SFM Mutual Insurance

Download and order posters, handouts, table tents, forms, brochures, packets and more in our resource catalog. Resources are free for SFM policyholders, agency partners and self-insured clients of SFM Risk Solutions.

Independent insurance agents can register to submit quotes and manage their SFM book of business through SFM Agency Manager (SAM). Injured workers who have workers' compensation claims with SFM can access claim details online through the Claim Connection. Providers who treat injured workers covered by SFM can access bill status, EOBs and claim information through the Provider Connection. Manage your claims online and access your workers' compensation data in real-time through CompOnline.

As soon as you learn that one of your employees has been injured, report the injury to SFM using one of the methods below. Please note that if it's an emergency, call 911 or get the employee to an emergency care facility before reporting the injury to SFM. If you are part of the Wisconsin Worker's Compensation Insurance Pool, please visit the reporting work injuries as a state program employer page.

You are eligible to use this service if you are invoiced directly through SFM instead of through your agent. You can make a one-time payment, or register for an account to set up AutoPay and see past payments or invoices. If you have questions about your premium payment, call our Accounts Receivable team at (800) 937-1181. If you're an injured worker looking for information about paying your medical bills, visit our injured workers section.

Premiums are billed at the beginning of the policy period, based on an estimate calculated from your organization's job classifications and expected payroll. Classifications describe the nature of your business and reflect the risk of injury. Payroll can change throughout the year, due to changes in workforce size, employees working overtime or operations expanding or diversifying. At the end of each period, we audit the past policy period and classifications and adjust your premium to reflect any change, if necessary.