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Webb Pickard Insurance Meet Taylor Hatch, the newest member of the WP team. Taylor is a graduate of Middle Tennessee State University. She comes to WP with a zeal and enthusiasm for customer service. Taylor assists our clients by offering billing services, guidance and help with their billing accounts. She also assists.
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The Webb Pickard Group is an independently owned and locally operated insurance agency in La Vergne, Tennessee. Our insurance agents help people across Tennessee find affordable and reliable insurance products from a variety of trusted carriers. As an independent agency, we can help you find the perfect combination of coverage and price to fit your unique needs.
Lisa Pickard is an owner of Webb Pickard Group and has been managing the agency since 2006. In addition to being a licensed agent, Lisa is a Certified Insurance Counselor and a Certified Customer Service Representative. The CIC is a professional designation program that involves a rigorous education and testing process.
Brooke is one of our outstanding insurance agents, specializing in personal lines of insurance. She is currently working on her Certified Customer Service Representative(CISR) designation. The CISR program is a nationally recognized program that requires outstanding individuals such as Brooke to study 5 areas of insurance specialization and go through a series of testing in each area.
She has the goal, motivation and desire to help countless businesses find affordable insurance that meets their needs. She brings to Webb Pickard 10 years of accounting experience which allows her to assist our commercial and financial customers alike in various aspects. She has been married to her husband for over 10 years and has two sons ages 5 and 7.
Reviews (12)
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Philip Groves
Jun 10, 2022
Lisa and the Webb Pickard team were very easy to work with have an extensive knowledge of the different types of coverages. They were very helpful in building the right policy and coverages specifically for me and my family, and they were able to get me a great price with a very reliable carrier. I would definitely recommend them to anyone looking to get a second opinion on their current insurance coverages.
Janice Bobbitt
Oct 15, 2021
I love dealing with the Webb Pickard Group. They always answer their phones and if not available, they get back with me very quickly! If they do not have an answer, they will get me one - in a timely manner! Great people doing a fantastic job of taking care of all of my insurance needs.
Taylor Hatch
Jul 25, 2021
The Webb Pickard Group has been so great in helping me with my insurance! Such kind people with a true passion to help people! They helped find a great fit for my renters insurance. Can't recommend them enough!
Brieonna Onyeama
Jul 18, 2021
I am thankful for the time and commitment the Webb Pickard Group has shown to me. Brooke Miller is my agent and has been kind and patient to answer all my questions that feel silly. Brooke is prompt in responding and providing the best care anytime I need her. I recently purchased a new vehicle and had a frustrating experience of a semi hitting my vehicle on the highway. Brooke was quick to handle the situation and also put my mind at ease. I can't thank her enough and would recommend the Webb Pickard Group, specifically Brooke, to anyone who wants the best stress-free care out there!
Amber Hoot
Jul 10, 2021
I had such pleasant experience working with Webb Pickard Group- specifically with Taylor. I've never navigated renter's assurance before now but it was the easiest process and she was so helpful. She explained everything I needed to do and the benefits and costs to the insurance I was looking at.
Alison Barker
Jul 10, 2021
Webb Pickard has been so awesome helping me find the perfect insurance for me! Great value and exactly what I need. Taylor, my agent, was also amazing! Highly recommend!
Gabrielle Thompson
Jun 12, 2021
Professional and responsive! Lisa has gone above and beyond - on tight timelines - to help my company get the best policy for our needs! She provides excellence and insurance wisdom to any business owner!
Salina Mixayphon
May 26, 2021
Lisa and Brittany made everything so easy to understand and broke down every section for me. I had so many questions and Lisa was patient with me. She answered all my questions and with detail. Broke down every number for me and gave me a really great understanding of everything. Would highly recommend them for your beauty shop liability insurance needs!
Glenn Shaw
Apr 29, 2021
I worked with Lisa and she was fantastic. You can tell this is her passion and was very quick in responding to my questions. They want to ask the right questions to make sure you're well equipped with coverage. If you don't use them I HIGHLY encourage you to pick up the phone and call them. You will not be disappointed.
Kayla Norman
Apr 18, 2021
I worked with Brooke Miller and she was so wonderful and helpful! Found me car insurance that was much cheaper than our policy we had! I highly recommend!
Matthew McInteer
Nov 17, 2020
The Webb Pickard team is great. They follow up with me to make sure I am well covered but still getting the best rates available. And when I have needed to make a claim, they were super helpful with making sure I understood the process when I had a question.
Lori B.
Sep 10, 2020
Webb Pickard is an awesome company. I use the Smyrna, TN branch as well as several members of my family. I love that they research the best deal your situation. I love that I can email Linda Stinson at anytime and she takes care of any issues or concerns I may be having with a 24 hour period. Linda always has a professional and great personality. People like her is why people keep going back to Webb Pickard. All the staff that I have dealt with has been very kind and helpful. I have recommended them to several of my friends. Lori Burnette customer since 2020.