Renowned for its passion, integrity and sincere desire to help others, Platinum markets policies that can help with financial shortfalls left by traditional health insurance plans. Our policies* provide cash for the out-of-pocket expenses that arise when a family member is fighting critical illness or injury-expenses that are not covered by traditional health insurance policies.Many of our products also have an optional return of premium benefit available. Our supplemental health insurance policies* have helped to keep countless families financially secure, so these are products you can feel good about selling.
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Founded in 1995 in Dubuque, Iowa, Platinum Supplemental Insurance was formed to provide cost-effective, benefit-rich supplemental insurance policies that help protect rural families from the severe financial distress that can arise when a family member is fighting critical illness or injury. Our head was in the right place as we developed innovative supplemental healthcare policies with insurance companies.
Whether you are an existing customer or need more information about any of the products Platinum markets, our customer service specialists are here to help you. Insurance coverage cannot be bound or changed via submission of any online form/application provided on this site or otherwise. No binder, insurance policy, change, addition, and/or deletion to insurance coverage goes into effect unless and until confirmed directly by a licensed agent.
Platinum's customer service specialists are knowledgeable licensed insurance agents. They can answer questions and provide step-by-step assistance to start your claim with the insurance carrier. All claims are administered by the insurance carrier, and Platinum's customer service specialists are here to assist you through the process.
Injuries or major illnesses create two types of expenses. Medical expenses are generally covered by traditional health insurance policies, and non-medical expenses are other related costs that you pay for out of your own pocket, such as lost wages, travel costs and in-home care. Platinum offers affordable supplemental health insurance policies* to help cover these unexpected necessities, so you can focus on your recovery, not your expenses.
Reviews (10)
Loaf Of-Bread
Apr 05, 2022
Seth Woodell
Feb 16, 2022
Marcia Stahl
Jun 06, 2021
Stanwood Iowa was hit by the derecho on August 10th and all of the town was without power for 8 days or more. On the 8th day as we were all cleaning up, 2 young gentlemen from Platinum were going around town in a rental car with no identification trying to sell supplemental insurance. We have 80 year old neighbors who were in the midst of throwing out the contents of their deep freeze when when this happened to them.
We happened to walk by while the 2 young men were there, they would not write down any contact information and finally we got them to leave. I would never do business with a company who does this. Stay away from Platinum Insurance!
We happened to walk by while the 2 young men were there, they would not write down any contact information and finally we got them to leave. I would never do business with a company who does this. Stay away from Platinum Insurance!
Tucker
Jun 03, 2021
I am a former agent for Platinum. I can honestly say that this is a wonderful company to work for. They are extremely family oriented and want you to succeed. Income potential is unmatched. Solely based on your performance, they pay very good bonuses. My only reason for leaving is because I couldn't stay apart from my family 4 days a week. Leadership is really helpful and always answered every question I brought to them. If you don't mind some time away from home and want to earn an amazing income based on your ability and work ethic, I Highly recommend contacting their recruiting team.
Thomas Marshall
Mar 06, 2021
I've worked for Platinum for a year now. They do everything they possibly can to prepare you for the field. Ultimately, it's on the new agent to put in the work after that! Leaders will also help with any questions you may have along the way. We want any new agent to come out and succeed. And I promise you if you put in the effort, you WILL! The potential earnings is unreal and amazing to be able to help your own family so much while protecting others from the financial devastation of many chronic illnesses such as cancer heart attack & stroke. Promotions are always within reach as long as you continue to work hard as well! There's no better time then now to come out and change your life!
Sarina Rossow
Nov 19, 2020
Please do not show up to my doorstep and try to pander to my emotions to buy into an MLM scheme. The girl in "training" looked uncomfortable and scared during her pitch. Clearly she is second guessing joining this "company". They hassled me again and again to try and find a time to come back and speak with both my husband and myself. Yet, I could barely get any straightforward answer about the name of the insurance company.
Clearly they didn't want me to come to google to see the reviews and research for myself. Reconsider your sales tactics, it feels invasive and cringey. If you show up again I will not be polite.
