Business Details
29 Years
experience
Your Trusted Independent Insurance Agency in Jamestown & Buffalo, NY
Cynthia Woltz Insurance Agency was founded in 1997 with a commitment to providing personalized insurance solutions tailored to clients' unique needs. As an independent agency operating in Jamestown and Buffalo, NY, we collaborate with multiple carriers to offer competitive pricing and comprehensive coverage for auto, home, commercial, life, and flood insurance. Our team of experienced agents prioritizes client relationships, ensuring transparent communication and customized policy recommendations. With over 30 years of industry expertise, we guide clients through coverage options, emphasizing protection for their assets, livelihoods, and families.Our local presence allows us to understand community-specific risks, while our broker-centric approach ensures we advocate for clients rather than insurers. We streamline the insurance process by offering live support, in-person consultations, and efficient claims assistance. Our heritage as a second-generation agency underscores our dedication to maintaining trust and reliability for both long-term and new clients.
Services
Auto Insurance
Home Insurance
Recreational Vehicle Insurance
Commercial Insurance
Life Insurance
Flood Insurance
Details
- Year established: 1997
Highlights and features
- We offer over 30 years of experience in local insurance needs.
- Our team works as brokers, prioritizing client interests over insurers.
- We provide independent carrier comparisons to optimize coverage and cost.
- We guarantee live voice support and in-person consultations.
- Our agents specialize in tailored coverage analysis to prevent coverage gaps.
What people say
Friendly, easy-going
Fast and friendly service
Always helpful
Kind and helpful
Went above and beyond
Services
Auto Insurance
Our auto insurance policies provide tailored protection beyond basic liability requirements. We analyze individual driving habits, vehicle usage, and asset exposure to recommend comprehensive coverage options. Clients benefit from specialized features like accident forgiveness, rental car reimbursement, and roadside assistance while ensuring adequate liability limits to protect personal assets.
Home Insurance
We offer customized homeowners insurance solutions addressing structural and personal property risks. Our policies include endorsements for water backup, service line damage, and ordinance compliance to prevent coverage gaps. By evaluating property-specific factors like antique collections or detached structures, we ensure policies align with clients' unique asset protection needs.
Commercial Insurance
Our commercial insurance services cater to diverse business operations, offering general liability, errors and omissions, and business interruption coverage. We conduct risk assessments to identify industry-specific exposures and recommend policy structures that protect against income loss during operational disruptions while ensuring compliance with regulatory requirements.
Life Insurance
We provide term and permanent life insurance solutions designed to cover final expenses or create financial legacies. Our offerings include guaranteed-issue policies for individuals with pre-existing conditions and high-coverage term options to maintain family financial stability in the event of premature death.
Flood Insurance
Our flood insurance policies address water-related risks excluded from standard homeowners coverage. We explain policy definitions regarding inundation thresholds and offer endorsements for property-specific vulnerabilities. Clients receive guidance on coverage limits for structural damage and personal property losses caused by flooding events.
People
Cynthia Lawson
Owner and Agent
With over 30 years of experience, Cynthia founded the agency in 1997 after working alongside her father. She previously served on Nationwide's Agent Advisory Council and specializes in comprehensive coverage analysis for personal and commercial policies.
Jeremiah Woltz
Agent
A third-generation insurance professional, Jeremiah has worked at the agency for over a decade. He specializes in commercial insurance and leverages family experience to provide tailored risk management solutions for local businesses.
Maggie Cady
Agent
Joining in 2013, Maggie serves as the agency's primary client contact. She focuses on personal lines insurance and notary services, emphasizing professional customer interactions and streamlined policy management processes.
Sandra Cotton
Agent
With prior agency experience since transitioning from the Fredrick Meka Agency, Sandra provides continuity in client service. She specializes in policy administration and maintains long-term client relationships through personalized communication.
Aaron Gould
Agent
Joined in 2024, Aaron specializes in personal lines insurance. His background as a claims adjuster informs his approach to policy selection, focusing on coverage adequacy and cost-saving opportunities without compromising protection.
Questions
What insurance products does Cynthia Woltz Insurance Agency offer?
We provide auto, home, recreational vehicle, commercial, life, and flood insurance policies tailored to individual and business needs in Western New York.
How can I get a personalized insurance quote?
Contact us via phone, email, or in-person at our Jamestown or Buffalo offices. Our agents will analyze your specific needs and provide customized coverage options.
Do you offer 24/7 claims assistance?
Our offices operate Monday-Friday 8:30 AM-5:00 PM. For urgent claims, contact your agent directly during business hours for immediate support.
Why choose an independent insurance agent?
As independent agents, we compare multiple carriers to find optimal coverage and pricing rather than being limited to a single company's offerings.
What areas do you serve?
We primarily serve Jamestown, Buffalo, and surrounding areas in Western New York with localized insurance expertise and community-focused service.
Reviews (6)
Richard Bopp
Mar 31, 2021
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It was well worth the the time to do a review with Jojo. Not only did I get the proper coverages, but they saved me money. Also they got refunds for my previous mistakes. Exceptional service like no other!
Sabrina Peck
Jan 13, 2021
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I have been with Nationwide for along time now. They have always worked with me and found the best plans and lowest price. They are all so friendly and nice.
Jaynika Anderson
Jun 12, 2020
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I have been with them for 7 years and don't plan on going anywhere. I'm treated like family by them much love!
Karen Schwarzwalder
Jun 11, 2020
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After moving to New York State recently, my husband and I needed to acquire insurance coverages for our cars and property. We couldn't be happier with the Cynthia Woltz Insurance Agency. Not only did Cindy find us policies with appropriate coverages, her attention to detail saved us money on our monthly premiums. We would recommend her agency highly.
Moss Mossterson
Mar 06, 2020
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Joanne, Cynthia, and Sandra are all very nice people and go the extra mile to make sure the customer is satisfied! Great place to get insurance! Highly recommended!
Jennifer Redlein
Nov 27, 2019
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Joann Is simply AMAZING! I was looking for flood insurance & home owners insurance for our new home & she was nothing short of fantastic. Very professional & efficient, she really went above & beyond to help me. Anything I asked of her she made it a priority to get it done for me. Joann is very personable as well, I feel like I am talking to a friend & not an agent. I am so happy we made the switch from our prior insurance company we even switched our auto as well! It's a great feeling to know that your insurance agent has your back!
