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Let True Insurance provide all of your insurance needs. We are a group of dedicated professionals committed to protecting you, your family members and your business with caring, personalized service. It's difficult offering a product that we truly hope you will never need.

However, in the event you are faced with a fire in your home, a vehicle destroyed, family members injured in an accident, or a lawsuit threatening to end the business you've worked so hard to create, we will be there with you, helping to pick up the pieces and move forward again.
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In 1870 Ransom True Sr. sold his first insurance policy in Syracuse, NY. Since then the business has been passed down from generation to generation and True Insurance has grown to meet the needs of individuals, families and businesses of all sizes in the Ithaca and Tompkins County area. In 1958, Jerome True brought the family business to the Ithaca area, joining with J. Guy Torbert of the T.H. Davenport Co. True eventually bought the business and changed its name to what it is today: True Insurance.
Having homeowner's insurance is extremely important because a home is one of the largest investments most people make in a lifetime. According to a Marshall & Swift survey of 20,000 homes, it is estimated that 67% of homes built in the U.S. are underinsured by an average of 35%. Our agency works with several insurance companies to help choose which can provide the best coverage for you.
Auto insurance protects you against financial loss in the event you have an accident. Car insurance can provide property, liability and medical coverage for you, your passengers or a third party. New York State requires you to carry at least the minimum limits for any vehicle driven on public roadways.
Our agency will review your business insurance needs and search for those companies that offer the best coverage at an affordable price. Whether your business is a small home based business or a large corporation, one disaster can wipe out all of your profits and even destroy everything you've worked so hard to create.
Reviews (8)
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Susan Anderson
Apr 24, 2022
Great people there they know your name and are willing to help you with any questions you have
Amanda G.
May 13, 2021
Critical: Responsiveness I've had good and poor experiences with True Insurance. They are very inconsistent so you never know what you will get. There have been times where they reply in minutes or hours; HOWEVER, most recently, Mary failed to cancel my homeowner's insurance after I sold my home, and I received no reply to my numerous messages over many weeks.
Aleta Weaver
May 03, 2019
I have been with True now for about 7 years. I switched because they found me car and house insurance for half what I was paying. I check often and True is always the best. And I had to make a claim once and they were quick at dealing with it and my rates didnt go up. They are the best. Tell them I referred you and I get a free bagel! They are the best!
Meg Bishop
Dec 22, 2018
True Insurance has insured my family since the 1970s. I love that we have a dedicated agent assigned to us -- if we need assistance, she is always there to help us. As our needs have changed, the True team has always been there to accommodate us. Thanks True Insurance for what you have done for us and for this community!
Ann Wexler
Jun 11, 2018
We've been using True insurance for five year for both home and auto. Excellent service. Prompt returns of calls and helpful with questions, and very reasonable prices. No claims so far but we expect helpful service if we ever do have one
Megan Barber
May 27, 2018
My wife and I have been very pleased with all of our dealings with True Insurance. They have been handling our home and auto insurance for a number of years now. We have found their pricing to be very competitive and the two claims we've filed, one auto and one home, were handled quickly and to our complete satisfaction.
Jeff Foote
Mar 18, 2018
True Insurance has been my insurance agency for decades; car insurance for 30 or so years and business insurance since 2009. Aside from being very friendly and helpful they also have contacted me when better policies were available at better rates. I highly recommend True Insurance to everyone.
Erik Lee
Nov 07, 2017
True Insurance is a great agency! I have Commercial Auto and Motorcycle policies with them, and have had Contractor's insurance in the past as well. They are super helpful and available. It is definitely worth working with a good local agent!