Business Details
34 Years
experience
Senior Insurance Experts in Hagerstown, MD
Founded in 1992, Quality First Insurance Agency was established with the mission of providing seniors and pre-retirees access to insurance products combined with expert guidance to navigate complex coverage decisions. Our team of licensed agents, each with extensive experience in senior-focused insurance solutions, specializes in Medicare Supplements, Long Term Care, Annuities, and Final Expense Plans. We prioritize personalized service, ensuring clients understand their policies and receive comprehensive coverage tailored to their unique needs.With decades of combined experience in the insurance industry, our agents maintain a commitment to compassion, education, and expertise, advocating for clients' financial well-being throughout retirement. Our reputation for transparency and client-centric service has been built through consistent advocacy for seniors in Washington County, Maryland and surrounding regions, solidifying our role as a trusted advisor in retirement planning.
Services
Medicare Supplement Insurance
Long Term Care Insurance
Final Expense Plans
Annuities
Retirement Planning
Life Insurance
Details
- Year established: 1992
Highlights and features
- We specialize in senior insurance solutions with 30+ years of local expertise
- Our agents are licensed in four states to serve diverse retirement needs
- Personalized guidance helps avoid common retirement financial pitfalls
- Comprehensive support for Medicare supplements and long-term care planning
- Community-focused service with multigenerational family business commitment
What people say
Wonderful service
Tremendous help
Best around
Perfect programs
Expert assistance
Services
Medicare Supplement Insurance
Medicare Supplement Insurance fills gaps in Original Medicare coverage for seniors. Our plans provide comprehensive protection against deductibles, co-payments, and outpatient services while allowing freedom to choose healthcare providers. With guaranteed renewable policies and electronic claims filing, we help seniors maintain healthcare access without network restrictions.
Long Term Care Insurance
Long Term Care Insurance protects retirement assets from catastrophic healthcare costs. Our policies cover nursing facility care, home healthcare, and rehabilitative services while preserving independence. Recognizing the 49% risk of nursing home needs for seniors over 65, we design coverage to maintain quality of life while protecting financial security against rising healthcare costs.
Final Expense Plans
Final Expense Plans ensure financial resources for end-of-life costs including funerals, medical bills, and debt settlement. These affordable policies provide immediate cash benefits to beneficiaries, eliminating financial burdens for surviving family members while maintaining dignity and peace of mind through advance planning.
Annuities
Annuities provide guaranteed income streams for retirement security. We offer fixed and equity-indexed options that protect principal while offering growth potential tied to market indices. With flexible payout options and tax-deferred growth, these products help retirees maintain financial stability while protecting against longevity risks through structured income solutions.
Retirement Planning
Retirement Planning services help clients navigate financial risks and opportunities. Our approach combines insurance solutions with strategic planning to protect assets, manage healthcare costs, and optimize retirement income. Through personalized consultations, we address individual needs while demystifying investment decisions and risk management for long-term financial security.
People
Paul Sweeney
President
Paul founded Quality First Insurance in 1992 after two decades in senior-focused insurance. A lifelong Washington County resident, he combines industry expertise with community commitment through his family business. His leadership emphasizes compassionate client advocacy.
Alex Sweeney
Insurance Agent
Alex joined Quality First in 2015 with expertise in Medicare Supplements and Annuities. A Lebanon Valley College graduate, he brings technological innovation to the family business while maintaining active community involvement through local hockey programs.
Ken de Lauter
Insurance Agent
Ken has specialized in senior insurance since 1987. As co-founder, he focuses on Maryland seniors' needs with expertise in Medicare Supplements and Long Term Care. He maintains active community engagement through educational outreach on senior financial protection.
Todd Smith
Insurance Agent
Todd has served seniors since joining Quality First in 2000. Specializing in Pennsylvania clients, he emphasizes honest guidance for Medicare and insurance solutions. His approach combines technical expertise with personalized service for senior financial security.
Robert Tantillo
Insurance Agent
Bob represents Quality First with expertise in Medicare Supplements for seniors over 65. With prior marketing experience, he combines communication skills with insurance knowledge to help clients make informed coverage decisions that ensure healthcare access and peace of mind.
Questions
What insurance products do you specialize in for seniors?
We specialize in Medicare Supplements, Long Term Care, Final Expense Plans, Annuities, and Retirement Planning solutions tailored for seniors and pre-retirees.
Do you serve clients outside Maryland?
We serve clients in four states: Maryland, Pennsylvania, Virginia, and West Virginia with properly licensed insurance solutions.
How do you help retirees protect their savings?
Our customized insurance solutions protect against healthcare costs, long-term care needs, and retirement income risks through strategically designed coverage plans.
Can you explain Medicare Supplement insurance?
Medicare Supplements fill coverage gaps in Original Medicare, covering deductibles, co-payments, and outpatient services while allowing doctor and hospital choice.
What makes your agency different from other insurers?
Our senior-focused approach combines decades of experience with personalized guidance, prioritizing client needs through our family-owned, community-based business model.
Reviews (5)
Lisa Bradshaw
Mar 23, 2022
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Met with Alex to discuss Medicare supplement plans. He as very pleasant, professional, and informative with no "sales pitch." It's very nice, and unusual these days, to get such personal service. Looking forward to working with him in the future.
James Mellott
Mar 22, 2022
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Alex is young and up on things. Very knowledgeable! Helped us immensely with confusing Medicare and Medigap insurance. Easy to communicate with and very respectful.
Stephen Hummel
Mar 17, 2022
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I have known Paul Sweeney for several years, listened to his radio show on WJEJ. Then, I hit the magic age of 65 and had many questions about Medicare. I called and made an appointment with Alex Sweeny, his son so that I would be prepared with Medical Insurance when I retired. My wife and I met with Alex and he took time explaining all of the Medicare "alphabet" He helped us select a plan that actually cost about the same that what I was paying for on my employer's plan.
When the following year rolled around, again Alex sat down with us and he did a review and making a simple switch from Aetna to Heartland will save us several hundred dollars annually! In my career, I spent 44 years in the banking and finance industry. So, that is my expertise. Alex's and Quality First's expertise is in the Insurance fields, with an excellent knowledge of Medicare Supplemental and Part D coverages. I highly recommend Alex and Quality First Insurance if you want great coverage at a reasonable cost.
When the following year rolled around, again Alex sat down with us and he did a review and making a simple switch from Aetna to Heartland will save us several hundred dollars annually! In my career, I spent 44 years in the banking and finance industry. So, that is my expertise. Alex's and Quality First's expertise is in the Insurance fields, with an excellent knowledge of Medicare Supplemental and Part D coverages. I highly recommend Alex and Quality First Insurance if you want great coverage at a reasonable cost.
Mary W.
Mar 12, 2022
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If you need help understanding Medicare (and who doesn't), this is the place to go! The people are pleasant, and know what they are doing! I walked in not knowing a thing about how to proceed and came out with a great plan designed by the people at Quality First Insurance Agency. I have referred people to their services and will continue to do so. Everyone I have met and worked with has been fantastic. I highly recommend Quality First Insurance Agency! They are great!
Teresa Beck
Jun 01, 2021
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Setting up Medigap Policy with Paul Sweeney. Very professional, providing lowest cost but excellent insurance to enhance Medicare. Will also be doing check on Auto & Home Owners policies! Nice to have everything under one umbrella!
