Business Details
36 Years
experience
National Insurers Audit Bureau: Expert Claims Auditing Services
For over six decades, National Insurers Audit Bureau has redefined excellence in insurance claims auditing. Our team of seasoned professionals, each with an average of 20+ years in the industry, combines technical expertise with unparalleled negotiation skills to deliver guaranteed cost savings for our clients. Founded by Dick Gray in 1990, our desk review model leverages mechanical engineering knowledge and deep understanding of vehicle/property claims to identify savings without onsite inspections. We maintain rigorous industry standards through continuous innovation, as exemplified by our founders leadership in establishing best practices committees and receiving multiple accolades.Our commitment to transparency ensures clients only pay when we deliver measurable savings, with no fees charged if our savings guarantees arent met. Through strategic expansion across all 50 states, weve maintained our focus on delivering precise audits for auto, property, heavy truck, and subrogation claims while upholding the principles established in our 1990 inception.
Services
Desk Review
Subrogation
Body Shop Negotiation
Property Claims
Heavy Truck Audits
Details
- Year established: 1990
Highlights and features
- Over 20 years average experience in claims audit expertise
- Desk review model eliminates travel costs while maintaining accuracy
- No charge policy when savings guarantees aren't met
- Proven track record saving millions across 50 states
- Industry-recognized leadership in insurance claims standards
What people say
Guaranteed savings model
Expert technical reviews
Fast turnaround times
No payment required if no savings
Industry-leading expertise
Services
Desk Review
Our desk review service analyzes insurance claims remotely using technical expertise and industry databases. This cost-effective solution eliminates travel expenses while maintaining accuracy through detailed documentation analysis and expert negotiation. Clients benefit from faster turnaround times and guaranteed savings with no payment required if savings targets aren't achieved.
Subrogation
Subrogation assistance helps recover costs through expert negotiation with third-party insurers. Our specialists apply industry standards and best practices to identify recovery opportunities while maintaining compliance with regulatory requirements. This service maximizes claim recoveries while minimizing administrative burdens for policyholders.
Body Shop Negotiation
We review and negotiate vehicle repair estimates using comprehensive industry knowledge and pricing benchmarks. Our technicians evaluate labor rates, parts pricing, and repair methodologies to ensure fair pricing. This service establishes mutually acceptable pricing agreements between insurers and repair facilities while maintaining quality standards.
Property Claims
Property claim audits verify reconstruction costs and identify cost-saving alternatives through engineering analysis. Our specialists assess structural damage, materials pricing, and labor requirements to ensure accurate valuations. This process maintains property quality standards while optimizing claim outcomes for commercial and residential properties.
Heavy Truck Audits
Specialized audits for heavy commercial vehicles combine mechanical expertise with industry-specific valuation standards. Our technicians analyze complex repair requirements, specialized parts pricing, and regulatory compliance considerations. This service ensures accurate claim assessments for tractor-trailers, construction equipment, and other commercial fleet vehicles.
People
Dick Gray
Founder
Industry pioneer with over 20 years of claims audit experience. Founded National Insurers Audit Bureau in 1990 after establishing one of the country's largest claims management firms. Recognized leader who developed industry best practices committees and received multiple professional awards.
Brian Gray
Co-Founder
Joined father Dick Gray in 1990 to establish NIAB. Instrumental in expanding audit services nationwide while maintaining technical excellence standards. Continues family tradition of industry leadership through innovative claims processing methodologies and client relationship management.
Questions
How does your desk review model save money?
Our desk review model eliminates travel costs while maintaining accuracy through detailed documentation analysis and expert negotiation.
What happens if you don't save money on my claim?
If we don't save at least our fee amount, you pay absolutely nothing for our services.
Do you handle commercial vehicle claims?
Yes, we specialize in heavy truck and commercial vehicle claims audits with dedicated technical experts.
Can you help with body shop pricing disputes?
Our technicians review body shop estimates using industry benchmarks to establish fair pricing agreements.
Are your auditors certified professionals?
Our average claims professional has 20+ years of experience and technical expertise in mechanical engineering.
Do you operate nationwide?
We provide audit services across all 50 states through our established network of specialists.
