Business Details
26 Years
experience
Your Trusted Insurance Partner in Billings, MT
At Brickley Insurance, we are committed to creating a welcoming and secure environment for all our clients. Our mission is to deliver high-quality insurance solutions through carefully selected providers, ensuring competitive pricing and exceptional service. Customer satisfaction remains our top priority, as we strive to serve every individual with professionalism and care. With over two decades of experience in the industry, our team combines deep local knowledge with personalized attention to meet the unique needs of residents and businesses in Billings, Montana. We maintain transparency in all our operations, offering comprehensive coverage options for auto, home, life, and commercial insurance.Our agency was founded in 2000 by David and Connie Brickley, whose legacy of integrity and community focus continues under Camela Brickley-Soulsby's leadership since 2015. We take pride in our ability to adapt to evolving client needs while maintaining the core values that have defined our agency since inception. Our expertise spans multiple insurance sectors, allowing us to provide tailored solutions that protect what matters most to our clients. Through consistent service excellence and a commitment to continuous improvement, we aim to be the trusted insurance partner for generations to come.
Services
Auto Insurance
Boat Insurance
Business Insurance
Homeowners Insurance
Life Insurance
Motorcycle Insurance
RV Insurance
Renters Insurance
Umbrella Insurance
Workers Compensation
Details
- Year established: 2000
Highlights and features
- We provide personalized insurance solutions tailored to individual client needs
- Our team combines 20+ years of local insurance expertise with modern service approaches
- We maintain transparent operations with no hidden fees or surprises
- Our agency offers comprehensive coverage options across multiple insurance categories
- We prioritize customer satisfaction through professional and courteous service
Services
Auto Insurance
We offer comprehensive auto insurance coverage tailored to individual drivers' needs. Our policies protect against liability, collision, and various road risks while maintaining competitive pricing. With multiple carrier options available, we help clients find optimal coverage that balances protection and affordability while meeting Montana's specific insurance requirements.
Homeowners Insurance
Our homeowners insurance policies protect residential properties against common risks including fire, theft, and natural disasters. We provide customizable coverage options that include dwelling protection, personal property coverage, and liability protection. Our agents help clients understand policy details and select appropriate coverage limits based on their home's value and specific needs.
Business Insurance
We provide comprehensive business insurance solutions protecting Montana companies from industry-specific risks. Our commercial policies cover property damage, liability claims, and business interruption scenarios. We work with various carriers to create customized insurance packages that address each business's unique risk profile while ensuring compliance with state regulations.
Life Insurance
We offer term and permanent life insurance options to help clients protect their families' financial futures. Our policies provide death benefits that can cover final expenses, replace lost income, or fund long-term obligations. We guide clients through policy selection to ensure appropriate coverage amounts that align with their financial goals and family needs.
RV Insurance
Our RV insurance policies provide specialized protection for motorhomes and travel trailers. Coverage includes liability protection, collision coverage, and personal effects protection while addressing unique risks associated with recreational vehicle ownership. We help clients select appropriate coverage levels based on their RV's value, usage patterns, and storage requirements.
People
Camela Brickley-Soulsby
Owner
Third-generation insurance professional with 15+ years of experience. Joined agency in 2008, became owner in 2015. Focuses on personalized client service while maintaining agency's founding values. Active community member with deep local connections.
Connie Brickley
Owner
Co-founder with over 40 years in insurance industry. Transitioned ownership in 2015 but maintains key operational role. Brings extensive experience in policy administration and agency management. Active in local community affairs and client relations.
Questions
What types of insurance do you offer?
We provide auto, home, life, business, RV, boat, motorcycle, renters, umbrella, and workers compensation insurance policies tailored to Montana residents and businesses.
How can I get an insurance quote?
Contact us directly via phone at (406) 655-3311 or use our online quote request form to receive personalized insurance estimates within one business day.
Are you open on weekends?
Our agency operates Monday-Thursday 8:00 AM-5:00 PM, Friday 8:00 AM-3:00 PM. We're closed weekends but offer after-hours contact options through our website.
Do you serve areas outside Billings?
While based in Billings, we serve clients throughout Montana, providing insurance solutions tailored to different regional needs and risk profiles.
Can I modify my existing insurance policy?
Yes, we welcome policy reviews and modifications. Contact our office during business hours to discuss changes to your current coverage options.
Reviews (1)
Firefly
Jun 17, 2020
Report
Terrible service. They can't even manage to answer questions, let alone help with a claim. They won't answer the phone, sign you up with the company of your choice or return calls, and if you actually NEED them in the event of a claim dispute, don't hold your breath. Their catch phrase is, "I can't help you with that, you'll have to call -insert your insurance company's name here-". It may sound like that's the party line they should be giving you, but when your insurer is low-balling you on your claim and you're forced to find out from the State Insurance Commissioner's office that you've been being charged more than you should be and Brickley should've known better, it's time to find a better company.
It took us 2 months to sign with our new insurer due to Brickley's unwillingness to do their job and we actually had to call the new insurance company for a local recommendation to get the job done. They did NOT recommend Brickley btw.
It took us 2 months to sign with our new insurer due to Brickley's unwillingness to do their job and we actually had to call the new insurance company for a local recommendation to get the job done. They did NOT recommend Brickley btw.
