Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Bastrop, Louisiana
Files Insurance Agency has served the people of Northeast Louisiana since 1912, establishing itself as a trusted provider of personalized insurance solutions. Our team combines decades of local expertise with partnerships with leading carriers like Travelers and Progressive to offer comprehensive coverage options. As independent agents, we prioritize flexibility in finding tailored policies for personal and commercial needs, ensuring clients receive optimal protection and pricing.Our commitment extends beyond policy issuance, with dedicated agents providing ongoing support aligned with shared values. We maintain 24/7 claims assistance while operating from our Bastrop, Louisiana office during standard business hours. Through personalized consultations and transparent communication, we help clients navigate complex insurance decisions with confidence, leveraging our century-long heritage to deliver reliable service.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Mobile Home Insurance
Details
- Year established: 1912
Highlights and features
- We have over 110 years of experience serving Louisiana communities
- Our independent agent model provides access to multiple carriers
- We offer 24/7 claims handling services
- Our team maintains long-term relationships with major insurance providers
- We provide personalized policy consultations
What people say
Excellent service
Personalized attention
Significant savings
Professional advice
Continued success
Services
Auto Insurance
We provide comprehensive auto insurance solutions including Premier, Preferred, and Standard coverage options. Our policies protect motorhomes, RVs, boats, and motorcycles while offering competitive pricing through multiple carrier partnerships. Our experienced agents help clients navigate coverage options to find the best protection for their vehicles and driving needs.
Homeowners Insurance
Our homeowners insurance covers property damage from fire, storms, and other perils with options for earthquake, flood, and renters coverage. We offer specialized policies for condo owners, landlords, and mobile home residents. Our agents work to ensure comprehensive protection for your home and personal belongings.
Life Insurance
We offer level term, universal life, and second-to-die policies to protect families financially. Our solutions include mortgage protection, annuities, and long-term care coverage. Our agents provide estate analysis and disability income protection to create comprehensive life insurance plans tailored to individual needs.
Business Insurance
Our business insurance protects against property damage, legal liability, and employee-related risks. We offer workers compensation and specialized policies for various industries. Through partnerships with major carriers and brokerage firms, we provide coverage for standard and hard-to-place commercial risks.
Mobile Home Insurance
We provide specialized insurance for mobile homes covering fire, storms, and vandalism. Our policies include personal property protection and liability coverage. Our agents help clients find affordable options while ensuring comprehensive protection for mobile home owners across Louisiana.
People
John Files
Owner / Agent
With decades of experience in Louisiana insurance, John Files leads our agency with a commitment to personalized service. He specializes in finding tailored coverage solutions for individuals and businesses.
Donna Hall
Personal Lines
Donna Hall provides expert insurance solutions for personal lines coverage, focusing on homeowners and auto policies. She brings extensive knowledge of local insurance needs to our clients.
Becky Crowe
Commercial Lines
Becky Crowe specializes in commercial insurance solutions, helping businesses protect against property damage and liability risks. She offers personalized service for commercial clients.
Cheryl Tanksley
Commercial Lines
Cheryl Tanksley provides comprehensive commercial insurance coverage, working closely with businesses to identify and mitigate risks. She offers tailored solutions for Louisiana businesses.
Debbie McLeod
Receptionist
Debbie McLeod serves as our first point of contact, ensuring smooth client interactions and efficient service coordination. She plays a vital role in our customer service operations.
Questions
What types of insurance do you offer?
We provide auto, homeowners, life, business/commercial, mobile home, ATV, boat, and motorcycle insurance solutions tailored to Louisiana residents.
How can I get a free insurance quote?
Contact us at (318) 281-2881 or visit our website to speak with an agent and receive a personalized, no-obligation insurance quote.
Are you available for emergency claims?
Yes, our claims team is available 24/7 to assist with emergency situations and provide timely claim resolution services.
Do you work with multiple insurance carriers?
As independent agents, we partner with major carriers like Travelers, Hanover, and Progressive to find the best coverage options for our clients.
What areas do you serve?
We primarily serve Northeast Louisiana from our Bastrop office, with coverage available across the entire state of Louisiana.
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