Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Northampton, MA
King & Cushman has been a trusted name in the insurance industry since 1926, rooted in the values of honesty, integrity, and personalized service. Our team of experienced professionals brings decades of combined expertise to help individuals and businesses in Massachusetts navigate the complexities of insurance. As an independent agency, we represent multiple top-tier carriers, allowing us to tailor coverage that balances affordability with comprehensive protection. Our approach begins with understanding your unique needs through detailed consultations, ensuring informed decisions about your auto, home, or business insurance. We pride ourselves on maintaining long-term relationships with clients, offering ongoing policy reviews and adjustments as life circumstances evolve.Our commitment extends beyond policy sales, providing 24/7 support during claims processes and emergencies. With three generations of family leadership and a recent partnership with Hilb Group, we combine local expertise with national resources to deliver exceptional service. Our dedication to technological innovation ensures streamlined access to policies and claims management while preserving the personal touch that defines our agency. We measure success by the trust our clients place in us to safeguard their futures, a responsibility we take seriously every day.
Services
Auto Insurance
Home Insurance
Business Insurance
Life Insurance
Personal Umbrella Coverage
Details
- Year established: 1926
Highlights and features
- We offer three generations of local insurance expertise since 1926
- Our independent agency represents multiple top-tier insurance carriers
- We provide personalized coverage comparisons to balance price and protection
- Our team maintains 24/7 availability for emergency claims assistance
- We combine local knowledge with national resources through Hilb Group partnership
Services
Auto Insurance
We provide comprehensive auto insurance solutions tailored to Massachusetts drivers' needs, covering liability, medical expenses, collision, and comprehensive protection. Our policies accommodate diverse vehicle types from daily commuters to specialty cars, with options for antique automobiles and high-performance vehicles. As an independent agency, we compare multiple carriers to find optimal coverage-to-price ratios while maintaining 24/7 claims support for policyholders.
Home Insurance
Our home insurance policies protect Massachusetts residents' properties with customizable coverage for single-family homes, condominiums, and apartments. We offer standard protections against fire, theft, and weather damage while providing specialized options like flood insurance and watercraft coverage. The agency's local expertise ensures appropriate valuation of Northampton-area properties, with annual policy reviews to adjust for market changes or home improvements.
Business Insurance
We design comprehensive business insurance programs for Massachusetts companies across industries, including retail, restaurants, contractors, and nonprofits. Our offerings include general liability, workers' compensation, professional liability, and commercial umbrella policies. The agency conducts detailed risk assessments to create tailored protection plans while maintaining cost-effectiveness through relationships with multiple carriers.
Personal Umbrella Coverage
Our personal umbrella policies provide additional liability protection beyond standard auto and home insurance limits. This coverage safeguards policyholders against catastrophic claims that could threaten personal assets. We customize these policies to individual risk profiles, ensuring appropriate coverage levels based on clients' specific circumstances and exposure factors.
Life Insurance
We offer life insurance solutions to protect families' financial futures, including term and permanent policies. Our agents help clients determine appropriate coverage amounts based on income replacement needs, outstanding debts, and future expenses like education costs. The agency partners with reputable carriers to provide competitive rates while maintaining flexible policy options.
People
Scott King
President
Scott King leads King & Cushman with over 30 years of insurance experience, including prior roles at Hanover Insurance Company. He has guided the agency's technological transformation while maintaining its founding principles of integrity and personalized service.
Susan M. Fleury
Insurance Professional
Susan Fleury brings extensive expertise in commercial insurance, holding CIC and CISR designations. She specializes in business risk management solutions for Massachusetts companies, developing tailored protection programs that balance coverage and cost-effectiveness.
Cheryl King
Insurance Agent
Cheryl King provides personalized insurance solutions with deep knowledge of local market needs. Her client-focused approach emphasizes clear communication and thorough policy explanations to ensure informed decision-making for personal insurance needs.
Christine Lepage
Insurance Professional
Christine Lepage delivers comprehensive insurance services with attention to individual client requirements. She specializes in matching Massachusetts residents with appropriate coverage options through detailed consultations and ongoing policy management.
Jill Cronin Lesko
Insurance Specialist
Jill Cronin Lesko offers specialized insurance expertise with CISR certification. She focuses on creating customized protection plans for clients, maintaining strong carrier relationships to secure competitive pricing and comprehensive coverage options.
Questions
What types of insurance do you offer?
We provide auto, home, business, life, and personal umbrella insurance for Massachusetts residents and companies.
Are you a local agency?
Yes, we've served Hampshire County since 1926 with offices in Northampton, MA.
How do you help find affordable coverage?
As independent agents, we compare multiple carriers to find optimal price-to-coverage ratios.
What if I need emergency assistance?
We offer 24/7 claims support and maintain relationships with preferred emergency service providers.
Do you work with businesses?
Yes, we create customized commercial insurance programs for Massachusetts companies of all sizes.
How long does a policy review take?
Initial consultations typically last 30-60 minutes, with annual reviews included in our service.
Reviews (4)
Victor Laboy
May 17, 2022
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Between the warm, genuine welcoming service that Chris welcomes you with and the above expectations service that Lilliam provides you with, I recommend anyone and everyone seeking car insurance to go to King and Cushman. Lilliam is beyond helpful and leaves you walking out feeling satisfied and cared for. I am very thankful for the referral from my friend who has been part of their company for many years.
They are extremely lucky to have 2 beautiful, hard working ladies working for their company. I will end by saying you're welcome if this review brings you in to King and Cushman. Thank you Chris and Lilliam for treating your clients so well and thanku you for all the hard work you do! It is much appreciated.
They are extremely lucky to have 2 beautiful, hard working ladies working for their company. I will end by saying you're welcome if this review brings you in to King and Cushman. Thank you Chris and Lilliam for treating your clients so well and thanku you for all the hard work you do! It is much appreciated.
Darryl Ventura
Feb 05, 2022
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Best place for home and auto insurance. They have all the local connections and really care about their customers.
Laura Bundesen
Nov 21, 2021
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Scott King was very responsive and gave me quick quote and turnaround on small business insurance after another company I was dealing with let me down. Highly recommend! - Laura
Ben Church
Apr 05, 2021
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For sure recommend King and Cushman specifically Jill Lesko. I shopped around for home insurance when my wife and I bought our first house a few months back. I looked at AMICA, GEICO, Allstate, and Liberty Mutual as well as King and Cushman. I went with King and Cushman specifically for a few reasons: Jill Lesko was great to work with, super informative, responsive, and never pushy. Next: I paid maybe $10-20 dollars more a month compared to some of the larger national brands but I got significantly more insurance coverage with it including 100% extended cost value which none of the other larger companies had without paying WAYYY more. For me it's a no brainer, I'll be recommending King & Cushman/Jill Lesko to all my friends who are looking to buy a house. For reference I bought in Western MA specifically Northampton MA
