Business Details
31 Years
experience
Trusted Insurance Solutions in Phoenix, AZ
Established in 1995, Hill & Usher has evolved from a niche construction insurance agency into a comprehensive provider serving businesses and individuals nationwide. Our focus on automation, customer experience, and staff development has attracted clients whose growth parallels our own. Led by Principal Richard B. Usher and General Manager Taylor Usher, our team combines deep industry expertise with relationships with top-tier carriers to deliver tailored solutions.We specialize in workers' compensation, business insurance, and specialty programs for diverse industries including construction, photography, and hospitality. Our commitment to innovation and client advocacy has earned recognition as Arizona's leading broker and accolades for industry leadership. With dedicated advisors and online tools for instant quotes, we prioritize accessibility and personalized service for every client.
Services
Business Insurance
Workers' Compensation
Personal Lines Insurance
Specialty Programs
Commercial Auto Insurance
Homeowners Coverage
Professional Liability
Business Interruption
Group Benefits
Umbrella Policies
Details
- Year established: 1995
Highlights and features
- 25+ years of experience in commercial and personal insurance
- Specialized programs for construction, photography, hospitality, and more
- Team of former insurance executives and claims experts
- Competitive rates through partnerships with top-tier carriers
- Dedicated account managers for personalized policy support
What people say
Very attentive
Helpful and quick
Fantastic energy
Best rates
Thorough explanations
Services
Business Insurance
We provide comprehensive business insurance solutions protecting companies against liability claims, property damage, and operational disruptions. Our policies cover general liability, property insurance, and professional liability tailored to industries like construction and real estate. With partnerships across top carriers, we ensure competitive pricing and customized risk management strategies for businesses of all sizes.
Workers' Compensation
Our workers' compensation programs reduce costs for businesses through claims management, safety program support, and experience modifier monitoring. Specializing in all industries, we offer policies for firms paying $1,000 to $100,000 annually, leveraging expertise from former insurance executives and claims adjusters to optimize coverage and minimize premiums.
Specialty Programs
We design specialized insurance programs for unique industries including aerial photography, wedding photography, landscape construction, and hospitality. Through partnerships with carriers, we address specific risks for trade contractors, homebuilders, and high-net-worth individuals, offering competitive rates and coverage tailored to niche market requirements.
Personal Lines Insurance
Our personal lines insurance protects individuals with homeowners, auto, and umbrella policies. We provide instant online quotes for Arizona residents and specialized coverage for travelers in Mexico, ensuring comprehensive protection for families and individuals through competitive rates and personalized policy adjustments.
Commercial Auto Insurance
We offer commercial auto insurance for businesses requiring vehicle protection, covering company fleets and employee drivers. Policies include liability, collision, and comprehensive coverage, customized to fleet size, industry risks, and operational needs while ensuring compliance with state and federal regulations.
People
Richard B. Usher
Principal
Founder and Principal of Hill & Usher with 25+ years in insurance and construction risk management. Recognized by Engineering News Record for reforming Arizona's construction payment laws, he specializes in developing innovative insurance programs and client advocacy.
Taylor Usher
General Manager
General Manager overseeing daily operations and client service strategies. With expertise in insurance automation and carrier partnerships, Taylor ensures efficient policy management and tailored support for businesses and individuals nationwide.
Questions
What types of business insurance do you offer?
We provide general liability, property insurance, workers' compensation, commercial auto, and professional liability policies, along with specialized programs for construction, photography, and hospitality industries.
Can I get personal insurance quotes online?
Arizona residents can obtain instant homeowners and auto insurance quotes through our online platform, with options for bundling policies to maximize savings.
How do you handle workers' compensation claims?
Our team manages claims from subrogation recovery to return-to-work programs, monitoring experience modifiers to reduce annual costs for businesses of all sizes.
Do you offer specialty insurance for unique industries?
Yes, we provide tailored programs for aerial photography, wedding photography, landscape construction, and more through partnerships with carriers specializing in niche market risks.
What sets Hill & Usher apart from other agencies?
We combine 25+ years of expertise with personalized service, offering competitive rates through top-tier carriers and customized risk management solutions for businesses and individuals.
Reviews (6)
Amy Jasmine
Jun 25, 2022
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Lorilai was incredibly helpful with me today. She was patient, explained things to me in a way I can digest, and went above and beyond to get what I needed expedited, due to a previous mistake of mine. 10/10 recommend! Thank you for the amazing customer service.
Connie Grant
Jun 12, 2022
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I'm pretty offended at the text you sent. My payment is up to date and the check cleared a week ago. Do NOT threaten to send me to collections again.
Ren Adkins
Jan 05, 2022
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I would definitely recommend Package Choice by Hill & Usher to any photographers looking for business insurance. I just worked directly with Lorilai on clearing up an issue I was having between my rental house and the Hartford. Lorilai was able to straighten it out within 24 hours, and even contacted both The Hartford and the rental house herself to make sure we were all on the same page. I felt very taken care of! Thank you, Lorilai!
Mary J.
Jul 13, 2021
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Slow, inefficient, unprofessional and terrible service and a phone system that has a 75% of disconnecting you after you've been on hold for 10 minutes. Not a cheap insurance company, but the service is terrible and a really bad company for anyone running a professional photography service. Need a COI lickety split? Forget about it. Need one corrected that they've sent? Forget about it. Soooooooooo slooooowwwwwwww.
Natalja Kent
Apr 08, 2021
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Gerald at Hill and Usher went above and beyond helping me with a really tight timeline. He worked past closing hours to be sure I got a Certificate of Insurance on time for a photo shoot the next day. I can't be more grateful for his added care and professionalism.
Michell Diaz
Oct 26, 2020
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Absolutely AMAZING! I cannot recommend Hill & Usher Insurance enough! We have been using them for a few years now. They have always been very responsive and their customer services is out of this world! We had some issues and they were able to help us resolve all our problems in a crunch! Seriously, look no further! they have great value and outstanding customer service! In our industry (photography) we value that the most!
