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Licensed Public Adjusters for Fair Insurance Settlements
As licensed public adjusters, we work exclusively for policyholders to ensure fair and equitable settlements from insurance claims after disasters. Our team specializes in thoroughly documenting property damage and presenting detailed, itemized claims to insurance companies, allowing clients to focus on their daily responsibilities. With decades of combined experience in the insurance adjustment industry, we bring specialized expertise in identifying all available coverages, negotiating settlements, and reducing client stress during complex claims processes.

Our firm has established a reputation for professionalism through published industry articles, conference participation, and community engagement. We serve both commercial and residential clients, offering tailored solutions that address unique insurance challenges while maintaining strict adherence to ethical standards and client confidentiality.
Services
Insurance Claim Adjustment Property Damage Documentation Coverage Identification Settlement Negotiation Commercial Claims Management Homeowners Claims Assistance Policyholder Representation
Highlights and features
  • We have decades of combined experience in insurance claim adjustment
  • Our team provides detailed property damage documentation and analysis
  • We identify all available coverages in your insurance policy
  • We negotiate settlements with proven industry expertise
  • Our professionals contribute to industry publications and conferences
Services
Insurance Claim Adjustment
Our licensed public adjusters specialize in managing insurance claims for property damage. We document losses, prepare detailed claims, and negotiate with insurance companies to ensure fair settlements. Our expertise helps policyholders understand their coverage and receive appropriate compensation for disaster-related damages.
Property Damage Documentation
We conduct thorough documentation of property damage following disasters. Our process includes detailed assessments, photographic evidence, and cost estimates to support insurance claims. This comprehensive documentation helps strengthen your position during settlement negotiations with insurance providers.
Coverage Identification
Our experts analyze insurance policies to identify all available coverages. We help policyholders understand their rights and entitlements, ensuring they receive the full benefits they're owed. This service is particularly valuable for complex commercial policies and specialized insurance needs.
Settlement Negotiation
We represent policyholders during settlement negotiations with insurance companies. Our experienced adjusters use their industry knowledge to advocate for fair compensation, addressing underpayment issues and ensuring all damages are properly accounted for in the final settlement.
Commercial Claims Management
We specialize in managing complex commercial insurance claims. Our services include business interruption analysis, construction damage assessment, and coordination with multiple stakeholders. We help commercial clients navigate large-scale claims while minimizing operational disruptions and financial losses.
People
Harvey Goodman
President & CEO
With over 30 years in the insurance adjustment industry, Harvey Goodman leads our firm's strategic direction. He frequently speaks at industry conferences and contributes to professional publications, sharing expertise on property insurance claims and risk management strategies.
Zach Forrest
Executive Vice President
Zach Forrest brings extensive experience in public adjusting and client relations. He actively participates in industry podcasts and professional development initiatives, focusing on innovative approaches to insurance claim resolution for both residential and commercial clients.
Jim Harper
Executive Vice President/Principal
As a principal adjuster, Jim Harper specializes in complex property claims and community engagement. He has received recognition for both professional achievements and community service contributions, particularly in church restoration projects and local disaster recovery efforts.
Randy Goodman
Executive Vice President
Randy Goodman focuses on property insurance education and professional development. He regularly presents at risk management conferences, sharing insights on effective claims handling strategies and industry best practices for policyholders and insurance professionals alike.
Andy Hoffman
Regional Vice President
Andy Hoffman leads our regional operations and client outreach initiatives. Recognized in Men on the Move by Baltimore Magazine, he combines leadership expertise with hands-on experience in resolving complex insurance claims for diverse client portfolios.
Questions
What does a public adjuster do?
Public adjusters work exclusively for policyholders to document property damage, prepare insurance claims, and negotiate settlements. We represent your interests to ensure fair compensation from insurance companies after disasters.
How can Goodman Gable Gould help with insurance claims?
We help by thoroughly documenting your damages, identifying all policy coverages, and negotiating with insurance companies. Our expertise ensures you receive fair settlements while reducing your stress during the claims process.
What types of insurance claims do you handle?
We handle both residential and commercial property insurance claims for various disasters including hurricanes, water damage, and construction-related losses. Our expertise covers multifamily properties and specialized industries like cannabis operations.
Do you work with both homeowners and businesses?
Yes, we provide services for both homeowners and commercial clients. Our team has specialized expertise in handling claims for residential properties, multifamily housing, and commercial enterprises of various sizes.
What areas do you serve?
We maintain offices in Rockville, Maryland and Nashville, Tennessee, but serve clients nationwide. Our services cover both local and multi-state insurance claims for residential and commercial policyholders.
How do you charge for your services?
Our fees are typically based on a percentage of the recovered settlement amount. This structure aligns our interests with yours - we only get paid when we successfully help recover your insurance claim.
Reviews (2)
Matt Gleason
Nov 22, 2020 Report
I can not express my thanks to Jeff Pence and Melanie Larson enough. Jeff was a true advocate for me. While my claim may not have been the largest my situation was complicated. I actually consider Jeff Pence a true friend. While I hope to never have to do business with you again, I hope that we never lose contact. Thank you to GGG, Jeff and Melanie!
Farid Ghanbari
May 06, 2018 Report
I cant imagine having to deal with my insurance company without GGG on my side. Jeff Pence was great! He talked me through every step and I couldnt be happier. Thank you GGG for standing by my side through such a difficult time.