Business Details
Your Trusted Insurance Partner in Des Moines
Middendorf Insurance Associates has been dedicated to providing personalized insurance solutions for nearly nine decades. Our approach centers on understanding the unique needs of each client, ensuring their protection through tailored coverage options. As a Trusted Choice agency, we prioritize transparency, expertise, and exceptional service, building lasting relationships with individuals and businesses across the Des Moines area. We believe insurance is not a one-size-fits-all product, and our commitment to personalized consultations ensures clients fully understand their coverage. With a long history of success and a team of experienced professionals, we offer comprehensive insurance services including personal, commercial, life/health/annuities, and crop insurance.Our focus on advocacy and competitive pricing through multiple carriers sets us apart in meeting client needs. We pride ourselves on prompt responsiveness, immediate concern resolution, and maintaining a client-first philosophy that values people over policies. This dedication has fostered enduring trust with our community, as evidenced by decades of loyal relationships and positive customer testimonials.
Services
Personal Insurance
Commercial Insurance
Life/Health Insurance
Crop Insurance
Highlights and features
- Ninety years of experience providing tailored insurance solutions
- Trusted Choice agency offering multiple carrier options
- Personalized approach emphasizing client understanding over automated quotes
- Immediate service for urgent insurance concerns
- Team of experienced agents with local market expertise
Associations and certifications
- Trusted Choice
What people say
Personalized approach
Immediate service
Exceptional customer service
Trusted expertise
Long-term reliability
Services
Personal Insurance
Protecting personal assets through customized insurance policies. We help individuals create comprehensive coverage plans that address home, auto, and life insurance needs. Our agents review specific risks and financial goals to ensure proper protection while offering ongoing policy adjustments as life circumstances change.
Commercial Insurance
Comprehensive risk management solutions for businesses of all sizes. We develop customized commercial policies covering property, liability, workers' compensation, and specialized industry needs. With our Trusted Choice network, businesses gain access to multiple carriers for competitive pricing and tailored coverage that adapts to evolving operations.
Life/Health Insurance
Creating financial security through life and health insurance products. Our specialists help individuals and families select appropriate term/life policies and health insurance options that align with their current situation and future goals. We provide ongoing policy reviews to ensure continued suitability as life circumstances change.
Crop Insurance
Specialized risk management for farming operations. Our crop insurance solutions protect against yield losses and revenue fluctuations through federal crop insurance programs and private market options. We work closely with agricultural clients to develop customized protection plans that address specific crop types and regional risks.
People
Jim Middendorf
Chairman
Third-generation insurance leader with extensive experience in personal and commercial lines, guiding Middendorf Insurance Associates's strategic direction while maintaining client relationships.
Trent Middendorf
President
Second-generation insurance professional managing daily operations, combining traditional values with modern insurance practices to serve both new and legacy clients.
Bill Puffett
Senior Vice President
Specializes in agricultural insurance solutions with deep expertise in crop insurance programs, serving Iowa's farming community for decades.
Brett Middendorf
Executive Vice President
Focuses on commercial insurance solutions while maintaining multigenerational commitment to personalized service and community business relationships.
Rachel McCann
Vice President, Personal Lines Manager
Leads personal insurance services with emphasis on client education and policy customization, ensuring individuals understand their coverage details and limitations.
Questions
What types of insurance do you offer?
We provide personal insurance, commercial insurance, life/health insurance, annuities, and crop insurance tailored to individual client needs.
How does your insurance process work?
We schedule personalized consultations to understand your needs, explain coverage options, and ensure you understand your policy details.
What areas do you serve?
We serve Des Moines and surrounding communities including Clive, Johnston, and Altoona, Iowa.
How can I get a quote?
Contact us to schedule a personalized appointment where we'll review your needs and explain customized coverage options in detail.
What makes you different from other insurers?
Our Trusted Choice designation and 90-year history reflect our commitment to personalized service over automated systems.
How do you handle insurance claims?
Our team provides immediate support during claims, advocating for clients and ensuring prompt resolution as demonstrated in customer testimonials.
Reviews (5)
Tim McCann
Aug 09, 2021
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Great Service, they care about getting you the right coverage not just selling you a policy. Highly suggest you talk to them!
Loretta Jones
Jul 24, 2021
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Wonderful company! Amazing team! So easy to work with. First google review I have ever done and Middendorf deserves all 5+ stars!
Kathy Schooley
May 16, 2019
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I transferred all my home/ business/ car policies a few years ago to Middendorf and have never regretted the decision. I appreciate that Marla recently reached out to me when she found a different product that gave me more coverage at a lower price! I highly recommend trusting Middendorf with all your Insurance needs!
Brenda Peel
May 04, 2019
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My car was drowned in a street flood on Saturday night, June 30th. Many people were in the same predicament. I thought it would take a long time to contact my insurance company, agent and an adjuster because it was a weekend and the sheer volume of claims that would be submitted. But that did not happen. I heard from an adjuster on Monday morning and am sure that was due solely to the fact that Middendorf opened for business on Sunday to start processing claims. It is wonderful to have this company handling my insurance business.
Connor Blythe
Apr 12, 2019
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I highly recommend using Middendorf Insurance Associates for all of your insurance needs. I had the delight of working with Travis who walked me through the process of obtaining my own insurance policies in Renters and auto insurance. He asked pertinent questions to get a reliable quote and then once he determined the right match between coverage and cost, found me the right amount of insurance I desired.
I was new to obtaining my own insurance so he walked me through the whole process of how it all worked and explained to me what each aspect of my policy meant so that I could add on extra benefits or decline what I did not need. Travis is someone I would recommend to any first-time insurance buyer.
I was new to obtaining my own insurance so he walked me through the whole process of how it all worked and explained to me what each aspect of my policy meant so that I could add on extra benefits or decline what I did not need. Travis is someone I would recommend to any first-time insurance buyer.
