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Susquehanna Insurance Management At Susquehanna Insurance Management Ltd., we're dedicated to earning - and keeping - our clients' trust. We supply superb client service, access to all kinds of coverage, and individual attention to your individual requirements. We've been servicing the insurance requirements of Lancaster County and central Pennsylvania since 1994. During that time, we've developed a growing list of long-term customers.
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Reviews (10)
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CortesUnlimited
Jun 23, 2022
The service has been top notch.they've been available and have exceeded expectations. Highly recommended.
Jason Goodman
Jun 09, 2022
After watching a number of television advertisements, I sought out Matt at Susquehanna Insurance to investigate possible quotes and coverage. For years I had been doing business with a firm located in Salt Lake City, Utah. The service was fine but I wanted to deal with someone local, someone I could sit down with, eyeball to eyeball and discuss my insurance coverage, or, talk about a claim.

With Matt I received this personal service, we sat in his office here in Lititz, PA and hashed out a deal over a period of two days. We talked about more than just insurance during those visits, and upon leaving we shared a firm handshake. That was what I had been looking for in service, a personal, face to face encounter, an interaction you might say of the human variety As far as the quote went, I didn't really save a ton of money, but I did get slightly better coverage and that handshake which told me that if I had a problem, Matt would be a few miles away and ready to handle whatever the situation required. That my friend is service and that was why I went with Susquehanna Insurance.
Jean Miller
May 14, 2022
I was hoping to save some money on insurance, called this agency, & was fortunate enough to talk to Rebecca Hayes. She found insurance for me, auto & homeowner's, that gives me same coverage I had at half the price. Both she & receptionist were eager to help me, answered any questions I had & were very pleasant, knowledgeable & helped me through the whole process in making the changes.

As a senior on a very tight budget, I felt like they sincerely wanted to help. Very happy with the results, & the change in my budget. I would definitely recommend Susquehanna Insurance & Rebecca Hayes to anyone.
Laura Andrews
Jan 22, 2022
Matt and his team have been amazing! As a small business owner it's vital to have a strong and supportive insurance team on your side. Thanks for all you do! The Confetti Home
Terrance Monn
Oct 28, 2021
Susquehanna Insurance is the best agency I have ever conducted business with. They offer top notch insurance companies with very competitive rates. The staff is always friendly and professional. My agent Matt goes above and beyond in taking care of his clients. He truly cares about providing the best products and giving us honest advice given any situation. If you're looking to compare rates, give Matt the opportunity to do so, I'm sure you won't be disappointed.
John Boyer
May 21, 2021
I have only had very positive experiences with my trusted property insurance advisor, Miriam Graham, of Susquehanna Insurance. The has been extremely responsive and proactive. Great customer service in a very personal manner. I am confident in her recommendations that she has my best interests in mind. I would recommend her to my family and friends without hesitation.
Denise Levix
Apr 13, 2021
I would highly recommend using Susquehanna Insurance. We have been using them for our Business for several years and they provide excellent service to our company. Reasonable rates for business liability insurance as well as automobile insurance. The staff is great. Responds quickly to all requests and very pleasant to talk to. Great Staff!
Darla Mooney
Mar 18, 2021
Working with Matt and the team has been great! Their customer service is very personal and helpful and they were able to offer us a great deal as my fiance and I combined our insurance plans. I know we can count on them to answer our questions and give advice, all while being just a text or a phone call away. We look forward to working with Susquehanna for many years to come!
Dolores Paul
Mar 17, 2021
As a small business, insurance needs can be confusing and overwhelming. We have utilized the services of Susquehanna Insurance for worker's comp., professional liability and umbrella coverage for well over 10 years now and couldn't be more pleased. Deb Krofcheck has worked with us extensively and I can't say enough good things about her. She is so knowledgeable and works hard to find you the best policy at the best price.

She is quick in her response time, accessible to answer questions, and knowledgeable in her field. I would highly recommend Susquehanna for all your business insurance needs.
Dustin Garber
Jan 27, 2021
I needed to update coverage for our family. I wasn't getting good answers or responses from my current agent. I called a friend to ask who his insurance agent is and that is when I called Matthew at Susquehanna. Matthew was knowledgeable, professional, and efficient. I'm very grateful for the top notch customer service that I received. All questions were quickly answered and I now have peace of mind that we are covered adequately. Not only did I get a huge upgrade on service and coverage, I also saved a little money at the same time. Thanks Matthew and Susquehanna!