Business Details
21 Years
experience
Emergency
services
Your Trusted Insurance Partner for Auto, Home & Life Coverage
Insurance Navy was founded in 2005 with a mission to simplify the insurance process for drivers and property owners nationwide. Based in Palos Hills, Illinois, we specialize in connecting customers with tailored insurance solutions through partnerships with trusted providers like Progressive Corporation and The Hartford. Our team of experienced agents offers personalized guidance for auto, home, renters, and specialty insurance products, including SR-22 filings and rideshare coverage. We prioritize affordability through competitive rate comparisons and flexible payment options, while maintaining 24/7 roadside assistance and multichannel support via phone, in-person locations, and mobile apps. With over 35 storefronts across nine states, we combine local expertise with nationwide service capabilities to deliver transparent pricing and comprehensive coverage options. Our commitment to customer education is reflected in our online resources explaining insurance fundamentals, state-specific requirements, and policy customization strategies. By handling the complexities of insurance shopping and claims processing, we empower clients to focus on protecting their vehicles, homes, and livelihoods with confidence.
Services
Auto Insurance
Homeowners Insurance
Renters Insurance
SR-22 Insurance
Motorcycle Insurance
Business Insurance
Roadside Assistance
Life Insurance
Pet Insurance
Commercial Auto
Served areas
- Palos Hills, Hickory Hills, Worth, Oak Lawn, Palos Park, Orland Park
Details
- Year established: 2005
Highlights and features
- We offer 24/7 roadside assistance and emergency coverage nationwide
- Our mobile app enables instant policy management and claims filing
- We partner with top-rated insurers like Progressive and The Hartford
- Free online quotes with instant rate comparisons across multiple providers
- Seven-day-a-week service through local offices and phone support
What people say
Great savings found
Easy online process
Responsive agents
24/7 roadside help
Quick claims processing
Services
Auto Insurance
Our auto insurance policies provide state-mandated minimum coverage and comprehensive protection options for drivers of all risk profiles. We specialize in non-standard policies for high-risk drivers needing SR-22 filings, as well as standard coverage with flexible payment plans. Our agents help customers navigate liability limits, collision coverage, and uninsured motorist protection while maintaining competitive rates through multiple carrier partnerships.
Homeowners Insurance
Customizable homeowners insurance plans protect against property damage, liability claims, and natural disasters. Our policies include personal property coverage for belongings, structural protection for dwellings, and liability safeguards against accidents on your property. We offer tailored solutions for standard homes, rental properties, and unique situations requiring specialized endorsements through our network of insurance providers.
SR-22 Insurance
Specialized SR-22 insurance meets state financial responsibility requirements for drivers with license suspensions. We provide certificate filing assistance and competitive rate comparisons across multiple insurers. Our streamlined process helps clients obtain required coverage quickly while offering ongoing support for policy maintenance and renewal requirements across multiple states.
Roadside Assistance
24/7 roadside assistance covers vehicle breakdowns, flat tires, and lockout situations nationwide. Our service network provides towing, battery jumps, and emergency fuel delivery with rapid response times. This add-on coverage integrates with auto insurance policies for comprehensive protection, available through mobile app requests or direct customer service contact.
Business Insurance
Tailored business insurance protects commercial operations against property damage, liability claims, and business interruption. We offer commercial auto policies for company vehicles, general liability coverage for premises risks, and specialized protection for unique business needs. Our agents help businesses navigate coverage requirements while balancing cost-effectiveness with comprehensive risk management.
People
Fadi Sneineh
CEO
Fadi Sneineh leads Insurance Navy with over 15 years of insurance industry experience. Under his leadership, the company has expanded to 35+ locations while maintaining a customer-centric approach. He focuses on technology integration and strategic partnerships to improve accessibility and affordability of insurance products for diverse customer needs across the United States.
Questions
How do I get a free insurance quote?
