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Presbyterian Health Plan It's time to get your kids in for sports physicals. These can be done with your child's pediatrician or by appointment at any of our urgent care locations. As part of our charitable mission, we offer financial assistance for patients who qualify. We are an equal opportunity employer/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other characteristic protected by law.
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With more than one hundred years of service, we are dedicated to the health of the patients, members and of communities we serve in New Mexico. While patients and members are at the core of our mission, we also pride ourselves in taking care of our nearly 14,000 statewide employees. No two employees are the same. Because of that, we're always looking for people who can bring new perspectives and life experiences to our teams.
We offer a wide variety of commercial health plans to save you money, while giving your employees access to the largest integrated health system in New Mexico. Our locally owned HMO and PPO group health plans offers a coordinated approach to care management and offers innovative and affordable options to access care.
Choose this option if you are covered by insurance other than Presbyterian Health Plan, if you are insured with Presbyterian Health Plan and are specifically looking for a Presbyterian Medical Group provider, or if you are not insured. Choose this option if you are a Presbyterian Health Plan member, or would like to become a member, and would like to see all of the covered services and providers in your network. This information will include Presbyterian Medical Group providers and locations.
Reviews (11)
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Alisha B.
Mar 31, 2022
I scheduled an appointment here for my husband through the appointment line. They had a hard time finding him in the system but they didn't get frustrated, they were really kind and helpful. I'm already struggling to find him an appointment so I'm really glad urgent care was able to see him quick. He wasn't asked to fill out any paperwork they just asked him the important questions.

Why don't I ever get that lucky! My husband doesn't see a doctor unless it is seriously necessary. He had a good experience. He didn't say one bad thing. I was surprised!
Todd R.
Nov 27, 2019
First off the person that checks you in is slow, so slow. Types in your information with one finger. Looks at you and asks if you are male or female, stupid question. Omg she was so slow I can't get that out of my head. PA came in took about 3 minutes and I was done. Thank you have a great day.
Carrie W.
Apr 21, 2019
Had the best experience at the Urgent Care today. I made an appointment online and was seen at exactly the time of my appointment. This is like unheard of with urgent care and I wasn't expecting to be seen in a timely fashion. My 4 year old was seen by the nurse practitioner Mary Elizabeth (?) Carlson. She was outstanding. I have taken kids to urgent care before and pretty much been blown off and told to follow up with the primary but she was so different.

She spent a considerable amount of time with us and was able to diagnose and treat the problem while making my son comfortable. if you take a kid there, please request her. you won't be disappointed!
Barbara N.
Mar 26, 2019
I have been here twice and both times was treated very well. I saw Dr. Longley first and then Dr. Jo today. Both were kind, thorough and professional. I was there today for 3 hours being treated (not waiting) and Dr. Jo spent more time with me than most of my primary care physicians ever have. The support staff was very kind and competent too and the front desk was helpful.

I haven't been too impressed with the Presbyterian Medical Center but I do like their urgent care. Yes, I did have to make an appointment but it was only 2 hours from my phone call to them and I'm glad I was able to spend that at home, not in a waiting room. There is a sign there that says they welcome walk ins so I'm not sure why people aren't being seen when they arrive.
Lynell S.
Mar 03, 2019
I'm just so disappointed that urgent care services have become an appointment-based situation. So the review is for Presby company in general. I walked in today at approx. 8am (cold, cough, laryngitis). The lobby was empty. (unk. if rooms were in use). "Do you have an appointment?" Um.no. You need an appointment, we have a 1:30 pm open. I didth protest (in a squeak).

Another woman came into the conversation; the one helping said - like I was a leper - "we have a walk in"-oooh noooo. The second woman said it's been this way for four years. NO, it has not. I used to be able to walk in to this (at that time very good) clinic. She then said, well for a while now. Look, not everyone gets on-line and all that and knows these things.

I said where is everyone. They said appointments are in ten-minute increment s so they will 'be here soon'. That's not logical. If it's a rolling 10 minutes then someone should have been waiting, presuming most people courtestously show up a bit early. I get that access needs managed but this is just ridiculous and defeats the purpose. Urgent cares push people to ERs.

Then the ERs and insurance companies gig us for using ERs for non-emergency. What are we supposed to do? Have you advertised this? done PSAs? Access and care in NM is problematic enough, this is just another barrier to care and I just find it sad and shameful. (And I work in insurance and understand things others don't.it's just sad. Great cost-control mechanism tho!).
John M.
Sep 29, 2018
PHS/PGM/Pres Centennial Care DO NOT Provide the following services to Medicaid Members : My Account is proof : PHS ONLY provides these services to those who have Insurance by job and/or buy health insurance outright OR pay out of pocket: CANCER TESTING - they will give the Cancer Scare to generate more office visits to collect from Medicaid BUT they do not provide this service to Medicaid Members.

Pain Management & Implant Support Dermatology Cancer Treatment - - they will give the Cancer Scare to generate more office visits to collect from Medicaid BUT they do not provide this service to Medicaid Members. PHS is all talk, no action. But they will go out of their way to collect!
Sandra L.
Jun 28, 2018
This review is for the staff at Tricore Labs located at the Presbyterian Urgent Care care. I've been there twice for blood work and both times the phlebotomist's were awesome! No one had to stick me twice, or move the needle around in my arm to find the vein! They were in and out and very little pain! I appreciate that, they were very well trained! Good job all!
K. J.
Aug 08, 2017
The providers here are caring and patient. They listened to me when I said I knew something was wrong with my daughter. They did tests that I requested and we discovered my daughter had strep/scarlet fever(even though she didn't present with normal symptoms). I'll be bringing her back here whenever she needs care, even though we live in the south west of Albuquerque.
LeAnn A.
Jun 30, 2017
This place is an absolute joke. There's nothing "urgent" about their care. While I realize that waiting in a medical setting is usually a good thing, meaning you don't need immediate medical care, this place is ridiculous. My father was injured from a fall, which resulted in a laceration to his left knee and a dislocated left shoulder. We waited for 2 hours and no provider came to see him.

They closed the doors at 6pm, started cleaning up and getting ready to go home. When I asked if they be treating my father they hemmed and hawed that someone would be in soon. Half an hour later, nothing. I landed out having to take my father who's in excruciating pain at this point to the ER. I should have just done that in the first place. I know people are tired and when we came in it was near the end of the day but my dad was hurt and needed their help. I'm not sure to whom I need to write about this, if there's a medical board I can complain to or a quality assurance department for Presbyterian but someone needs to know about the horrible treatment we received.
Gabrielle R.
May 19, 2017
Rude and unprofessional! Showed up there with a temp sicker than a dog 40 minutes till closing I walk up the lady asks what I need. I explain I think I may have a head cold, she asks if I have an appointment cause they close at six and I need an appointment. When does urgent care require an appt? When I called I was notified I didn't need an appointment walk ins are welcome. The lady did offer to call another location however, I already drove across town in the first place to get there! She scoffed at me when I said no thank you, I mean come on!
Jacob K.
Apr 15, 2017
I had a horrible experience. Bad enough that I walked out of the appointment that I was looking forward to and kind of depending on. The wait time was quick, but the nurse that I saw was a total SCAM ARTIST! IMO her attitude sucked. She didn't come off interested in my concerns. Ok, fine. But what gets me is that I had gone in for leg pain and she turned the conversation into depression and suggested pills. Not what I needed. Basically bad service and yet they still got their money and I'm left with pain and the same questions I started off with. Now that is depressing!