid insurance information.
Laurie Hoar
May 08, 2018
The team at Kraft Insurance is always courteous and helpful whenever we have any questions regarding our multiple policies. Kraft insurance always looks out for us and offers the best policy that will fits our needs. I highly recommend Kraft Insurance.
Christy Minnick
Apr 17, 2018
Patrick and staff are always available to answer any questions we have regarding additional/changes to coverage. Always friendly and available when we need them. Recently I had to file a claim and Patrick quickly directed me to the proper contact. The claims process is moving forward nicely. John Minnick
Maureen Schneider
Mar 18, 2018
We contacted Patrick Kraft after being dissatisfied with our previous insurance agent. He listened to our frustrations and priorities and then worked with us to develop a comprehensive insurance plan. Communication is excellent and he is always open to any question or concern we might have. If you are looking for an agency where you can comfortably discuss your insurance needs, this is it!
Stephen M. Simmons
Aug 04, 2017
Just called to get a quote. Woman who answered the phone: "There's no one is in the office at the moment and they won't be back until tomorrow." WOW, what a great way to get NEW clients, tell them "no one is in the office". Next!