Business Details
28 Years
experience
Emergency
services
Your Trusted Partner for Comprehensive Travel Insurance Solutions
Trawick International has been a trusted name in the travel insurance industry since its founding in 1998. Initially specializing in student insurance for universities and international scholars, we expanded our expertise into the broader travel sector over a decade ago. Today, we offer a comprehensive range of travel insurance solutions, including trip cancellation/interruption coverage, international student insurance, and group travel policies tailored for the modern global traveler. Our 24/7 customer service and travel assistance ensure clients receive immediate support whenever needed. With a 25-year legacy of innovation, we maintain an extensive worldwide network of quality healthcare providers while continuously developing groundbreaking products to meet evolving traveler needs. Our personalized approach combines customized plan options with digital convenience features like live chat support, setting us apart in the industry. Backed by a proven track record of reliable claims processing and client-focused service, we remain committed to advancing our mission of enabling worry-free travel through comprehensive protection solutions.
Services
Trip Cancellation Insurance
Travel Medical Insurance
International Student Insurance
Group Travel Insurance
Emergency Evacuation Coverage
Lost Baggage Protection
Trip Interruption Insurance
Annual Travel Plans
Visitor Medical Insurance
Schengen Visa Insurance
Details
- Year established: 1998
Highlights and features
- We offer 24/7 customer service and travel assistance since 1998
- Our plans include personalized ID cards and immediate coverage confirmation
- We maintain an extensive worldwide network of quality healthcare providers
- We provide customized coverage options for hospital stays and emergency evacuation
- Our digital platform features live chat support for immediate assistance
What people say
24/7 assistance
Reliable claims
Comprehensive coverage
Responsive service
Easy process
Services
Trip Cancellation Insurance
Our trip cancellation insurance provides comprehensive coverage for unexpected travel disruptions. This service protects travelers against financial losses from covered events like medical emergencies, natural disasters, or unexpected work conflicts. Policyholders receive 24/7 assistance with trip rebooking and claims processing, with options to add 'Cancel for Any Reason' coverage for enhanced flexibility. The service includes emergency evacuation support and baggage protection.
Travel Medical Insurance
Designed for international travelers, this medical insurance offers protection against unexpected healthcare expenses abroad. Coverage includes doctor visits, hospital stays, prescription medications, and emergency medical evacuation. The service provides access to a global network of quality healthcare providers and includes 24/7 multilingual assistance for medical emergencies. Policy details clearly outline coverage limits and exclusions for transparent protection.
International Student Insurance
Specialized insurance solutions for students studying abroad, covering medical emergencies, academic interruptions, and cultural adjustment needs. The service includes coverage for pre-existing conditions, mental health support, and sports-related injuries. Policyholders receive access to telemedicine consultations and preventive care services, with options for coverage extensions during internships or research programs.
24/7 Travel Assistance
Round-the-clock assistance service providing immediate support for travel emergencies. This service coordinates medical evacuations, rebooks disrupted travel plans, and connects travelers with local healthcare providers. Multilingual specialists offer real-time guidance for unexpected situations like lost documents, legal emergencies, or family crises. The service integrates with all insurance plans for seamless claims processing.
Group Travel Insurance
Customizable insurance solutions for organized travel groups, corporate teams, and educational institutions. This service offers consolidated billing, centralized claims management, and flexible coverage options for varying traveler needs. Group coordinators receive dedicated account management and streamlined communication tools. The service accommodates last-minute member additions and itinerary changes.
People
Daryl Trawick
President
Daryl Trawick leads Trawick International with over 25 years of experience in the insurance industry. He has guided the company's evolution from student insurance specialist to global travel protection provider. Under his leadership, the company expanded its product portfolio and enhanced digital service capabilities while maintaining personalized client support.
Questions
What does trip cancellation insurance cover?
Our trip cancellation insurance covers non-refundable expenses when you must cancel for covered reasons like medical emergencies, natural disasters, or unexpected work obligations.
How do I purchase travel insurance?
Purchase through our website by selecting your travel dates, destination, and coverage options. You'll receive immediate confirmation and digital ID cards via email.
Is 24/7 assistance available?
Yes, our 24/7 travel assistance team provides emergency support for medical evacuations, trip rebooking, and urgent care coordination worldwide.
What student insurance options exist?
We offer specialized plans covering medical emergencies, academic interruptions, and cultural adjustment needs for international students with coverage extensions for internships.
How do I file a claim?
Submit claims through our website portal with required documentation. Most claims receive initial processing within 24-48 hours with dedicated support available throughout the process.
Can I get coverage for pre-existing conditions?
Yes, our medical insurance plans include coverage for pre-existing conditions when certain eligibility requirements are met and coverage is purchased within specified timeframes.
Videos
Reviews (9)
Linda Cook
May 25, 2022
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I first spoke with Joseph who gave me three different quotes to look at. He was so helpful to answer all my questions. After hanging up to discuss with my husband which travel coverage we wanted, I called back and Joseph was not available at the time so Rey helped me to purchase the desired insurance. She also was very helpful and answered any questions I had. She sent the information to my email. After finishing that call, I received a call back from Joseph to make sure I had been taken care of. Both people were so friendly and pleasant to work with. Wonderful customer service!
