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Business Details
28 Years
experience
Affordable Auto Insurance in Mount Prospect, IL
Founded in 1998, American Freedom Insurance has established itself as a trusted provider of automobile insurance with an A+ Superior Financial Rating from A.M. Best. Our commitment to financial stability ensures policyholders receive reliable coverage tailored to meet mandatory insurance laws. We specialize in serving independent agents and their clients across Illinois, Indiana, Pennsylvania, Tennessee, and Texas, offering competitive rates and innovative solutions like bilingual support, 24/7 online policy management, and flexible down payment options.

Our experienced underwriting and claims teams prioritize customer satisfaction, ensuring seamless service from policy issuance to claim resolution. With features such as multi-car discounts, non-owner policies, and acceptance of foreign licenses, we cater to diverse client needs while maintaining a long-term perspective on customer relationships.
Services
Auto Insurance Multi-Car Insurance Non-Owner Insurance Mobile Homeowner Insurance Named Driver Exclusion EFT Payments Consular ID Acceptance Years Clean with Prior Coverage
Details
  • Year established: 1998
Highlights and features
  • A+ Superior Financial Rating from A.M. Best since 1998
  • Bilingual staff providing personalized service in English and Spanish
  • Competitive rates for multi-car, non-owner, and mobile homeowner policies
  • 24/7 online policy management and claims reporting system
  • Experienced underwriting and claims teams with strong agency support
Associations and certifications
  • A.M. Best
What people say
Excellent customer service Helpful staff User-friendly website Positive claim process Great support for agents
Services
Auto Insurance
We provide mandatory automobile insurance meeting state legal requirements across five U.S. states. Our policies include flexible payment options, bilingual support, and 24/7 online access for policyholders. With competitive rates and acceptance of foreign licenses, our coverage caters to diverse driver profiles while maintaining A+ rated financial security.
Multi-Car Insurance
Our multi-car insurance solutions offer discounted rates for households with multiple vehicles. Available in select states, this coverage maintains the same A+ rated financial protection while providing cost-effective options for families. Bilingual support and online policy management enhance convenience for multi-vehicle policyholders.
Non-Owner Insurance
Designed for drivers who don't own vehicles, our non-owner insurance provides liability protection for occasional car rentals or borrowed vehicles. This specialized coverage maintains compliance with state mandates while offering flexible payment terms and 24/7 claims support through our A+ rated organization.
Mobile Homeowner Insurance
We offer tailored insurance for mobile homeowners, combining property protection with liability coverage. This specialized policy works alongside our standard auto insurance offerings, maintaining financial security through our A+ rated framework while accommodating unique mobile living requirements.
Named Driver Exclusion
Our named driver exclusion endorsement allows policyholders to specify covered drivers while maintaining compliance with insurance regulations. This feature provides cost savings for qualified policyholders while ensuring A+ rated financial protection remains in place for approved drivers.
Questions
What states does American Freedom insure?
We provide coverage in Illinois, Indiana, Pennsylvania, Tennessee, and Texas through independent agents.
Can I pay premiums online?
Yes, our 24/7 online system allows secure payments via credit card, bank transfer, or checking account.
How do I report a claim?
Contact our claims department immediately at (847) 758-9300 ext. 3 or use our online reporting system.
Do you offer bilingual support?
Yes, our staff provides Spanish language assistance for policyholders and agents.
What payment plans are available?
We offer down payments as low as 9% with flexible installment options for qualified policyholders.
Is American Freedom financially stable?
Yes, we maintain an A+ Superior Rating from A.M. Best since our 1998 founding.
Reviews (5)
Deejay Stn
Jun 02, 2022 Report
Pls can someone tell me who I can report this insurance to? Please all of you commenting on this company are so very right about this company, and I wish I can give negative-100 to this review. We need to tell the government to close this insurance company down, they are fraud, rude, deceitful. Had I know or have someone told me about this insurance I would have look for a better opinions rather than this unprofessional, breakdown, mold and termite of an insurance company if I have another words to use for this bad insurance of a company I would use it.

Please I beg you not to use this insurance if you value your car or your life. They ll refused to pay you your money. and refused to pick up your call, even disconnect your call while calling them. Take note of this insurance company.
Stephanie Perez
May 18, 2022 Report
If I was able to give a 0 star, I would. This company is a joke. Cynthia Martinez is a joke! My accident was on February 28th and did the claim the next day. Took weeks for them to decide to even move forward with repairs. Didn't even want to cover the full damages on my vehicle due to "we don't know if it was even damaged due to this accident" because apparently I didn't save the damaged parts. Cynthia had to argue with me and would rudely tell me "I don't have time for this or you" and hang up.

As of May 2nd, I have not received the final check. I had to pay out of pocket. Sadly I was not aware thru my agent that I was getting renewed with a company like this one. You get what you pay for. Safe your money and go for something worth it and that won't give you headaches like this company did to me. 63+ days and yet haven't received my money. They are quick to charge you late fees and everything.

Wish I can reverse the same fees to them! They promised to pay storage and like their lack of everything. Even that promise they broke. Do not trust them unless it's written on paper. Have them write everything down before moving forward with anything.
Jenna Cannon
Apr 27, 2022 Report
Slowest company ever. Still waiting on a claim that was the fault of their client and its been 4 months. I call every couple weeks and get the same runaround that it is being reviewed and to be patient. They don't respond to emails or voice mails. I have to wait on hold for a while before anyone will answer. Maybe if they had someone regularly updating people you would have to call.
Dorota Ledwon
Apr 23, 2022 Report
People please stay away from this Insurance Company. NEVER BUY COVERAGE EVEN ITS CHEAP! Everything in the reviews its totally true. ITS A TOTAL SCAM. My car was involved in the car accident on the 1.4.22 and I see they playing their games as other reviewers described. Lady from American Freedom just laugh off on the phone when I ask her is this insurance works exactly as the google reviews. I hope it will come to them when they will be involved in car accident and they will not get a DIME for it.

Its Horrible how this business still exist. Just an update. Its April and No coverage provided from the insurance. They said I will receive some letter and never did. They steel people money and dont provide the coverage at all!
Kevin Lee
Apr 08, 2022 Report
Steer clear of this company. I have been attempting to get a claim resolved since December of last year. They are willing to accept insurance premiums, yet unwilling to approve and pay a legitimate claim. I am attempting to seek redress through the courts. I believe a lawsuit, ultimately seeking class action status is the only appropriate avenue for dealing with this company. They should not be allowed to continue defrauding consumers.