Business Details
33 Years
experience
Empowering Brokers with Expert Benefits Solutions
At Professional Group Plans, we have dedicated ourselves to empowering brokers since our founding in 1993. Our mission is to provide exceptional service, expertise, and resources that enable our partners to grow and thrive in a dynamic marketplace. With decades of organic growth, we have established ourselves as the nation's largest full-service General Agency, serving over 90,000 employer groups and managing $3 billion in annual premium. Our commitment to relationships drives everything we do, from offering dedicated carrier support teams to delivering cutting-edge technology and compliance solutions. Our executive leadership brings extensive industry experience, ensuring our broker partners receive strategic market insights and innovative product offerings.Through comprehensive HR compliance tools, healthcare reform consulting, and marketing resources, we help brokers retain clients and acquire new business. Our expanded support team provides immediate assistance with case submissions, renewals, and claims, while specialized divisions handle large group account management and underwriting. We pride ourselves on creating personalized benefits overview packages to enhance client communications and streamline enrollment processes. Backed by a proven track record of 100% organic growth over three decades, we continue to deliver unmatched service quality that sets industry standards.
Services
Employee Benefits Consulting
Healthcare Reform Compliance
Large Group Account Management
Marketing Resource Center
HR Compliance Tools
Details
- Year established: 1993
Highlights and features
- We offer dedicated carrier support teams with faster turnaround times
- Our team provides comprehensive HR compliance resources and expert guidance
- We deliver customized benefits overview packages with interactive tools
- Our brokers access real-time market updates and strategic analysis
- We provide 24/7 broker resource library with thousands of marketing materials
What people say
Unmatched level of service
True partnership
Feel like family
Crucial business solution
Competence and professionalism
Services
Employee Benefits Consulting
Our expert consultants provide comprehensive guidance on ACA compliance, sales management, and client retention strategies. We specialize in new business acquisition with full enrollment support, helping brokers navigate complex benefit programs. Our team delivers strategic presentations to employer decision-makers while ensuring compliance with evolving regulations.
Healthcare Reform Compliance
We offer proactive healthcare reform assistance with legal partnerships and compliance checklists. Our advisors minimize non-compliance risks while providing regular updates on regulatory changes. We create tailored compliance tools and educate brokers on healthcare law impacts to ensure their clients remain fully compliant.
Marketing Resource Center
Our online library provides customizable marketing materials including newsletters, compliance documents, and enrollment guides. Brokers can add their branding to prospecting pieces and market updates. This resource streamlines client communications and enhances professional credibility through polished materials.
HR Compliance Tools
We grant unlimited access to thousands of HR documents including plan forms, compliance alerts, and employee handbooks. Our solution includes expert HR advisors for workforce issues and document preparation for ERISA compliance, COBRA administration, and ACA reporting requirements.
Large Group Account Management
Our specialists offer strategic sales support and post-sale assistance for large employers. We conduct plan analyses, prepare benefit presentations, and provide underwriting expertise. With dedicated account executives and market analysis tools, we help brokers secure and maintain large group accounts effectively.
People
Stephen M. Louro
Founder and Chairman
Industry pioneer with over 30 years of experience building relationships. Established Professional Group Plans in 1993, growing it organically into the nation's top General Agent through relationship-focused leadership.
Carolyn Louro
Chief Operating Officer
Seasoned executive managing day-to-day operations with deep industry knowledge. Ensures efficient delivery of services to broker partners while maintaining company values established through decades of growth.
Kerry Phelan
Chief Executive Officer
Strategic leader driving continued market analysis and resource development. Focuses on delivering innovative solutions and maintaining competitive advantages for broker partners through technology and product evaluation.
Robert Masucci
Senior Vice President
Veteran insurance professional overseeing key operational divisions. Brings extensive carrier relationship expertise to enhance broker support systems and service delivery processes.
Brett Messina
Senior Vice President
Industry expert specializing in broker development and market strategies. Coordinates specialized teams to maintain exceptional service levels and support broker growth initiatives nationwide.
Questions
What services do you offer brokers?
We provide comprehensive benefits consulting, compliance tools, marketing resources, dedicated account management, and carrier partnerships across medical, dental, and ancillary lines.
How do you support small business brokers?
We offer small group implementation support, enrollment assistance, new business analysis, and compliance management tailored to meet ACA requirements effectively.
What differentiates your service from competitors?
Our dedicated carrier support teams deliver faster turnaround times, immediate access to industry experts, and customized client communication materials that enhance broker success.
How can brokers access resources?
Through our secure online Broker Portal containing marketing materials, compliance documents, market updates, and HR resources available 24/7 to all partners.
Do you support large group accounts?
Yes, our specialized team provides strategic sales support, underwriting assistance, and post-sale services for employers with 50+ employees nationwide.
Reviews (1)
Brenda W.
Apr 11, 2018
Report
I I needed small business health insurance. I worked with Robert Griffo. He was well educated in group small business plans, very pleasant. He gave me some excellent options with quick turnaround. Very professional. I would highly recommend