Clearly they didn't want me to come to google to see the reviews and research for myself. Reconsider your sales tactics, it feels invasive and cringey. If you show up again I will not be polite.
Katie Maas
Mar 04, 2020
We had 2 employees come to our door. We ended up signing up to get the paperwork, as my husband has heart problems and we thought this could be helpful. They told us that if we decided not to continue just to send the paperwork back without filling it out. We did as told. We were told as long as it was within a week we would receive a refund. We sent it back 2 days after receiving.
I used the contact form on the website asking once again for cancellation, when I had not seen a refund. I was never contacted and the policy was not cancelled. I finally used a break at work to try to call. The whole while 2 auto draft payments had been taken out of my account. We were not told that any more payments would be coming out, we did not fill out any paperwork to continue to do auto draft payments as we were told the first one to receive the paperwork was a one time.
During the call I was told our paperwork was never received back and we should have sent it certified. I was told that instead of using their contact form I should have used my personal email so I'd have proof. We were refunded $46.00 out of $230. We followed the directions. We never authorized payments besides the first one and yet we were refused our money. Don't let these people into your homes. Don't listen to their spiel and don't believe their salespeople.
I used the contact form on the website asking once again for cancellation, when I had not seen a refund. I was never contacted and the policy was not cancelled. I finally used a break at work to try to call. The whole while 2 auto draft payments had been taken out of my account. We were not told that any more payments would be coming out, we did not fill out any paperwork to continue to do auto draft payments as we were told the first one to receive the paperwork was a one time.
During the call I was told our paperwork was never received back and we should have sent it certified. I was told that instead of using their contact form I should have used my personal email so I'd have proof. We were refunded $46.00 out of $230. We followed the directions. We never authorized payments besides the first one and yet we were refused our money. Don't let these people into your homes. Don't listen to their spiel and don't believe their salespeople.
Michaela Schroeder
Nov 23, 2019
We live in the middle of nowhere and never have solicitors. One of your representatives showed up earlier this evening asking for myself and my husband. 1. How did you get our information? 2. No. 3. We would've called the police had it been any later in the evening. I'm honestly still considering it. Your antiquated practices are unwelcomed. We did not sign up for an appointment nor do we appreciate this.
Quite honestly, it's creepy. A company that I have never even heard of has my name and knows where I live? Please tell me where you got this information or WHO you bought it from because I will no longer be doing business with them either. Do we really need to put signs up to keep people away that are not invited? Your representative even said, "Technically it's not trespassing if there's no sign." WHAT ARE YOU TEACHING THESE PEOPLE? Shame on you and your business tactics.
I've also read your generic replies to the MULTIPLE comments stating almost EXACTLY the same thing I have said in my review. Instead of stating that this face-to-face method of reaching out to customers is part of your business model, I suggest you try something different like sending out postcards and have some sort of code that people can sign up for appointments themselves.
Please have someone from your company contact me so that we NEVER have someone visit us again. You clearly already have my contact information so that shouldn't be a problem.
Quite honestly, it's creepy. A company that I have never even heard of has my name and knows where I live? Please tell me where you got this information or WHO you bought it from because I will no longer be doing business with them either. Do we really need to put signs up to keep people away that are not invited? Your representative even said, "Technically it's not trespassing if there's no sign." WHAT ARE YOU TEACHING THESE PEOPLE? Shame on you and your business tactics.
I've also read your generic replies to the MULTIPLE comments stating almost EXACTLY the same thing I have said in my review. Instead of stating that this face-to-face method of reaching out to customers is part of your business model, I suggest you try something different like sending out postcards and have some sort of code that people can sign up for appointments themselves.
Please have someone from your company contact me so that we NEVER have someone visit us again. You clearly already have my contact information so that shouldn't be a problem.
Anna Dewhurst
Oct 23, 2019
Applied for this company through a third party application. I received a call and missed it. immediately received a text message from Eydie Timmerman, which was completely acceptable. I immediately returned the call to speak with her. Right off hand she was off Standish. Began asking me where I worked and why I left. I told her I was still currently employed.
