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You know you'll get personalized, dedicated service when you call our team of experienced pros. Ostrander Insurance Agency was founded in 1979 by Dick Ostrander when he began operations in a downtown office in Franklin, MA. Dick's father had encouraged him to start his own business, which he did shortly after graduating from Holy Cross College. Several years after opening the Franklin location, a second office was opened in nearby Bellingham, MA in 1984. The Bellingham office building where the business is currently located was purchased in 1989.
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Dick grew up in Franklin, MA, graduating from Franklin High School in 1975. His insurance career began when he founded Ostrander Insurance in a downtown office in Franklin center just a few months after graduating from Holy Cross College in 1979. He is a licensed Insurance Broker in both Massachusetts and Rhode Island and also serves as a notary public in Massachusetts.
In addition to meeting the needs of your auto, homeowners and business insurance, we also provide other services as well. You can get FREE insurance quotes, reviews of your current insurance, as well an insurance replacement cost analysis of your home. Even though auto insurance is mandatory in MA, you still have options when selecting your own coverage.
The standard MA auto insurance policy includes twelve parts. At the least, everyone must carry this most basic coverage, which is often referred to as basic or compulsory coverage. This coverage pays others in the event you cause injury or property damage to them. This basic and least expensive car insurance option does not include coverage to fix or repair your car under any circumstances. This basic coverage might be a reasonable choice for someone of limited, financial means who is driving an older car of little value.
Our agents will help you determine what types of insurance are best for you. For instance, a trade contractor may only want to purchase general liability coverage to make sure he is protected for his clients, but if he has employees, he is also obligated by Massachusetts state law to carry workers compensation coverage.
Reviews (11)
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Grace Franco
Jun 13, 2022
My questions are always answered. Very professional and kind. I highly recommend this agency.
Ben Meyler
Jan 09, 2022
Paul and Team are awesome! We were recommended to them for our homeowners insurance when we recently bought a home, and I'm so happy we were. It was a seamless and easy process. Paul is super responsive and incredibly helpful. Shortly after we had a nightmare experience with Liberty Mutual for our auto insurance and I immediately contacted Paul to see what our options were with them.

He ending up saving us a bunch of money AND we had better coverage. I highly recommend using their services if you're thinking about any type of insurance coverage. The level of care and piece of mind you receive is so much better than anything you get from a big corporation.
Shane Lavoie
Dec 13, 2021
Paul is highly reliable and responsive with all the insurance-related needs of our non-profit organization. He is extremely knowledgeable and able to provide clear instructions, which allows for easy decisions on our end. Ostrander Insurance has also been very generous with charitable donations to our organization. Highly recommend!
Michael Vercollone
Oct 20, 2021
Go see Paul if you want the best PAULicy! I thought I had a pretty good rate at my previous provider, but Paul found me a much better rate and is saving me a fortune. Excellent customer service, friendly atmosphere, and quick responses are just a few of the reasons why I switched over to Ostrander Insurance. I wish I had switched years ago! Big thanks to Paul and his team.
Chelsea Doogan
Aug 01, 2021
I couldn't recommend Ostrander Insurance more! They are incredibly responsive, knowledgeable, and they take the time to make sure we have the coverage that we need at the best price possible. We love them so much that we have encouraged our own family and friends to use them as well!
Jennifer Hanley
Jul 26, 2021
We worked with Paul to obtain auto and homeowner's insurance. Paul was able to send us an estimate for auto insurance the same morning we requested it and he even worked with the dealer to make sure they had everything they needed to register the car in Massachusetts. I would highly recommend Ostrander Insurance!
Sarah Esplan
Jul 26, 2021
I reached out to this agency looking for bundled homeowners and auto quotes.before they could even take my name they interrupted me to say they weren't interested in writing any new policies at the time which made me wonder how do they stay in business or retain clients? My husband reviewed their many "positive" reviews and seems to believe the people who insure with them are close friends within their "personal clique" and couldn't care any less about others outside of it! Shameful business practice and will look elsewhere
Ryan Williams
Jul 25, 2021
Responsive and thorough. Paul takes the time to understand your needs and the associated urgency and provides options accordingly. He does a great job simplifying those options to make sure you understand why one may be right for you. We ended up with coverage that was both better and cheaper than our previous provider.
Fitz Antiques
Jun 06, 2021
Excellent customer service! Thrilled with the way we have been treated by this wonderful company!
Mark Turlo
Apr 17, 2021
I recently switched my home and auto insurance to Ostrander Insurance. I wanted to support a local, family owned company and get away from the big corporate insurance company I was using. Paul is a pleasure to work with, very responsive and professional. I highly recommend Ostrander Insurance!
Chris Bolte
Apr 17, 2021
Ostrander Insurance always provides excellent customer service! Working with Paul has been incredible, he is accommodating, responsive and willing to help with any issue. My fiance and I have have been customers for several years and we couldn't ask for a better experience, we are customers for life.