Business Details
Your Trusted Partner for Association Health Plan Solutions
EPK & Associates stands as the Northwest's premier leader in association health plan management, delivering exceptional service and a personalized approach to businesses of all sizes. As part of Capital Benefit Group, we specialize in guiding clients through every stage of their benefits journeyfrom plan setup and onboarding to enrollment, billing, and ongoing adjustments. Our dedicated service team ensures clients receive direct support, eliminating the need for impersonal carrier interactions. With a remarkable 92% customer satisfaction rating across our health trusts, we prioritize hands-on assistance, proactively guiding clients through benefits processes to avoid missed details.Our EPKonnect online portal streamlines employee benefits management, offering employers and employees seamless access to billing, information updates, and plan documentation. Serving Washington and Oregon, we partner with industry associations to provide tailored, affordable health insurance solutions backed by decades of expertise.
Services
Association Health Plans
Employee Benefits Management
Online Portal Access
Health Insurance Trusts
Dedicated Support Team
Highlights and features
- We offer dedicated service teams for direct client support
- Our hands-on approach guides clients through every benefits step
- 92% customer satisfaction rating across our health trusts
- We provide proactive assistance when clients need it most
- Specialized in industry-specific association health plans
What people say
Prompt, polite answers
Easy to use
Services
Association Health Plans
We design industry-specific association health plans that provide affordable coverage options for members of professional organizations. Our solutions leverage collective bargaining power to deliver cost-effective benefits while maintaining regulatory compliance. Clients gain access to comprehensive insurance packages tailored to their industry's unique needs.
Employee Benefits Management
Our comprehensive benefits management covers plan setup, enrollment, billing, and ongoing modifications. We handle complex administrative tasks while maintaining personalized support. Employers receive proactive guidance through every stage of their benefits programs to ensure seamless implementation and compliance.
Online Portal Access
EPKonnect provides secure digital access for employers and employees to manage benefits. Features include bill payment, information updates, plan document review, and coverage modifications. Our intuitive platform streamlines administrative tasks while maintaining real-time visibility into benefit status and changes.
Health Insurance Trusts
We administer specialized health insurance trusts serving specific industries including construction, manufacturing, and marine trades. These trusts offer exclusive benefits packages through strategic partnerships with industry associations. Members gain access to competitive rates and comprehensive coverage options.
Dedicated Support Team
Our team provides direct, personalized assistance without automated systems or call centers. Clients receive immediate access to knowledgeable representatives familiar with their specific plans. This approach ensures timely resolution of inquiries and proactive support throughout the benefits lifecycle.
Questions
What association health plans do you offer?
We offer industry-specific plans through trusts serving construction, manufacturing, marine trades, and other sectors. Each plan provides affordable, comprehensive coverage tailored to members' professional needs.
Which states do you serve?
We primarily serve Washington and Oregon, with sales consultants in major cities including Seattle, Portland, Spokane, and Olympia.
How can I access my benefits information?
Our EPKonnect online portal provides secure access for employers and employees to manage benefits, view documents, update information, and track coverage changes.
What makes your service different?
We provide dedicated support teams instead of automated systems, with proactive guidance through every benefits process step and 92% customer satisfaction ratings.
How do I get started with a plan?
Contact our team for personalized consultation about your business needs. We'll help select the appropriate trust plan and guide you through enrollment and implementation.
Reviews (1)
Theresa Hundley
May 25, 2018
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EPK does not work well with small businesses, have dealt with them for over five years and they are only there to grab a check and not provide any support assistance if you have an issue. Good luck to any small business that tries to work with them; their online system is constantly down, they don't have automatic payments, and the minute you forget to log into their system (if its even working) and make payment they will drop your coverage so they can raise their rates. Good luck explaining the lapse in coverage to your employees and their families. Nothing but a nightmare.
