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Ron Cross Insurance Agency Cross Insurance represents the best insurance companies in Washington. Because we're an independent insurance agency, we have access to multiple insurance companies, not just one like some others. With one phone call our licensed staff can shop your insurance and find you the best rates and best coverage for your car insurance. Business insurance in Washington can cause people a lot of stress.

Our licensed agency will provide you with a quote for your business insurance and has the ability to write commercial auto insurance, general liability insurance, commercial property insurance and more!
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In 1998 Cross Insurance Agency began in Olympia, Washington. Since then, we have grown to become a large insurance agency in the Pacific Northwest, serving the Puget Sound, Tri-Cities, Columbia River Gorge, Spokane Valley, and everywhere in-between. When you choose to work with a local insurance agency, you get access to national insurance carriers you recognize, as well as the best regional companies in the industry. This allows us to find you the right coverage with the best insurance carrier to protect what matters most.
Every option for Commercial Truck Insurance to Auto Insurance and even Motorcycle Insurance! Being an independent agent means that Cross Insurance Agency can provide insurance through multiple companies, ensuring great coverage at a great price. Cars are not the only vehicles we insure, we can also insure commercial vehicles and recreational toys like motorcycles, boats, scooters and RVs!
The Best Auto Insurance and Car Insurance Rates from an Independent Agent in Olympia & Centralia. Whether you are beginning your search for car insurance, searching for a low auto insurance rate, or switching to a new plan, Cross Insurance Agency is here for you. By allowing our insurance professionals to hunt for the best insurance rate, our team may be able to save you hundreds on your auto insurance. Other insurance carriers want to keep you using their company for as long as possible. As an independent agency, Cross Insurance puts you first.
Many boaters choose not to get insurance, thinking that they'll be covered under home or auto insurance. But home insurance doesn't cover much if your boat is damaged. Get a separate insurance policy to make sure you can keep riding the waves all summer long without fear. Float easy knowing that Cross Insurance Agency has specialized boat insurance policy that's just right for your boat or personal watercraft. Just like automobile insurance, we make boat insurance easy and affordable. Ask about discounts for bundling your policies!
Reviews (17)
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Roger H.
Jan 11, 2022
Customer service sucks I have been with grange insurance for 44 years This agency took over some time ago It's been a nightmare ever since
Jennifer Freese
Nov 05, 2021
I still cant get through to them. I have left 3 voicemails to get ahold of a specific agent. not sure im gonna keep this insurance company
Laurie Mickelberry
Jul 23, 2021
The gal I talked with made sure I understood what she was quoting me for my insurance needs. Thank you so much, Laurie
The Kitty Cat Gamer
Jul 17, 2021
Abby was very thorough and helpful. She was even willing to stay let to help me. She was very professional and guided me through the difficult process of securing business insurance. I would highly recommend her to others.
Gliderflyer
Jun 17, 2021
Excellent service and insurance support from a great company. We've been with them for years and really appreciate the personal touch they provide. Imagine an insurance company where they actually answer the phone and work hard to get to know you.
Tammy Patzer
Apr 06, 2021
Our agent found us the best policy for our farm And our farm vehicles She has always responded quickly and thoroughly to our questions and concerns
Frances Stanton
Mar 24, 2021
Fortunately I already had a Docu-sign acct so completing the form was easy-to-use. My only problem was Docu-sign never directly indicated the completed form would be sent to The Cross Ins. Agency.
Sharlyn Galvez
Feb 09, 2021
Cross employees have always been so helpful with our questions regarding our policies, adding/removing vehicles, drivers, etc. They take the time to hear us, and to explain everything fully.
Michael D.
Sep 01, 2020
Buyer beware. This company is not trustworthy. When I took out my policy 2 years ago, I asked very specifically about a coverage I wanted on my auto policy. I was assured that the policy included the coverage, but when I needed it, I was told the coverage was limited and requires reimbursement. My fault for not paying closer attention to the fine details, but that is why I asked the question.

I am concerned about what I may have missed in my home policy, and I learned the hard way, that I cannot trust what I was told by a charlatan. The only reason I gave them one star is because zero is not an option.
Levina Shoulders
Jul 22, 2020
Couldn't be happier with the service I received. Very personable employees.
Travis Carlson
May 28, 2020
Carrie was a great help, helped me out very quickly and with a good deal on insurance
Lettie Hylarides
May 03, 2020
On my recent accident, the Cross representatives were wonderful, providing empathetic and professional guidance in making sure everything was taken care of that needed to be done.
Alice Clark
Dec 30, 2019
I really like and appreciate Cross Insurance. They go the extra mile to make sure customers needs are met, also going above and beyond. I highly reccomend Cross Insurance. You'll be happy with their caring service. I, several times have called advertisers claiming they can save me hundreds of dollars on my auto insurance. After they've checked my many years of a flawless driving record, and all my information, they not once, have been able to give me a quote that even comes close to my current insurance premiums.
Shenda Burnett
Dec 24, 2019
The service is great and proactive to each persons needs. Let's you know your options up front instead of you having to ask questions.
Bob B.
Oct 04, 2016
After Insuring my home with this company in Maine for 10 years, I finally dumped them due to constant insurance cost increases every single year! Never ever made a single claim. You end up paying for their delusions of grandeur as a Boston Market Insurance Company! Ripoff they are!
Mike V.
Aug 24, 2013
I just met up with the team at Cross Insurance and was extremely impressed. Very knowledgeable yet low pressure. They listened to our needs and were able to advise us on some great solutions for our small business. Looking forward to years of great service from them. Thank you Andrew!
Eric R.
Mar 05, 2012
FINALLY! I have found someone who can help my clients who need insurance that covers a specific niche. If you own a small business, you can't afford not to call Abby Johnson. She is the best!