Business Details
We are Kelly Benefits, a trusted partner for businesses seeking comprehensive benefits and payroll solutions. With over 50 years of experience, we combine expertise, technology, and personalized service to address the evolving needs of employers. Our mission is to simplify the complexities of benefits administration, payroll, and compliance through innovative solutions. We prioritize building long-term relationships founded on accountability, transparency, and measurable results. Our team of dedicated professionals delivers tailored strategies that empower businesses to save time, reduce costs, and enhance employee satisfaction. By integrating cutting-edge technology like KTBSonline, we ensure seamless access and management of benefits and payroll systems.
We specialize in navigating regulatory challenges, providing compliance support that mitigates risks for our clients. Our commitment to education is reflected in Kelly Benefits University, where industry experts share insights on trends shaping healthcare, payroll, and benefits. We serve as an extension of our clients' teams, offering proactive guidance and reliable support. Whether through strategic consulting or streamlined administration, we focus on delivering outcomes that align with our clients' unique goals. Our legacy of innovation and partnership has positioned us as one of the nation's largest and fastest-growing benefits providers.
We specialize in navigating regulatory challenges, providing compliance support that mitigates risks for our clients. Our commitment to education is reflected in Kelly Benefits University, where industry experts share insights on trends shaping healthcare, payroll, and benefits. We serve as an extension of our clients' teams, offering proactive guidance and reliable support. Whether through strategic consulting or streamlined administration, we focus on delivering outcomes that align with our clients' unique goals. Our legacy of innovation and partnership has positioned us as one of the nation's largest and fastest-growing benefits providers.
Highlights and features
- We offer over 50 years of experience in benefits and payroll solutions.
- We provide proprietary technology like KTBSonline for seamless benefits management.
- We partner with industry-leading insurers and vendors to deliver competitive options.
- We offer comprehensive compliance support to mitigate regulatory risks.
- We host Kelly Benefits University for ongoing education on industry trends.
Services
Benefits Administration
Our benefits administration service streamlines plan management, enrollment, and compliance for employers. Targeted at businesses seeking efficiency, it reduces administrative burdens while ensuring accurate, timely execution. Clients benefit from cost savings, enhanced employee satisfaction, and access to expert guidance throughout the benefits lifecycle.
Payroll Solutions
Our payroll solutions provide accurate, secure processing tailored to business needs. Designed for employers of all sizes, these services include traditional payroll, advanced analytics, and integration with HR systems. Clients gain reduced errors, saved time, and actionable insights to optimize workforce management.
Benefits Consulting
Our consulting service helps employers design and optimize benefits strategies. Focused on mid-market and large businesses, it balances cost control with competitive offerings. Clients receive data-driven recommendations, compliance assurance, and tools to improve employee engagement and retention.
Broker Solutions
Our broker solutions empower insurance brokers with technology and support to grow their practice. Featuring KTBSonline for client management and renewal automation, these tools enhance efficiency and client retention. Brokers gain a competitive edge through streamlined processes and dedicated industry expertise.
Kelly Benefits University
This educational initiative provides employers and brokers with insights on benefits trends, compliance updates, and strategic planning. Through workshops and resources, it equips participants to make informed decisions. Attendees benefit from direct access to industry experts and actionable knowledge to shape their organizational strategies.
Reviews (4)
Christine
Feb 03, 2022
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In a pretty typical fashion when i called and was aided by a woman i was always treated well but every time a man was on the other line i was talked down to, talked over, and dismissed. there needs to be some training for the men in this company to not bring their sexism to the workplace
Phil Stone
Dec 13, 2021
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Love this company and their management. They do things at a very high level and it shows. If more of America's companies were run like Kelly. our nation would be in a far better place.
Greg Baughman
Oct 04, 2021
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This is by far the most inept benefits company that I have worked with. Due to their negligence in filing paperwork, delays in processing, and their unwillingness to deliver on their promises we had to cancel not one, but two scheduled cancer surgeries. They gave incorrect information about when our coverage would start, promising one thing, but then denying that coverage was available when the hospital called to confirm.
We did our due diligence and supplied everything requested, but they consistently failed to deliver. This ineptitude is unacceptable. When we finally did get paperwork after the surgeries were cancelled, it was for the wrong time period. I hope that Kelly Benefits makes every effort to improve their processes so that other customers can receive the coverage that was promised but never delivered.
We did our due diligence and supplied everything requested, but they consistently failed to deliver. This ineptitude is unacceptable. When we finally did get paperwork after the surgeries were cancelled, it was for the wrong time period. I hope that Kelly Benefits makes every effort to improve their processes so that other customers can receive the coverage that was promised but never delivered.
Mike C.
Aug 13, 2021
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This company is an absolute joke and a scam. Their process is massively inefficient and ineffective. Customer service representatives refuse to provide their manager's contact information. Managers themselves refuse to provide their own direct numbers or email addresses. Every time you call you have to work your way through phone trees to reach the same people. Some employees would promise to call me back.
Often times they would not. When I reach out to them they are "not willing to talk." Incorrect and conflicting information was given on many occasions. Trying to cancel your benefits is a nightmare filled with delays, road blocks and ridiculous policies. Almost no one at this company can complete a simple task. Everyone is trained to deflect and delay action. Responsibility is constantly deferred to "someone else", for whom they will not provide contact info. How do companies such as this still exist in this world? At least the call center employees acknowledged to me that they know Kelly Benefits is totally screwed up.
Often times they would not. When I reach out to them they are "not willing to talk." Incorrect and conflicting information was given on many occasions. Trying to cancel your benefits is a nightmare filled with delays, road blocks and ridiculous policies. Almost no one at this company can complete a simple task. Everyone is trained to deflect and delay action. Responsibility is constantly deferred to "someone else", for whom they will not provide contact info. How do companies such as this still exist in this world? At least the call center employees acknowledged to me that they know Kelly Benefits is totally screwed up.
