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Wayne Mutual, in partnership with more than 100 independent agen cies, supplies premier property and casualty insurance for automobiles, homes, farms and businesses in Ohio. Browse this site to learn more about our firm, our product providing and our service and support.
Reviews (10)
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Bryanna Hermis
Jun 18, 2022
If I could give them 0 stars, believe me I would. They're known to be 'conservative' so they can pick and choose who they want their money from which makes absolutely no sense to me.this is not a dating website/app.you're a CAR INSURANCE company, cmon now. If you get into the littlest trouble with the law or you accidentally hit a deer, or even someone hits you and you have on file that those accidents were not your fault.they will still cancel your policy immediately and refer you to another insurance company that raises the price of eveything.take it from me and DO NOT get a policy with them!
Brook Pence
May 23, 2022
Been with Wayne mutual insurance for over 20 years, great company with low rates and very helpful employees
Mark Carroll
Feb 22, 2022
I must say this insurance company has held me the longest with price and service very good. My cost hasn't really fluctuated other than when buying a new vehicle and the normal home value increase with today's housing market.
Aaron Carter
Feb 12, 2022
The absolute worst Insurance should be criminal what they're doing to a disabled veteranRefusing to payPrice damage which is an act of GodAnd leaving him homeless
Jennifer Taylor
Jan 11, 2022
My husband has a business policy with Wayne Insurance. He has been a policyholder for over 5 years. My husband has been attempting to settle his claim for the last 4 months to no avail. He has submitted all the needed paperwork and met with Wayne Insurance's lawyer to complete a deposition. We still haven't heard anything. First the attorney was dishonest and saying my husband didn't have a coverage that is clearly on the Declarations Page. The company is stalling to pay out. I would t recommend this company.
Michelle Cuellar
Dec 19, 2021
I love my insurance, great prices with great coverage. Easy process on switching my cars out. I had a home claim it started out really bad to the point I had to cancel the claim. I was contacted later by another adjustor who asked me what had happened and why I cancelled my claim. I explained the situation and he has ensured that they would get this taken care of.

We pay for this coverage for a reason, to make things easier during a hard time. and to have an easy process during this time took a load of my shoulders. I would like to thank them for taking the time to approach me again concerning this matter. We are very happy with how this process has started off again and will finally be completed.
Hillary Cook
Oct 28, 2021
I'm reviewing on behalf of my sister who was in a car accident and was t-boned by one of their clients. This accident happened September 20th and it is October 13th. It's been more than THREE WEEKS and they will not give her a rental car, even though she cannot open her driver side door and the window of that door is busted among other things. Three little girls 4 and under and they continue to bully her into giving a recorded statement (there is a police report) in addition to giving ridiculous excuses before doing anything.

This should have been done weeks ago and at this point, things are not moving any faster. It will likely be a MONTH or longer before she gets anything from them. This place is seriously a joke.
Jeff Dodge
Oct 09, 2021
Finally, a company that looks out for its customers. From filing of a claim to the response from the staff, it is easy to see why you should place your trust with Wayne Insurance Group. Thanks goes to all your hard working people; Front to back and top to bottom. Updated: October 16, 2021 One small claim and was dropped. I truly thought this company was sincere and one you coulsild a long relationship with. Very disloyal. Keep shopping.
Brenda Orr
Aug 20, 2021
We want to give a shout out to Wayne Insurance Group for our recently submitted claim. From the initial claim to the end, Wayne insurance group was nothing but prompt in reimbursement and essentially hassle free. They worked collaboratively with our roofing crew to get the job done in a timely and efficient manner. Andrea our claims adjuster was so kind and helpful. Can't say enough about this insurance group and would highly recommend to anyone. It's nice to know for the homeowners premium we pay, they come through when we need them!
Rc C.
Jun 10, 2021
GREAT COMPANY! I have my home and auto through them and they took the time to make sure I had the correct coverage for each policy. If I have ever have a question the customer service team is readily available to answer any questions I have. I had my windshield recently fixed and it was very easy for me to submit the claim and get it replaced with a very low deductible. Would recommend to anyone!