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50+ Years
experience
Emergency
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Your Trusted Insurance Partner in Shelton, WA
Arnold & Smith Insurance has been dedicated to safeguarding clients' lives and assets for over half a century. Our agency specializes in providing comprehensive insurance solutions tailored to individual and business needs, encompassing auto, home, health, life, and commercial coverage. With a foundation built on trust and expertise, we prioritize personalized service, ensuring clients receive the most suitable policies from multiple carriers. Our team's deep industry knowledge and commitment to client advocacy have established us as a reliable partner in risk management.

We focus on simplifying complex insurance decisions while maintaining transparency throughout the process. From policy selection to claims resolution, our goal is to deliver exceptional support that aligns with each client's unique circumstances. This approach has fostered long-term relationships and a reputation for dependable, client-centered service.
Services
Auto Insurance Home Insurance Business Insurance Life Insurance Health Insurance Renters Insurance Commercial Auto General Liability Fleet Insurance Cyber Insurance
Details
  • Year established: 1974
Highlights and features
  • We offer five decades of insurance industry expertise and personalized service.
  • Our independent agency provides multiple carrier options for competitive coverage.
  • We maintain a one-stop shopping experience for all personal and business insurance needs.
  • Our team provides unbiased advice without representation constraints from single companies.
  • We offer 24/7 client advocacy from policy review through claims resolution processes.
What people say
Excellent service Saved us money Knowledgeable agents Quick claims process Personalized attention
Services
Auto Insurance
Our auto insurance provides comprehensive protection against accidents, theft, and liability claims. We offer policies with customizable options including uninsured motorist coverage and rental reimbursement. With access to multiple carriers, we help clients secure competitive rates while ensuring adequate coverage limits meet state requirements and personal needs.
Home Insurance
Home insurance solutions cover structural damage, personal property loss, and liability protection for homeowners and landlords. We provide policy options that protect against common risks like fire, theft, and natural disasters. Our agents assist clients in determining appropriate coverage amounts and recommend endorsements for specialty items or unique property features.
Business Insurance
Business insurance packages protect companies from operational risks including liability claims, property damage, and cyber threats. We offer business owner policies (BOPs) combining essential coverages and specialized insurance for contractors, fleet operators, and professional liability. Our agency helps businesses determine appropriate coverage limits based on industry-specific risks.
Life Insurance
Life insurance policies provide financial protection for families and business partners through term and whole life options. We offer products that serve as income replacement, estate planning tools, and key person coverage for businesses. Our agents explain policy details including premium costs, death benefits, and cash value accumulation features.
Health Insurance
Health insurance solutions include individual, family, and group medical plans with varying deductible structures and provider networks. We assist clients in comparing plan options, understanding out-of-pocket costs, and navigating enrollment processes. Our services include Medicare supplement and dental insurance options to complement primary medical coverage.
Questions
What types of insurance do you offer?
We provide auto, home, life, health, renters, commercial, and specialty insurance including cyber and fleet coverage.
Do you serve clients outside Washington state?
Yes, we provide insurance services to clients in Oregon, Arizona, Idaho, and Montana as well as Washington state.
How quickly can you provide an insurance quote?
Most personal insurance quotes can be provided within 24 hours with business insurance quotes available in 1-3 business days.
What payment methods do you accept?
We accept major credit cards, electronic funds transfers, and traditional payment methods for policy premiums.
How do I file an insurance claim?
Contact our office directly at 800-633-4848 to initiate a claim, where our team will guide you through the documentation process.
Do you offer commercial insurance for small businesses?
Yes, we specialize in business owner policies and customized commercial insurance packages for small to mid-sized enterprises.
Reviews (6)
Janice Evalt
Feb 12, 2022 Report
Both Nickole and Robin treated me well. Nickole is very knowledgeable about the different types of insurance they offer and the different companies that the agency represents. I definitely recommend visiting them for your insurance needs.
David Altland Ii
Oct 06, 2021 Report
Very friendly, and very awesome business. They were able to get me and my spouse a lower monthly payment than I was paying with also very high coverage and roadside assistance. I have enjoyed doing business and will recommend you and return for business in the future. Thank you.
Tina Holmes
Oct 11, 2020 Report
Amazing Customer Service! Michelle Lewis Worked Very Hard to Ensure We Recieved the Best Coverages at the Best Rates! After Our Policies Were in Place, We Recieved All of Our Documents Prepared Nicely in one Single Binder to Include Our Policy Cards in Individual Slip Covers! We at Jareds Tree Service LLC Highly Recommend Arnold Smith Ins for All Your Insurance Needs!
Kim Smith
Oct 10, 2020 Report
I absolutely love this office and the ladies there. They have helped us tremendously in understanding all the details and finding us the most reasonable, and helpful insurance. I am eternally grateful to them.
Alexandra Allouche
Sep 29, 2020 Report
Nickole Duker helped us with our life insurance policies. She was professional, informative and super on top of everything. We feel we received amazing service and were offered the best possible options for our family. I could not be any happier with the service we've received and would highly recommend Nickole!
Kim Seymour
Jun 23, 2020 Report
Nickole has been awesome getting us set up for home owners and auto insurance with our recent move to the area. Not only did she provide excellent service, but saved us money! i will strongly recommend her to anyone asking who is our insurance broker :