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Universal Insurance Agency Providing practical insurance solutions and excellent service to our neighbors in Greater Worcester. Shopping for insurance can be difficult, but our dedicated staff does the work for you. Maintain your peace of mind knowing that our insurance professionals have your back. As an approved Electronic Vehicle Registration (EVR) location with the MA Registry of Motor Vehicles, Universal Insurance can issue registration for private passenger vehicles, motorcycles, trailers, livery and commercial vehicles.
Services
We are committed to business owners and local families. We strive to be the most trusted insurance agency in our community. We will earn your trust by providing the best quotes, customer service, knowledge and professionalism beyond our client's expectations. We recognize you come to us to protect their most vital and valuable possessions.
Make sure it's well protected with quality Homeowners Insurance from the experts at Universal Insurance Agency. Homeowners insurance is a package policy. This means that it covers both damage to your property and your liability or legal responsibility for any injuries and property damage you or members of your family cause to other people.
Be very wary of the "cheapest auto insurance" trap. Important coverage may be missing. We see way too many people that do not realize what they are risking. Cheap car insurance may be out there, but you should always have a local agent look at any policy you are thinking of purchasing online. Not only can we make sure your truly covered properly, we can probably find you a better policy at a comparable price. Quality is key, and the experts at Universal can help ensure you obtain a quality policy at a great value for your wallet.
The experts at Universal Insurance Agency will get you the Commercial Insurance coverage you need at the best possible value. Because we work with so many reputable insurance companies, we can provide superb commercial insurance solutions to business of all sizes across all industries. Whether you're a self-employed contractor, a restaurant owner or just need coverage for a traditional corporate office or retail location, Universal Insurance is here for you.
Reviews (10)
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Imperial Granite Countertops
Apr 25, 2022
Highly recommend this company. Friendly customer service, easy to work with. Good price. Jacqueline is a very professional agent. She knows her stuff, answered all my questions, helped solve the problem immediately! thank you very much Jacqueline!
Trish Ferreira
Apr 24, 2022
Mariana was the person who provided me wrong information about my policy cancelation, so. I am still waiting to get my money back. I am frustrated! So, after several calls, I am getting help from Polyana who is providing good customer service.
Millager Whist
Jan 28, 2022
When making a new policy they are excellent, but when you need information or solve an issue related to your policy they are not cordial, they do not call you back and even hang up the phone repeatedly.
Meirimar Snodgrass
Jan 27, 2022
Kassia was very helpful and answered all my questions. Great service, efficient communication.
Everton Ferreira
Jan 06, 2022
Kassia Silveira is great.all of you guys are very nice employee's, thanks for your service guys
Eco Spray Foam Insulation
Dec 28, 2021
Overall great service. Very attentive and always very helpful. 10/10 recommend
Anna Zatta
Dec 21, 2021
Once I went to open insurance at the agency and I was treated very well from the beginning, Pedro Henrique Pinto treated me very well, solved all my problems and I just have to thank him for doing such a nice job.
Ana Marquezini
Dec 20, 2021
I have been using Universal Insurance for about 15 years for both my business and auto insurance, and I can say without a doubt that they are the absolute best at what they do! Their staff is always friendly and helpful, and I couldn't be any happier to see Jackie back in their staff! She personally called me last week after finding out one of my policies had been canceled, and made sure to have it reinstated ASAP. She is the absolute best!
Hayley Schultz
Dec 20, 2021
This is my first time looking for insurance and Jackie was the best. She made it very easy, simple and had so much patience with me. Definitely recommend!
Mary Helen DaSilva
Dec 11, 2021
Jackie made looking for an insurance and easy and painless process! Thank you so much for the attention to detail and the patience to answer all my questions :-