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Garlow Insurance Agency is one of the most experienced property and casualty insurance brokerage agencies in Charleston, WV, serving some of the region's finest individuals and businesses. As a locally owned and operated indepdedent insurance agency, Garlow Insurance Agency and our team of agents don't just sell you insurance, we take time to get to know your needs to ensure you receive the best insurance coverage possible. We are an agency with access to multiple insurance carriers. You can rely on our agents to help you pick the right policies for your home, family, business, and employees.
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Your family, your business and your possessions are all important to you, but you may not know how to best protect them. We have the experience to navigate the unique risks you face, serving as your insurance advisor. Philip Garlow, agency president, grew up in West Virginia as the youngest of four children.
Life can be unpredictable. You can count on us to be there for you, ensuring things happen promptly and efficiently, always with the goal of getting your life and business back to normal as quickly as possible. Garlow Insurance Agency, Inc is an independent insurance agency offering a comprehensive suite of insurance solutions to protect you from the unexpected.
We invest in local sports because if we do it right, it means investing in our future leaders to help secure a better tomorrow. And that's what we're all about at Garlow Insurance. It's more than simply printing our name on a shirt. Owner, Philip Garlow, and a few of our other agents love getting involved and coaching local sports teams.
Garlow Insurance Agency, Inc has an amazing reputation. We do the right thing, treat people the right way and ensure you have the insurance you need. Garlow Insurance Agency, Inc is an independent insurance agency offering a comprehensive suite of insurance solutions to protect you from the unexpected.
Reviews (10)
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Mark Christian
Mar 16, 2022
Worst I've dealt with wouldn't recommend at all called on a Tuesday to get a auto quote and a home owners quote lady took my information said she'd call me back never heard from her again called back twice on Wednesday got her voice mail called on Thursday voice mail again here it is Friday still haven't heard from her.
Jeffery Kessler
Feb 04, 2022
I've been a customer of theirs for well over 10 years now. They have a wonderful staff who is knowledgeable and friendly. I would highly recommend them for your Insurance needs as they can write your policy thru a large number of different companies to fit your needs. I recommend giving them a try.
Haley Trail
Feb 04, 2022
I literally wouldn't even give them one star. After my husband hit a deer and we filed a claim, we have done everything they asked. Getting ahold of anyone is honestly a joke I don't think anyone in this office even works because they're always on lunch or not able to get to the phone. They are so unprofessional and they are about to lose a loyal customer who always pays on time.

These people need to re-evaluate their values because they're dirty as can be. Absolutely pathetic. I could do their job better, sitting at home with my toddler. They are a joke. Would not recommend them to anyone.
Kim Camp
Jan 20, 2022
Carly went above and beyond to find the best coverage to fit my needs
Ron Allen
Jan 12, 2022
Garlow insurance has been my insurance agency for my home and Automobiles for quite some time. The agents are very nice and dependable and my insurance agent Etta McCormick does everything she can to ensure that I have the best possible quotes. If I have any questions Etta lets me know the answer if not she'll find out and let me know as quickly as possible. Garlow insurance is a great agency with great agents. Etta in my book you're a great asset for the agency. Garlow Insurance Agency and its agents if you're looking for a good insurance with great quotes and great agents to work with I recommend garlow.
Kaci Cooper
Jan 11, 2022
I was a customer with another insurance company for approximately 13 years. I had a claim which took two weeks for a (not local) agent to contact me. I was more than ready for a change. I reached out to Garlow Insurance and spoke with Carly Hoover who was extremely responsive and able to give me an ever better quote with more coverage for my auto! I'm also saving almost half ($$) on the year on my house insurance!
Stefan Zakaib
Jan 10, 2022
JB was very helpful and his staff was curious and professional. I also save a lot on my policy.
Kevin Sarrett
Jan 04, 2022
My agents JB and Mike Sullivan have saved me money from my previous agent with better coverage. Both are very responsive when needed. I would definitely refer them to friends and family
J. Hussell
May 28, 2021
Always extremely helpful. I have my cars insured with them and just got my home owners policy through them as well. They made they process easy and fast.
Shirley Drennen
Apr 10, 2021
We have been Erie customers for about 15 years, serviced by Garlow for over 8 years. I'm truly thankful that I don't have to deal with Garlow regularly, because it's like pulling teeth every time we need to call them. From not being able to find our policy, to having our calls bounced around from person to person and continually explain what we need, it's nearly impossible to get decent service.