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Business Details
43 Years
experience
Empowering Independent Insurance Agents Nationwide
Founded in 1983, CMS Insurance has built its reputation on a relationship-first business model centered on trust, loyalty, and transparency. We specialize in empowering independent insurance agents through competitive markets, innovative programs, and personalized support. Our mission aligns with preserving the independent agency system by offering solutions that prioritize our partners' needs. With over 40 years of collective experience, our team understands the unique challenges faced by family-owned agencies and delivers tailored resources to enhance their success.

From commercial consulting to profit-sharing opportunities, we maintain a straightforward approach that eliminates hidden surprises, ensuring agencies retain ownership and control. Recognized for our family-oriented ethos, we have established lasting partnerships with agents nationwide, supported by strategic alliances with leading carriers like Markel American Insurance. Our commitment to integrity and agent-centric growth has solidified our role as a trusted partner in the industry.
Services
Commercial Consulting Agency Coaching Profit-Driven Programs E&O Program Review Carrier Access
Details
  • Year established: 1983
Highlights and features
  • We have been serving independent agents for over 40 years.
  • No hidden surprises or complicated contracts.
  • Competitive commission rates and profit-sharing programs.
  • Personalized support from industry experts.
  • Exclusive access to E&O program with Markel American Insurance.
What people say
Professional support Great resource Unique business model Treated with family-like respect Enhanced our revenue
Services
Commercial Consulting
Our commercial consulting services provide independent insurance agencies with strategic guidance to optimize operations and growth. By leveraging decades of industry expertise, we help agencies navigate challenges, improve profitability, and access new markets. This service includes tailored advice on risk management, compliance, and business development strategies.
Agency Coaching
Agency coaching focuses on empowering independent agents with skills and knowledge to enhance client relationships and operational efficiency. Our experienced coaches deliver personalized training on sales techniques, customer service, and best practices. This service is designed to elevate agency performance through continuous learning and practical application.
Profit-Driven Programs
We offer profit-driven programs that enable agencies to maximize revenue through competitive commission structures and profit-sharing opportunities. These initiatives are designed to incentivize growth while maintaining transparency and fairness. Agencies benefit from tailored financial strategies that align with their long-term objectives and market demands.
E&O Program Review
Our E&O program review evaluates and enhances agencies' professional liability coverage through partnerships with carriers like Markel American Insurance. We conduct thorough assessments of existing policies to identify gaps and recommend improvements. This service ensures agencies are protected against potential claims while maintaining cost-effectiveness.
Carrier Access
CMS provides independent agencies with access to a wide range of personal and commercial lines carriers, ensuring comprehensive coverage options for clients. Our relationships with top-rated carriers facilitate competitive pricing and specialized products. This service simplifies underwriting and claims processes, enhancing client satisfaction and retention.
Questions
What services does CMS Insurance Services offer?
CMS provides commercial consulting, agency coaching, profit-driven programs, E&O program reviews, and carrier access to empower independent agents.
How long has CMS Insurance Services been in business?
We have proudly served independent agents since 1983, offering over four decades of industry expertise and support.
What areas does CMS Insurance Services serve?
While headquartered in West Virginia, CMS partners with independent agents nationwide to deliver tailored insurance solutions.
Does CMS Insurance Services offer E&O coverage?
Yes, we offer a group-sponsored E&O program underwritten by Markel American Insurance Company for comprehensive protection.
What makes CMS Insurance Services different from other MGAs?
Our relationship-first model prioritizes transparency, no hidden contracts, and a deep understanding of independent agents' challenges.
Can CMS Insurance Services help my agency grow?
Absolutely. Through competitive markets, succession planning, and personalized coaching, we help agencies achieve sustainable growth.
Reviews (4)
Charles Treadway
Jan 26, 2022 Report
Wow did they come through for us twice. I had my catalytic converter stolen I contacted my insurance agent and in 4 days my car is fixed insurance approved and payment sent to the auto service Highly recommend this company The people that work for them are amazing
Enthusiast Auto Group
Apr 11, 2021 Report
We have used CMS for 15 years and they are a class leader in their space. Their customer service is unmatched, 6-Stars!
Jon Clemons
Nov 23, 2019 Report
Tom and Melissa are very knowledgeable and I would highly recommend to anyone who needs life car or homeowners insurance.
Glenn Smith
Mar 11, 2019 Report
Melissa is absolutely awesome. She takes care of ever customer as if it were here own policy she were handling. She is honest and detailed about every little thing in the policy.