Bryan Witcher
May 14, 2022
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Unfortunately, same experience as most people here. My wife filed a claim for a covered expense in February of 2022. We have submitted all required documentation to the company and followed up multiple times. It makes no sense that it should take this long. We have always bought travel insurance and o Lu had to use it one other time many years ago. On that occasion we were reimbursed quickly. Not so here. @trawickinternational, what is going on?
Do you realize that some of your customers can't afford to float a $1500 claim months at a time? I'll be happy when we get the money back, but at the same time if we weren't in a position to pay the additional expenses ourselves and wait for months, what would we do? Do you pay credit card interest for people who have had to carry a balance for months while they wait on you?
Do you realize that some of your customers can't afford to float a $1500 claim months at a time? I'll be happy when we get the money back, but at the same time if we weren't in a position to pay the additional expenses ourselves and wait for months, what would we do? Do you pay credit card interest for people who have had to carry a balance for months while they wait on you?
Jan Weinbaum
May 12, 2022
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This is the best travel insurance company we have ever used! Each time we need to make a change, it is easy to email them & our updated document appears in our inbox within a day. When we have to cancel a trip before using the coverage, assuming we have no expenses, we get a prompt refund of our premium. Highly recommend!
Hoa Nguyen
Apr 24, 2022
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Excellent customer service! We had to cancel our cruise trip for this year unexpectedly and decided to book another cruise trip for early next year! We emailed our request to have the travel insurance premium be transferred to the newly booked cruise. We received a reply from Kathleen Wilson within an hour. Not only she was able to help us to change/upgrade our trip insurance policy, the cost of the new policy is lower than the quote we received from an insurance website.
We truly appreciate the excellent service from Kathleen Wilson, a Trawick International Customer Service Representative. We highly recommend this company and will continue to be their loyal customers!
We truly appreciate the excellent service from Kathleen Wilson, a Trawick International Customer Service Representative. We highly recommend this company and will continue to be their loyal customers!
Gene Robben
Apr 20, 2022
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We had originally purchased a travel policy for a 2022 cruise. Because of the current European conditions we cancelled the cruise. We got a refund from the cruise company. Unfortunately they charged a small cancellation fee and that caused the travel policy to not be eligible for a refund. Kathleen worked on the account and was able to move the policy to a cruise that we had booked for 2023. We had lots of questions and she was able to address all of them. Very good service.
Nick
Apr 18, 2022
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We have been traveling internationally for over 15 years and have used various insurance companies depending on the tour company we were with. Our first experience with Trawick began in 2019 with a 2020 tour including the Passion Play in Germany. The tour was postponed due to Covid, and the dates were then changed twice. Trawick transferred our policy to the new tour dates with no problems. Unfortunately, just in time for travel to resume, I have developed a medical condition and will not be able to travel on this tour in 2022.
With no hassle at all, Trawick refunded our full insurance premium within a few days of being contacted about our cancellation. Trawick by far has been the best travel insurance company we have dealt with. They are very efficient, reasonable, and easy to work with. If we are able to resume traveling we will not hesitate to use them again.
With no hassle at all, Trawick refunded our full insurance premium within a few days of being contacted about our cancellation. Trawick by far has been the best travel insurance company we have dealt with. They are very efficient, reasonable, and easy to work with. If we are able to resume traveling we will not hesitate to use them again.
Ajinkya Nikam
Jan 27, 2022
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I bought travel insurance for my parents who visited US. While in US my father got sick spent few hours in the emergency room. The hospital submitted claim on the travel insurance. They submitted every document necessary for the claim. It's been 3 months now and I have received no response and looks nothing got covered yet. I have sent many emails requesting a status update. I have spent many hours on hold waiting for anyone in customer service to pickup the phone. Based on the other reviews, I feel like the claim will never be paid. @Trawick, please help!
Karen Reed
Jan 27, 2022
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I filed a claim in September 2021 and provided all the information requested. I was able to talk to someone in November 2021 who said they were dealing with a COVID backlog. I am not able to login to their website because the website says my information doesn't match their database. I tried to call customer service again and was on hold waiting for over two hours before I had to hang up. So after submitting a claim in September, its now January 2022 and no information available about the status of my claim after writing two different emails and contacting through their website. Will be contacting the Department of Insurance as soon as I figure out which state to contact.
Keshia Jackson
Jan 19, 2022
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I have sat on hold over the course of 2 weeks and have yet to reach a customer service representative to figure out the status of my claim. This is ridiculous! I have submitted all the necessary paperwork and only received an email back with all the contact information and copied me from the email sent out to the team. I would please like a call back with a status update. I paid my money for insurance coverage and now I'm unable to utilize it due to poor customer service. I'm not sure how to get in contact with anyone from this business but I am trying to give you a chance before I report this unprofessionalism to the Better Business Bureau!