Business Details
31 Years
experience
Trusted Supplemental Health Insurance Solutions in Dubuque, IA
Platinum Supplemental Insurance was founded in 1995 with a mission to provide cost-effective, benefit-rich supplemental insurance policies that protect families from financial distress during critical illnesses or injuries. With over 25 years of experience, we specialize in bridging gaps left by traditional health insurance through innovative products like cancer, heart attack, and stroke coverage, as well as nursing home and home health care policies. Our team of 80 employees and 140 sales representatives serves over 70,000 customers across 20 states, prioritizing ethical practices, customer-centric solutions, and unwavering support.We empower individuals with financial security while offering career opportunities for agents through proven training systems and competitive income potential. Our commitment to integrity and community impact has solidified our reputation as a trusted leader in supplemental insurance.
Services
Cancer Coverage
Heart Attack Protection
Stroke Insurance
Nursing Home Care
Home Health Care
Critical Illness Plans
Short-Term Care
Return of Premium Policies
Rural Healthcare Solutions
Preventative Care Coverage
Details
- Year established: 1995
Highlights and features
- We offer 25+ years of expertise in supplemental insurance product innovation.
- Our policies provide direct cash benefits for non-medical expenses like lost wages.
- We guarantee return of premium options on select plans for added value.
- Our local representatives provide personalized support in 20 U.S. states.
- We maintain a proven track record of 70,000+ satisfied policyholders nationwide.
What people say
Financial security
Real help during cancer
Prompt claims payment
Affordable premiums
Local support
Services
Cancer Coverage
Our cancer insurance policies provide direct cash benefits up to $100,000 upon diagnosis, covering non-medical expenses like lost wages and travel costs. These plans complement existing health insurance by addressing financial gaps during treatment. Available with return-of-premium options, they offer flexibility through age- and health-independent premium structures.
Nursing Home Care
This policy offers monthly benefits up to $9,000 for skilled nursing or home health care, starting immediately after qualifying events. Designed for individuals over 50, it addresses Medicare coverage gaps with flexible terms and benefit restoration options. The plan supports independent living choices without asset depletion.
Critical Illness Plans
Comprehensive coverage for heart attacks, strokes, and other critical conditions pays benefits directly to policyholders regardless of other insurance. These plans address out-of-pocket costs like deductibles and home modifications, with simplified underwriting processes and immediate benefit activation for qualifying claims.
Short-Term Care
Provides financial support for temporary care needs following surgeries or illnesses, covering expenses like rehabilitation and in-home assistance. With coverage periods from weeks to a year, it offers simpler underwriting than traditional long-term policies while complementing Medicare benefits.
Rural Healthcare Solutions
Tailored products address unique healthcare challenges faced by rural business owners and farming families. These plans combine financial protection for medical emergencies with flexible payment structures suited to agricultural income cycles, ensuring business continuity during health crises.
People
Wayne Briggs
Founder, President & CEO
Established Platinum in 1995 after six years in supplemental insurance sales. Leads product innovation and agent recruitment strategies that have grown the company to $30M annual revenue across 17 states.
Jim Lange
Chief Operating Officer
Joined in 2013 with prior executive experience in sales and operations. Focuses on organizational leadership and performance culture development while holding an MBA from the University of Dubuque.
Nate Even
Chief Financial Officer
Manages financial operations since 2015, progressing from IT analyst to CPA. Holds an MBA from the University of Dubuque and oversees company-wide financial management processes.
Bill Reynolds
Sales Leader
Started as field representative in 2013 and now develops sales strategies for rural markets. Leverages extensive experience in team building and coaching to drive sales performance.
Brian Clark
Director of Information Systems
Leads application development and IT support teams since 2008. Oversees custom software solutions that enhance business operations and serves as technology liaison for internal and external stakeholders.
Questions
What does supplemental insurance cover?
Our policies cover out-of-pocket expenses from critical illnesses or injuries, including lost wages, travel costs, and home modifications not covered by standard health insurance.
How much do policies cost?
Premiums vary by plan type, age, and state. We offer options tailored to different budgets with transparent pricing structures discussed during personalized consultations.
When do benefits activate?
Benefits begin immediately upon qualifying events like cancer diagnosis or need for skilled nursing care, with no waiting periods for most policies.
Can I get coverage with pre-existing conditions?
Coverage eligibility depends on specific underwriting criteria. Our agents help applicants understand policy exclusions and available options for existing health conditions.
What's the difference between short-term and long-term care policies?
Short-term policies cover care needs for weeks to a year, while long-term plans provide extended coverage. We offer both options to match varying financial protection requirements.
Do policies include return-of-premium benefits?
Select plans offer return-of-premium features that refund payments at policy term end, less any claims paid, providing added value for policyholders.
Videos
Reviews (6)
Loaf Of-Bread
Apr 05, 2022
Report
Platinum's Office Messed Up On A Prospect's Application & Has Delayed Paying The Agent For Said Application. Instead, Opting to Make the Agent Wait Six Months (Instead of 1 Month) To Receive A Paycheck If They Severely Delay Paying Employees, Good Luck Getting Your Benefits
Seth Woodell
Feb 16, 2022
Report
I have worked for the company nearly 5 years and the products, the people, and the company culture are amazing. No clue where these MLM comments are coming from, as clearly it is not if you are here longer than 1 week. truly this company has changed my and my families life.
Marcia Stahl
Jun 06, 2021
Report
Stanwood Iowa was hit by the derecho on August 10th and all of the town was without power for 8 days or more. On the 8th day as we were all cleaning up, 2 young gentlemen from Platinum were going around town in a rental car with no identification trying to sell supplemental insurance. We have 80 year old neighbors who were in the midst of throwing out the contents of their deep freeze when when this happened to them.
We happened to walk by while the 2 young men were there, they would not write down any contact information and finally we got them to leave. I would never do business with a company who does this. Stay away from Platinum Insurance!
We happened to walk by while the 2 young men were there, they would not write down any contact information and finally we got them to leave. I would never do business with a company who does this. Stay away from Platinum Insurance!
Tucker
Jun 03, 2021
Report
I am a former agent for Platinum. I can honestly say that this is a wonderful company to work for. They are extremely family oriented and want you to succeed. Income potential is unmatched. Solely based on your performance, they pay very good bonuses. My only reason for leaving is because I couldn't stay apart from my family 4 days a week. Leadership is really helpful and always answered every question I brought to them. If you don't mind some time away from home and want to earn an amazing income based on your ability and work ethic, I Highly recommend contacting their recruiting team.
Thomas Marshall
Mar 06, 2021
Report
I've worked for Platinum for a year now. They do everything they possibly can to prepare you for the field. Ultimately, it's on the new agent to put in the work after that! Leaders will also help with any questions you may have along the way. We want any new agent to come out and succeed. And I promise you if you put in the effort, you WILL! The potential earnings is unreal and amazing to be able to help your own family so much while protecting others from the financial devastation of many chronic illnesses such as cancer heart attack & stroke. Promotions are always within reach as long as you continue to work hard as well! There's no better time then now to come out and change your life!
Sarina Rossow
Nov 19, 2020
Report
Please do not show up to my doorstep and try to pander to my emotions to buy into an MLM scheme. The girl in "training" looked uncomfortable and scared during her pitch. Clearly she is second guessing joining this "company". They hassled me again and again to try and find a time to come back and speak with both my husband and myself. Yet, I could barely get any straightforward answer about the name of the insurance company. Clearly they didn't want me to come to google to see the reviews and research for myself. Reconsider your sales tactics, it feels invasive and cringey. If you show up again I will not be polite.