Business Details
14 Years
experience
Your Trusted Insurance Partner in Old Hickory, TN
Ellis County Insurance Agency has been serving the Nashville community since 2012, providing comprehensive insurance solutions tailored to individual and business needs. Our team combines decades of industry experience with a deep understanding of local market dynamics to offer personalized auto, home, life, and business insurance coverage. We prioritize client education, ensuring policyholders understand their protections and can make informed decisions. Our commitment to community is reflected in active involvement with local organizations like the YMCA and Chamber of Commerce.We maintain 24/7 availability for urgent matters while emphasizing proactive risk management through seasonal coverage reviews. Our multilingual capabilities in Spanish and Indian languages enhance accessibility for diverse clientele. Client testimonials consistently highlight our responsiveness, transparency, and dedication to resolving claims efficiently. This combination of technical expertise and personalized service establishes us as trusted advisors in long-term financial protection strategies.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Boat Insurance
Rec Vehicles Insurance
Personal Articles Insurance
Details
- Year established: 2012
Highlights and features
- We offer 24/7 personalized customer support for urgent insurance needs
- Our team provides multilingual services in Spanish and Indian languages
- We combine 30+ years of local insurance experience with national resources
- Our proactive approach includes seasonal coverage reviews for optimal protection
- We maintain transparent communication with no hidden policy fees
What people say
Exceptional claims support
Prompt policy assistance
Personalized insurance guidance
Multilingual service available
Community involvement
Services
Auto Insurance
Our auto insurance policies protect against collision damage, liability claims, and uninsured motorists while offering roadside assistance and rental car reimbursement. We help clients navigate coverage options for personal and commercial vehicles, including specialized protection for high-value automobiles. Our team assists with claim documentation and coordinates with repair shops to minimize client inconvenience.
Homeowners Insurance
We provide comprehensive home insurance covering structural damage, personal belongings, and liability claims. Policies include protection against natural disasters, theft, and accidental damage while offering additional coverage for valuable items. Our team guides clients through policy customization for primary residences, vacation homes, and investment properties with specialized riders for unique needs.
Business Insurance
Our business insurance solutions protect companies against property damage, liability claims, and operational disruptions. We offer tailored packages combining general liability, commercial property, and business interruption coverage while providing risk assessment services. Policies support various industries including retail, hospitality, and professional services with customizable endorsements for specific operational risks.
Life Insurance
We offer term and whole life insurance policies to protect families and business partners against financial loss from unexpected death. Our solutions include income replacement strategies, mortgage protection, and estate planning components. We work with clients to determine appropriate coverage amounts based on financial obligations and long-term goals while explaining policy features in clear terminology.
Pet Insurance
Our pet insurance plans cover veterinary expenses for accidents, illnesses, and chronic conditions while offering optional wellness care coverage. We help clients understand reimbursement structures and deductible options while providing guidance on coverage limitations. Policies support various pet types with breed-specific considerations and lifetime coverage options for long-term animal care.
People
Diane Leftwich
Office Manager
Diane Leftwich, a Donelson native with 30 years of insurance experience, specializes in claims assistance and policy management at Ellis County Insurance Agency. Her expertise in customer service ensures clients receive timely support during critical moments while maintaining a friendly office environment.
Amanda Adams
Account Manager
Amanda Adams, a Nashville resident with 20+ years in insurance, focuses on life and business coverage solutions. Her military background provides unique insights into client needs while her local knowledge helps businesses navigate Davidson County's regulatory landscape.
Betty Ann Fox
Receptionist
Betty Ann Fox brings 27 years of insurance industry experience to her receptionist role, greeting clients with Tennessee hospitality. Her Franklin roots and antique expertise create welcoming office interactions while ensuring smooth front-desk operations for the agency.
Erionna Cason
Agency Liaison
Erionna Cason, a lifelong Nashville resident, serves as agency liaison while obtaining insurance licenses. This recent high school graduate balances community service with professional development, representing the agency's commitment to nurturing local talent.
Rachel Patterson
Customer Service Representative
Rachel Patterson provides dedicated customer service as the agency's primary contact for policy inquiries. Her role ensures seamless communication between clients and underwriters while maintaining the high service standards expected by State Farm policyholders.
Questions
Why should I review my auto insurance in fall?
Fall brings increased traffic from school commutes, football games, and holiday travel. Reviewing your auto insurance ensures adequate coverage for these higher-risk periods with potential adjustments for new drivers or vehicle changes.
How does renters insurance protect college students?
Renters insurance covers personal property like laptops and clothing whether in dorms or apartments. It also provides liability protection and additional living expenses coverage if temporary relocation becomes necessary due to covered losses.
What business insurance changes should I consider seasonally?
Fall business insurance reviews should address holiday inventory increases, seasonal staffing changes, and event-related liability exposures. We help adjust coverage limits and add temporary protections for seasonal operations.
Why prioritize life insurance in fall?
Fall's transitional nature reminds us to protect against unexpected life changes. Life insurance ensures financial security for dependents during year-end holidays and provides peace of mind for evolving family circumstances.
How do you handle insurance claims?
Our team streamlines claims processing with direct coordination between adjusters and policyholders. We provide immediate assistance documentation, rental car arrangements when applicable, and regular claim status updates to minimize client stress.
Reviews (4)
M. J.
Jun 24, 2022
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If anyone is looking for an Agent in the Nashville/surrounding area please reach out to Shank Kothare office and staff! My close to 5 yr experience with this Team has been nothing short of Amazing! From remembering my Birthday each year a card in the mail to handling all of my policies. "Thank You" is definitely not enough but him and his Team will tell you it's their job to ensure their clients have everything they need and will drop everything to get you what you need. **Highly Recommended** Definitely more stars than 5 are needed for Shank Kothare State Farm Office!
Micah Toland
Jun 07, 2022
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I am - wife kicks me under the table at times - level of hard to please. Yet each person in this office get nothing but praise from me. I miss personalized service and hate when I pay a company to discover they only have one person who can help. Shank's office is one of those rare teams that are not just willing to help, but each of them actually know their stuff. Every interaction is pleasant. They give undivided attention as they walk you through everything, without feeling rushed. I could go on, but suffice it to say, if you can get them as your agent office do!
Lori Speakman
May 20, 2022
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Amanda was very helpful with moving my auto and renters to Tennessee. She was super sweet and made the process simple and quick.
Misty Jones
Apr 09, 2022
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We absolutely love this team! They make you feel like family. Amanda has always gone above and beyond to meet our needs. She makes any process so much easier and is always prompt and has such a sweet soul. Diane has always been helpful with any claims we have filed or had questions about. And she makes sure everything is on track and completed with satisfactory. And the fact that Shank calls you on your birthday, how can you beat that?!
When we initially switched to this office he made sure to actually show us comparison charts on rates, coverage, etc. so that we understood and got the best coverage for our vehicles. There has even been occasions they have worked on something for us at home on a weekend. That shows compassion for their clients. We have been with this office for several years and although State Farm prices are usually more expensive than other companies, this team will always be my reason for giving them our business for all our vehicle, home, and business insurance needs. Highly recommend!
When we initially switched to this office he made sure to actually show us comparison charts on rates, coverage, etc. so that we understood and got the best coverage for our vehicles. There has even been occasions they have worked on something for us at home on a weekend. That shows compassion for their clients. We have been with this office for several years and although State Farm prices are usually more expensive than other companies, this team will always be my reason for giving them our business for all our vehicle, home, and business insurance needs. Highly recommend!