She then informed me my voicemail was full and stated I needed to fix it. I apologized and told her I did not realize it was full. I then asked if they had positions in Ohio as my husband and I had just talked the previous day about relocating. She said that it depended where and asked when I was moving. I told her we hadn't made anything final, we were just talking about it, and that was why I asked.
She then stated that I didn't have my voicemail set up and that she had tried several times to contact me and how that wasn't acceptable considering I was trying to find a job and she was trying to offer one. I told her I was confused, that I did have one and it must be full and that I had never received a call or email before today. She told me I didn't need to be rude because she WAS going to offer me a job which in turn I pointed out how rude she was about my voicemail.
She then told me that she wasn't offering me a job with my attitude and hung up. Never once was I actually rude to her. She was very snooty, and rude. Not a company I would ever work for with that mind set. If this is how they treat their prospective employees I would hate to see how they treat their current staff. Very disappointed as their website seemed amazing, with great staff.
She then informed me my voicemail was full and stated I needed to fix it. I apologized and told her I did not realize it was full. I then asked if they had positions in Ohio as my husband and I had just talked the previous day about relocating. She said that it depended where and asked when I was moving. I told her we hadn't made anything final, we were just talking about it, and that was why I asked.
She then stated that I didn't have my voicemail set up and that she had tried several times to contact me and how that wasn't acceptable considering I was trying to find a job and she was trying to offer one. I told her I was confused, that I did have one and it must be full and that I had never received a call or email before today. She told me I didn't need to be rude because she WAS going to offer me a job which in turn I pointed out how rude she was about my voicemail.
She then told me that she wasn't offering me a job with my attitude and hung up. Never once was I actually rude to her. She was very snooty, and rude. Not a company I would ever work for with that mind set. If this is how they treat their prospective employees I would hate to see how they treat their current staff. Very disappointed as their website seemed amazing, with great staff.
Danielle Knapp
Jan 24, 2019
Two days ago a lady came into our place of business and ask for directions. She didn't have the name of the business she was looking for but explained what they did. No such place in town. She tried to bring up her occupation, and attempt a sales pitch. We were not interested in carrying on the conversation, and continued working. Tonight at 7 she showed up to our home.
We live out of town-what people consider the "middle of nowhere". She immediately went into her sales routine. We did not give our address or any personal information to her when she showed up looking for an address at our business. When she arrived at the door she was carrying our mail, as if was a kind gesture to grab another individuals mail out of their box.
I kept her on the porch, after all it's late, she's a stranger and we didn't invite her. She kept looking around to see into my home and looking for things to speak about-my children, my husbands business. I expressed that I was very uncomfortable with that fact that she was going "door to door" without invite at such a late hour. I also quizzed her on how she found our home address.
None to which she could answer. She had no business cards or identification. She continued on asking questions about my children-as if I hadn't ask her anything. She had a gentleman in the car with her, and if would allow them in for a short while, they could explain what they have to offer. After getting no answers as to how she got our address or even her name, I let her know that I too am an agent, that we are taken care of, and that I do not feel comfortable with her practices. She immediately left at that point, but most all of, she left me feeling uncomfortable in my own home.
We live out of town-what people consider the "middle of nowhere". She immediately went into her sales routine. We did not give our address or any personal information to her when she showed up looking for an address at our business. When she arrived at the door she was carrying our mail, as if was a kind gesture to grab another individuals mail out of their box.
I kept her on the porch, after all it's late, she's a stranger and we didn't invite her. She kept looking around to see into my home and looking for things to speak about-my children, my husbands business. I expressed that I was very uncomfortable with that fact that she was going "door to door" without invite at such a late hour. I also quizzed her on how she found our home address.
None to which she could answer. She had no business cards or identification. She continued on asking questions about my children-as if I hadn't ask her anything. She had a gentleman in the car with her, and if would allow them in for a short while, they could explain what they have to offer. After getting no answers as to how she got our address or even her name, I let her know that I too am an agent, that we are taken care of, and that I do not feel comfortable with her practices. She immediately left at that point, but most all of, she left me feeling uncomfortable in my own home.
