Business Details
Your Trusted Insurance Partner in San Antonio, TX
For over a century, Sanger & Altgelt has established itself as a trusted name in insurance, delivering personalized coverage solutions tailored to individual, family, and business needs. Our approach combines deep industry expertise with a commitment to understanding clients' unique risk profiles, ensuring comprehensive protection that evolves with changing circumstances. As a subsidiary of Jefferson Bank, we leverage a legacy of service, robust community connections, and a network of leading carriers to provide strategic insurance guidance. Our team specializes in both conventional and complex risk environments, offering services from automotive and cybersecurity coverage to specialized programs for energy, real estate, and emerging industries.With a consultative philosophy, we go beyond policy placement to proactively identify exposures, implement loss control measures, and integrate safety protocols. Clients benefit from our national reach while maintaining the personalized attention that has defined our practice since inception. Our dedication to transparency, client education, and responsive claims advocacy ensures long-term partnerships built on trust and reliability. Operating across diverse sectorsincluding historic preservation, biotech, and global operationswe adapt to modern challenges while upholding century-old values of care and individualized service.
Services
Personal Insurance
Business Insurance
Cybersecurity Insurance
Travel Risk Insurance
Risk Management Consulting
Employee Benefits Solutions
Surety Bonds
Professional Liability Coverage
Loss Control Services
Aviation Insurance
Highlights and features
- We provide over a century of proven expertise in personal and commercial insurance solutions.
- Our consultative approach uncovers hidden risks and tailors coverage to evolving client needs.
- We offer strategic partnerships with leading carriers and underwriters across global markets.
- Our team specializes in complex risk environments including energy, real estate, and emerging industries.
- We maintain a client-focused philosophy combining national resources with personalized service.
What people say
Great customer service
Friendly staff
Attentive and knowledgeable
Highly reputable
Enjoyed working with them
Services
Personal Insurance Solutions
We develop customized insurance packages for individuals and families, safeguarding assets against risks ranging from property damage to cyber threats. Our specialists assess personal risk profiles to create policies that adapt to life changes. With expertise in home, auto, life, and cybersecurity coverage, we provide preventive measures like identity theft monitoring and responsive claims advocacy to protect your future.
Commercial Insurance Solutions
Our tailored commercial policies protect businesses of all sizes from liability and operational risks. Services include general liability, property insurance, and specialized programs for high-exposure sectors. We conduct risk assessments to uncover hidden vulnerabilities and integrate safety protocols. From pollution liability to aviation coverage, we offer strategic protection for complex industries including energy, real estate, and emerging technology enterprises.
Risk Management Consulting
We identify potential business exposures through comprehensive assessments and develop mitigation strategies. Our consultants provide contract reviews, safety training, and loss control programs to minimize incidents. For industries facing unique challenges like historic preservation or global operations, we implement proactive measures that reduce claims frequency and enhance operational resilience across diverse regulatory environments.
Cybersecurity Insurance
Our cybersecurity policies address evolving digital threats to personal and business assets. Services include data breach response planning, network security coverage, and identity theft protection. We implement preventive protocols like vulnerability assessments and employee training programs. For businesses, we combine insurance with cyber risk management strategies to safeguard sensitive information and maintain operational continuity during cyber incidents.
Aviation Insurance Solutions
We provide specialized insurance for aviation operations including fixed-wing, rotary-wing, and drone fleets. Our policies cover hull damage, liability, and non-owned aircraft risks across all jurisdictions. With access to major carriers, we design programs for private and commercial aviation clients. Services include risk assessments for drone operations, flight safety planning, and compliance support for national and international operations.
People
Mac Altgelt
Leadership Team
As a key leader at Sanger & Altgelt, Mac Altgelt contributes to strategic decision-making and client relationship management. He works closely with teams to ensure delivery of personalized insurance solutions.
Lisa Colson
Insurance Advisor
Lisa Colson specializes in developing tailored insurance strategies for clients, focusing on risk assessment and coverage optimization. Her expertise supports both personal and commercial client needs effectively.
Heather Haynes
Team Lead
Heather Haynes leads a team of specialists in delivering comprehensive insurance solutions. Known for her industry knowledge, she ensures clients receive attentive service and customized protection options.
Caroline Satel
Senior Consultant
Caroline Satel provides expert insurance consulting services, focusing on complex risk management scenarios. Her professional approach helps clients navigate challenging insurance requirements with confidence and clarity.
Garrett Shapiro
Insurance Specialist
Garrett Shapiro assists clients in understanding their insurance needs and implementing appropriate coverage solutions. His client-focused approach ensures clear communication and effective risk protection strategies.
Questions
What types of personal insurance do you offer?
We provide home, auto, life, cybersecurity, travel, and umbrella policies tailored to individual risk profiles with preventive loss control measures.
How do you handle complex commercial insurance needs?
Our consultants develop customized programs for high-exposure sectors including energy, aviation, and emerging technology with integrated risk management strategies.
Do you provide insurance solutions outside Texas?
Yes, we serve clients nationally with expertise in Gulf Coast markets and cross-border operations while maintaining localized service approaches.
How do you differentiate from other insurance providers?
We combine century-old expertise with personalized service, strategic carrier partnerships, and proactive risk management beyond standard policy placement.
What cybersecurity protection options are available?
Our cybersecurity insurance includes breach response planning, network security coverage, and identity theft monitoring for both personal and business clients.
Can you assist with aviation insurance requirements?
We offer specialized coverage for fixed-wing, rotary-wing, and drone operations including hull damage, liability, and compliance support across jurisdictions.
Reviews (1)
Rick Cole
Nov 16, 2019
Report
I was in a accident a year ago, the person admitted that he ran the light to the police and was written on the police report. Singer and Altgelt insurance company did NOT fight for me and I now have a record that says the accident is my fault. I am a family member of the Altgelt's. I know of 3 family members of the Altgelt's that have left this company. Consumer beware of this company. They do not fight for their customers. A one star rating for this company to high for this company.
