Business Details
Your Independent Insurance Experts in Southern Pines
As an independent insurance agency, we prioritize our clients' interests by offering tailored coverage solutions across personal, commercial, and specialty lines. Our team of experienced professionals, including certified experts like Gary McGahey (CIC), delivers personalized service through direct communication and prompt claims advocacy. With decades of local expertise in Moore County, we combine deep industry knowledge with a commitment to transparency, ensuring clients receive accurate policy information and fair, timely claim settlements.Our 24/7 accessible website complements our office hours, while our community involvement reflects our dedication to the regions we serve. By maintaining strong relationships with multiple carriers, we provide comprehensive protection options for homes, vehicles, businesses, and families, adapting to evolving client needs throughout their lifetimes.
Services
Auto Insurance
Home Insurance
Life Insurance
Health Insurance
Commercial Insurance
Flood Insurance
Farm Insurance
Pet Health Insurance
Highlights and features
- We operate as independent agents representing clients, not insurance companies
- Our team includes certified professionals with decades of local expertise
- We provide direct phone access to live agents during business hours
- Our 24/7 online portal offers continuous policy management capabilities
- We advocate for clients during claims to ensure fair and timely settlements
Associations and certifications
- CIC (Certified Insurance Counselor)
Services
Auto Insurance
We provide comprehensive auto insurance protection tailored to individual drivers and fleet owners. Our policies cover liability, collision, and comprehensive risks while offering customizable options for classic cars, high-risk drivers, and commercial vehicles. With access to multiple carriers, we help clients find competitive rates without compromising coverage quality.
Home Insurance
Our home insurance solutions protect primary residences, vacation properties, and rental investments against fire, theft, and natural disasters. We offer specialized coverage for high-value homes, flood risks, and personal liability while providing expert guidance on policy limits and deductible options to match each homeowner's specific needs.
Commercial Insurance
We design customized commercial insurance packages for businesses of all sizes, including general liability, property protection, and workers' compensation. Our team understands industry-specific risks across construction, retail, and professional services, offering risk management strategies that protect assets while supporting business continuity and growth.
Life Insurance
We offer term and permanent life insurance solutions to protect families and business partners against financial loss. Our advisors help clients determine appropriate coverage amounts based on income replacement needs, mortgage obligations, and future education costs while explaining policy features like cash value accumulation and conversion options.
Flood Insurance
We provide flood insurance through the National Flood Insurance Program (NFIP) and private carriers to protect properties in high-risk areas. Our specialists explain coverage limitations, help determine appropriate policy limits based on rebuilding costs, and guide clients through the mandatory 30-day waiting period requirements for new policies.
People
Gary McGahey
President
CIC-certified insurance professional with over 35 years local experience. Former president of multiple community organizations, Gary specializes in commercial and personal lines while maintaining active community involvement through board memberships and youth sports leadership.
Patrick McBrayer
Executive Vice President
Moore County native with decade-long insurance experience after restaurant industry career. Licensed in all major insurance lines, Patrick focuses on personal and commercial coverage while maintaining strong local community connections through outdoor activities and family life.
Caleb Huskins
Insurance Advisor
NC State University graduate with multiple insurance licenses including Medicare and long-term care. Caleb combines technical expertise with personal service, specializing in connecting clients with appropriate coverage solutions while maintaining active involvement in local sports and community activities.
Cydney Plevik
Commercial Lines Manager
Native North Carolinian with specialized expertise in commercial insurance solutions. Cydney leverages deep understanding of local business environments to create tailored protection packages while maintaining active participation in regional economic development initiatives and outdoor recreation.
Odette Zetina
Personal Lines Manager
Bilingual insurance professional with associate degree in business administration. Odette specializes in personal and commercial lines while serving as a community liaison through Spanish language capabilities and local hiking group participation.
Questions
What types of insurance do you offer?
We provide auto, home, life, health, commercial, flood, farm, and pet health insurance policies tailored to individual and business needs.
Are you affiliated with specific insurance companies?
As independent agents, we represent clients rather than specific carriers, allowing us to offer multiple options from different insurance providers.
How can I get a quote?
Request a quote through our website or contact our office directly. Our agents will help determine appropriate coverage levels and pricing options.
Do you handle insurance claims?
We advocate for clients during claims processes, helping ensure fair and timely settlements while providing guidance on policyholder responsibilities.
Are your services available after hours?
Our website offers 24/7 policy management access, though office staff is available for direct assistance during regular business hours.
Do you serve Spanish-speaking clients?
Yes, we have bilingual team members who provide full insurance services in both English and Spanish languages.
Reviews (4)
Maria Goode
Nov 27, 2021
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Wow! Customer service is alive and thriving here. The staff bends over backwards to make sure you are happy & answer any questions you have. Some insurance companies treat you like a number this business treats you like your human & you are important. Call, drop by as soon as you open the door you will experience excellence.# Keep up the Amazing work ethic. Thank you again.
Clay Scott
Oct 27, 2021
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Patrick and the amazing team at The Insurance Center saved me so much money on my auto and heath insurance. Couldn't be more thankful for their help
Sven Schaefer
May 30, 2017
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If you need to save big on insurance, the Insurance Center is the place to go. And they are really nice as well. AAA+ - great job guys!
Dave Hall
Jun 08, 2013
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Best Insurance Agents in Town. Great Service and great selection of products. You will not be sorry for giving them your business.
