Business Details
37 Years
experience
Emergency
services
Your Trusted Independent Insurance Agency in Boone, NC
Greystone Insurance has served the High Country since 1989, dedicated to meeting clients' evolving insurance needs with personalized solutions. Our team prioritizes understanding individual circumstances to ensure comprehensive asset protection while maintaining strong client relationships. As an independent agency, we partner with leading carriers to secure competitive premiums for personal, family, business, and health insurance policies. Our professionals specialize in navigating complex coverage scenarios, from property claims to long-term care, ensuring clients receive tailored protection. With decades of combined experience, we emphasize transparency, proactive service, and advocacy during claims processes.Our commitment to excellence has earned us recognition from clients across diverse industries, including legal, medical, and hospitality sectors. We pride ourselves on delivering knowledgeable guidance, timely responsiveness, and ethical representation of both clients and carriers. Our track record includes successful resolution of high-impact claims, such as fire-related losses, with unwavering client support throughout recovery. By maintaining local expertise while leveraging national carrier networks, we provide balanced insurance strategies for individuals and businesses at every life stage.
Services
Personal Insurance
Business Insurance
Health Insurance
Auto Insurance
Employee Benefits
Details
- Year established: 1989
Highlights and features
- We offer 35+ years of experience serving the High Country's insurance needs
- Our team provides personalized coverage recommendations based on individual circumstances
- We partner with top-tier insurance carriers to secure competitive premiums
- Our professionals advocate for clients during complex claims processes
- We maintain proactive communication and annual policy reviews for optimal coverage
What people say
Responsive to calls
Knowledgeable staff
Proactive service
Prompt claims handling
Competitive pricing
Services
Personal Insurance
We provide comprehensive personal insurance solutions tailored to protect individuals and families. Our policies cover home, auto, and personal liability needs while ensuring adequate coverage for unique circumstances. Clients benefit from annual policy reviews and proactive adjustments to maintain optimal protection as life circumstances change.
Business Insurance
Our business insurance services protect companies of all sizes with customized commercial policies. We offer property, liability, and specialized coverage options while providing risk assessment and cost-saving strategies. Clients receive dedicated support for policy management and claims resolution to minimize business disruptions.
Health Insurance
We help individuals and families navigate health insurance options with personalized guidance on plan selection and benefits. Our expertise includes marketplace plans, supplemental coverage, and long-term care solutions. Clients receive ongoing support to ensure coverage adapts to changing healthcare needs.
Employee Benefits
Our employee benefits solutions help businesses attract and retain talent through competitive insurance packages. We offer group health, dental, and retirement plans with cost-effective options for small to mid-sized companies. Employers receive dedicated support for plan administration and employee education.
Claims Assistance
We provide expert claims advocacy to ensure timely and fair resolution of insurance claims. Our team guides clients through the process while coordinating with carriers to expedite settlements. Clients benefit from personalized support during property damage, auto accidents, and other covered losses.
Questions
What types of insurance does Greystone Insurance offer?
We provide personal insurance (home, auto, health), business insurance, employee benefits, and specialized coverage solutions for individuals and companies in the High Country region.
How can I request a proposal from Greystone Insurance?
Visit our website and complete the online form, or call us at 828-264-2626 during business hours to speak with a licensed agent about your insurance needs.
Do you offer 24/7 claims assistance?
While our office hours are Monday-Friday 8am-5pm, we provide emergency contact options for urgent claims situations outside regular business hours.
Are your insurance rates competitive?
As an independent agency, we compare rates from multiple carriers to find you the most competitive pricing while maintaining quality coverage.
How do you handle insurance claims?
We advocate for clients throughout the claims process, providing guidance and support to ensure timely, fair resolutions while coordinating directly with insurance carriers.
Can I manage my policy online?
Yes, we offer online bill pay and client portal access for policy management, document retrieval, and communication with our team.
Reviews (6)
Daniel Meabon
Apr 28, 2022
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I tried for three weeks to get a quote. Called three times, and each time, they took my name and number. Never heard back from them.
Linda Hewitt
Jun 16, 2014
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Greystone Insurance Associates has been our agent for ten years for various kinds of insurance, and we couldn't be more pleased. They're easy to reach and totally customer-focused. They're particularly good with preparing competitive proposals for unusual risks and pursuing answers to any question we've had. We recommend them highly.
Justine Bell
Jun 07, 2014
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Looking for a great insurance agent? You will not be disappointed with Greystone. Great coverage at great rates and these folks know what customer service is all about.
David Harwood
May 17, 2014
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In the 32 years I've been purchasing insurance for everything from cars to commercial buildings, Greystone is the undisputed leader in customer service. If you want to put your insurance on "auto pilot", put your trust in Greystone. Linda Gilleland and her team are knowledgeable, friendly and PROACTIVE. This level of service is a rarity these days and even their competitors will admit that Greystone keeps the bar high. Thanks guys for making this review a "no brainer" for me. David Harwood
Sylvia Williamson
Apr 05, 2014
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Greystone Insurance has been my agent since the very beginning. I would not change company as this is the best service you can receive. A great job of people. Thanks for your hard work.
Kathleen Smith
Mar 02, 2014
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Greystone Insurance Associates is the BEST. My family has been with them for years and has never had anything but positive experiences with them. They are quick to respond to any questions we have, treat us like people (not numbers) and always look for the best way to meet our insurance needs at the lowest cost to us. I never feel that they are trying to sell us more than we need. We were a blended family and had four teenage drivers at the same time. Greystone constantly worked with us to help us figure out how much the insurance cost was for each of these teens (since we wanted each of them to cover their insurance themselves) while keeping us all on one policy for a better premium.
I know it was difficult to figure out, but they were always willing to do what was needed. My husband also has business insurance with them and it has really been beneficial. The folks at Greystone Insurance are the best and I would highly recommend them to anyone needing insurance!
I know it was difficult to figure out, but they were always willing to do what was needed. My husband also has business insurance with them and it has really been beneficial. The folks at Greystone Insurance are the best and I would highly recommend them to anyone needing insurance!