Visit our website or mobile app to receive instant free quotes for auto, home, and business insurance. You can also contact our local offices directly for personalized assistance with policy comparisons and coverage options.
What types of insurance do you offer?
We provide auto, homeowners, renters, SR-22, motorcycle, business, life, and pet insurance. Our coverage options include standard policies, specialty insurance for unique needs, and 24/7 roadside assistance add-ons.
Can I manage my policy online?
Yes, our mobile app and website allow policy management, payments, and claims filing 24/7. You can access policy documents, update information, and contact agents through our digital platforms or by phone.
Do you offer 24-hour roadside assistance?
Yes, we provide 24/7 roadside assistance for flat tires, dead batteries, lockouts, and towing. This service is available nationwide and can be accessed through our mobile app or direct customer service line.
How do I file a claim?
File claims instantly through our mobile app, website, or by calling 888-949-6289. Our claims specialists are available 24/7 to assist with documentation and coordinate repairs or settlements based on your policy terms.
Reviews (15)
Andy Smith
Mar 09, 2022
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Divina Vivas was wonderful. She heard my concerns and gathered all information and solved my problem. Great company to work with
Teresa Muthart
Dec 20, 2021
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My cell is expiring so I called the insurance navy to ask if I should come in when I get my new regular I'd. Divination answered and looked up everything she was cheerful and friendly. I felt she liked helping customers. It was a nice experience and I recommended Insurance navy because she was professional polite and helpful thank u.
Analidia Perez
Dec 17, 2021
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Very happy always nice customer service Diviana always treats me with respect and kindness love coming here this is my favorite insurance and would not change it or this location is my favorite definitely would recommend to friends and family
Paulina Partida Rizo
Dec 16, 2021
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I got all my questions answered in a timely manner. Thanks to Divina she was professional and helped me with all I needed.
Vanessa Serrano
Oct 21, 2021
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Called to renew my insurance policy with Insurance Navy today because they have provided me with great service and great rates for the past few years that I've been with them. The representative Divina who I had the pleasure of talking to today was absolutely amazing! Very kind, friendly and thorough. I truly appreciated her overall help, quickness and professionalism.
Kevin Lungu
Oct 09, 2021
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Spoke with Divian about making a payment for my sr22 she was respectful on the phone and spoke professionally and helped me make my payment without having to leave my house. If you need a quote and want it done right and fast she's the one to speak to.
Mercedes Guillen
Oct 05, 2021
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Been trying to pay my insurance bill for a week now, having technical issues but Vivina was such a great help! Really appreciated her great customer service
Silvia Lubert
Aug 21, 2021
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I've been with Insurance Navy for about 5 years now. Reasonable quotes and excellent customer service. Thank you Maira from the Aurora location. You were very professional and helpful.
Artur A
Sep 06, 2017
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I have been insured through insurance navy for the last 5 years. They are hands down the best when it comes to car and business insurance. Rama always finds a way to save me money. Highly recommended!!
Moses S.
Aug 10, 2017
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Great customer service! You made doing business with you fun and I could tell that you really care about what you do.
Rene Torres
I had such a great experience quoting online. I got a response in 1 minute literally 1 minute I was just looking forward to issuing the policy myself but as soon as she mentioned she could find me something more affordable I continued with her and glad I did !!! Thank you
Elia Salamanca
Silvia was very helpful and very knowledgeable and helpful she answered all my questions. Great service!
Samera Mohammad
Rama was very helpful, patient, and answered all the questions I had regarding my auto insurance. She is always smiling and willing to go the extra mile to help you find better rates
Timothy Cunneen
I've had a great experience with them so far. They are very responsive and professional, and were able to find me a much more affordable policy for my vehicle and homeowners insurance. Fadi was also very friendly and a pleasure to work with. I will definitely be referring family and friends to them!
Nelly Lara
Abby was super helpful! She was able to assist me quickly and went above and beyond to make sure all my doubts were answered. She was great and the fact that she is bilingual is a big plus! Recommend her services.