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Business Details
45 Years
experience
Your Trusted Insurance Partner in Oceanside, CA
Aloha West Insurance has been faithfully serving policyholders since 1981, providing comprehensive insurance solutions for both businesses and individuals. For over 30 years, our licensed agents have prioritized client needs, offering personalized service rooted in deep industry expertise. Our team specializes in tailoring coverage options across business insurance, health insurance, life insurance, and personal property protection. We maintain direct relationships with A-rated insurance carriers to secure competitive pricing and quality service for our clients. Our mission focuses on reducing risk while enhancing the insurance experience through transparent communication and policy education.

With offices in Oceanside, California, we serve clients statewide, ensuring every policy aligns with individual needs before purchase. Our commitment to 'island hospitality' creates a warm, approachable environment where clients feel valued as our most important priority. The agency maintains industry designations such as Certified Insurance Service Representative and Registered Health Underwriter to support informed decision-making. We continuously invest in professional development to stay current with evolving insurance landscapes. Our track record demonstrates consistent, high-quality service that builds long-term client relationships based on trust and reliability.
Services
Business Insurance Contractors Insurance Workers Comp Group Health Commercial Auto Personal Home Insurance Car Insurance Renters Insurance Condo Insurance Health Insurance
Details
  • Year established: 1981
Highlights and features
  • We offer 30+ years of experience helping businesses and individuals find insurance solutions
  • Our competitive pricing provides necessary coverage at affordable rates
  • We maintain direct relationships with A-rated insurance companies
  • Our agents hold industry designations including RHU and CISR certifications
  • We provide personalized service with transparent communication about policy details
What people say
Professional service Consistent, high-quality customer service Approach things intelligently Feel most important client Efficient and cares clients
Services
Business Insurance
Our business insurance solutions protect enterprises with tailored policies addressing industry-specific risks. We offer workers' compensation, contractor's insurance, and commercial auto coverage to California businesses. With 30+ years of experience, our agents ensure proper risk mitigation while maintaining competitive pricing through direct relationships with A-rated carriers.
Health Insurance
We provide comprehensive health insurance solutions for individuals and groups with personalized policy education. Our agents help clients navigate options including traditional plans, high-deductible accounts, and supplemental coverage. With industry certifications like RHU (Registered Health Underwriter), we ensure clients understand policy details before purchasing.
Personal Home Insurance
Our personal home insurance policies safeguard residential properties against common risks while offering customizable options. We help clients understand coverage for structures, personal belongings, and liability protection. Our agents prioritize finding policies that match specific needs while maintaining competitive pricing across multiple carriers.
Life Insurance
We offer term and permanent life insurance solutions to protect families' financial futures. Our agents help clients determine appropriate coverage amounts and policy types based on individual circumstances. With expertise in estate planning and survivor benefits, we ensure policies provide long-term security for policyholders' loved ones.
Renters Insurance
Our renters insurance policies protect personal belongings and liability for leased properties across California. We help clients understand coverage limitations and options while offering competitive pricing. Our agents emphasize policy education to ensure tenants make informed decisions about their personal property protection.
People
Steve Webber
President
Steve has been an independent insurance agent for over 35 years with RHU certification. He specializes in health and life insurance while maintaining a client-focused approach to policy education and risk management.
Karen
CEO
Karen brings over 30 years of insurance experience, transitioning from property and casualty to health and life insurance. She focuses on clear policy explanations and enjoys creative pursuits in her free time.
Kelly
Executive Vice President
Kelly has specialized in property and casualty insurance since joining Aloha West in 2011. A CISR-certified agent, she serves as a trusted advisor for auto, home, and business insurance needs.
Stacie Orwa
Insurance Agent
Stacie provides customer service expertise after returning from seven years abroad. She maintains active insurance licensing while supporting clients with personalized attention and policy guidance.
Lisa Van Hooser
Health Insurance Agent
Lisa joined the team in 2023 with 19 years of medical industry experience. She specializes in health insurance solutions while applying her knowledge of medical systems to client consultations.
Questions
What business insurance options do you offer?
We provide comprehensive business insurance coverage including workers' compensation, contractor's insurance, commercial auto, and customized business policies tailored to California industries.
How do I get a free insurance quote?
Contact us via phone at 760-547-2626 or use our online contact form to receive personalized insurance quotes from multiple carriers without obligation.
Do you serve clients outside Oceanside?
Our agents serve clients statewide across California while maintaining our Oceanside office location for local policyholders' convenience.
How often should I review my insurance policy?
We recommend annual policy reviews or whenever significant life changes occur to ensure continuous adequate coverage for evolving business and personal needs.
What happens if I need to file a claim?
Contact our office immediately through your assigned agent who will guide you through the claims process and coordinate directly with the insurance carrier.
Reviews (4)
Stacie Orwa
Apr 28, 2022 Report
I love working in such a positive place where we are happy to help others with insurance which can be stressful and hard to navigate.
Amanda Johnston
Mar 13, 2022 Report
I've worked with both Kathy and Kelly for everything from medical insurance needs to car and renters. They are kind, helpful, and responsive. Appreciate their willingness to explain confusing insurance concepts in an understanding way.
Jillypepper K.
Mar 07, 2021 Report
I have been a happy customer of Aloha West for a while. They are responsive and friendly! They really look out for my best interests and will take the time to answer any questions I have!
Adam Cooper
Feb 26, 2021 Report
Wow! Aloha West Insurance is amazing! They take time to really get to know their clients. Everyone in the office has years and years of insurance experience and is able to draw on a breadth of insurance products tailored to my needs. I am not a number and it is clear they care about my business. They are easy to get a hold of on the phone and respond quickly on emails. Kelly is a superstar! She must work 24x7 because no matter the time of day, she emails me back immediately and is just a fountain of knowledge.

It is clear that doing a great job providing the insurance protection her clients is very important to her. I also love the occasional hand written post cards and thank you's from the office. These personal touches are so cool.