Business Details
Your Trusted Insurance Partner in Covington, VA
We are a fully independent insurance agency dedicated to providing personalized solutions for personal, commercial, life, and health insurance needs. Since our founding, we have prioritized a hands-on approach, focusing on understanding client circumstances to deliver long-term, tailored strategies. Our expertise spans risk management, cost efficiency, and tax-effective planning, supported by personalized financial advice to empower informed decisions. With clients across Virginia and West Virginia, we maintain a deep understanding of regional financial landscapes. As independent brokers, we represent multiple top-rated regional and national carriers, ensuring optimal coverage, service, and pricing.Our full-time customer service team is available to assist with billing, claims, policy adjustments, and certificates of insurance. Our mission centers on building lasting relationships through trust, transparent communication, and advocacy for client interests. We offer 24/7 support for critical needs like filing claims or making payments, ensuring accessibility whenever required. Our commitment to exceeding expectations has solidified our reputation as a trusted partner in insurance solutions.
Services
Personal Insurance
Commercial Insurance
Life Insurance
Health Insurance
Request a Quote
Customer Service
Highlights and features
- We represent multiple top-rated insurance carriers for optimal coverage options.
- Our plans prioritize risk management, low costs, and tax-efficient strategies.
- We provide full-time customer support for billing, claims, and policy changes.
- Our team advocates for client interests by placing coverage with the best-value carriers.
- We build long-term relationships through personalized service and transparent communication.
Services
Personal Insurance
We provide tailored personal insurance solutions, including auto and home coverage, designed to protect your assets and lifestyle. Our independent broker approach ensures competitive pricing and comprehensive protection from top-rated carriers. Clients benefit from personalized risk assessments and ongoing policy adjustments to meet evolving needs.
Commercial Insurance
Our commercial insurance services safeguard businesses with customized policies for property, liability, and operational risks. We partner with multiple insurers to deliver cost-effective, scalable solutions for companies across Virginia and West Virginia. Clients receive dedicated support for policy management, claims processing, and risk mitigation strategies.
Life Insurance
We offer diverse life insurance options to secure your family's future, including term and permanent policies. Our advisors help clients evaluate coverage needs based on financial goals, family structure, and long-term planning objectives. Policies are sourced from highly rated carriers to ensure reliability and competitive rates.
Health Insurance
Our health insurance services provide access to comprehensive medical plans for individuals and families. We guide clients through policy selection, balancing coverage scope, deductibles, and premium costs. Our independent status allows comparison across providers to find plans aligned with specific healthcare needs and budgets.
Questions
What types of insurance do you offer?
We provide personal, commercial, life, and health insurance solutions tailored to individual and business needs across Virginia and West Virginia.
How do you help clients choose the right policy?
Our independent brokers analyze your unique needs, compare options from multiple carriers, and recommend policies balancing coverage, service, and cost efficiency.
Can I file a claim online?
Yes, you can initiate a new claim or check existing claim status through our website or by contacting our Covington office directly.
Do you serve clients outside Virginia?
While our offices are in Virginia, we serve clients across both Virginia and West Virginia, offering localized expertise for regional needs.
How do I request proof of insurance?
You can request a certificate of insurance through our customer service team via phone or by using the online request form on our website.
Videos
Reviews (2)
Randi Brewster
Jun 17, 2020
Report
I've been dealing with Gerald ever since I started driving. Seems like every time I comparison shop he's always cheaper with more coverage. When I moved to Roanoke and was with another company whose rates kept going up until I remembered he has an agency in Roanoke too and they of course beat the rate and upped my coverage. Highly recommend. Both Kelly's that work here are very nice and will take care of you.
Mark Harvey
Feb 11, 2014
Report
This company corrected a mistake they made and for that I think they are an awesome company. (long story short)
