Business Details
31 Years
experience
Emergency
services
Trusted Insurance Adjusting Services NC & VA
Martin Claims Service has been a trusted partner in the insurance industry since 1995, specializing in multi-line adjusting services across North Carolina and Virginia. Our commitment to delivering prompt, professional solutions has established us as a leader in claims management. With offices in Mount Airy and Asheville, North Carolina, we serve insurers and policyholders with a focus on efficiency and client satisfaction. Our team combines decades of experience with a deep understanding of industry needs, ensuring every claim receives personalized attention. We prioritize transparency and reliability, maintaining memberships in professional organizations like the National Association of Independent Insurance Adjusters.Our growth reflects our dedication to excellence, supported by a network of skilled adjusters and a client-centric approach. We offer comprehensive services including property, casualty, and liability claims, with specialized expertise in complex cases. Our local knowledge extends to Southwest Virginia and Western North Carolina, ensuring responsive service within 75 miles of Mount Airy. We provide 24/7 claim submission options through our online platform, ensuring accessibility for urgent needs. Backed by over 60 years of combined experience among our leadership team, we remain committed to upholding the highest standards of professionalism and service quality.
Services
Appraisals
Automobile Adjustments
Property Claims
Casualty Claims
Liability Assessments
Inland Marine Claims
Farm Equipment Adjustments
Trucking Liability
Windstorm Damage
On-Scene Investigations
Details
- Year established: 1995
Highlights and features
- We offer over 25 years of experience in multi-line insurance adjusting
- Our team includes licensed professionals with decades of regional expertise
- We provide 24/7 claim submission processing for urgent needs
- We maintain a 75-mile service radius covering key areas in NC and VA
- Our founders hold active memberships in national insurance adjusting associations
Associations and certifications
- National Association of Independent Insurance Adjusters
Services
Property Claims
Our property claims service handles residential and commercial damage assessments with precision and speed. We specialize in fire, windstorm, and water damage evaluations, ensuring accurate documentation for insurers and policyholders. Our adjusters combine technical expertise with local market knowledge to deliver fair, timely resolutions.
Casualty Claims
We manage complex casualty claims including liability assessments and personal injury cases. Our team conducts thorough investigations to determine responsibility and damages, providing detailed reports that support informed decision-making for insurance carriers and legal professionals.
Trucking Liability
Specializing in commercial vehicle liability, we handle truck and cargo claims with expertise in federal regulations and logistics. Our adjusters investigate accidents involving heavy equipment and tractor-trailers, delivering comprehensive analyses for insurance companies and fleet operators.
Farm Equipment Claims
We provide specialized adjustments for farm machinery and agricultural operations. Our team understands the unique risks of rural properties, offering damage assessments for equipment, crops, and farm structures that consider seasonal factors and operational needs.
On-Scene Investigations
Our rapid response team conducts immediate on-site evaluations for all claim types. Using advanced documentation tools, we capture critical evidence at accident scenes and damaged properties, ensuring accurate assessments that streamline the claims process for insurers.
People
Tony Martin
President / Founder and Owner
Licensed multi-line adjuster since 1984 with 35+ years industry experience. Founded Martin Claims Service in 1995 after working at Gay & Taylor. Active NAIIA member with expertise in NC insurance regulations.
Jim Edmiston
Senior Claims Adjuster
40+ years experience in insurance adjusting since 1967. Specializes in complex claims handling with membership in Asheville Claims Association and NC Adjusters Association. Works from Asheville office serving Western NC.
Barbara Edminston
Secretary
Insurance industry professional with 40+ years experience supporting claims operations. Has worked with Martin Claims Service since 1997, providing administrative expertise from the Asheville office location.
Questions
How do I file an insurance claim with Martin Claims Service?
Submit claims 24/7 through our online assignment form or contact our Mount Airy office directly at 336-320-3500 for immediate assistance.
What areas do you service for insurance claims?
We cover all of North Carolina and Virginia within a 75-mile radius of Mount Airy, including Asheville and Southwest Virginia counties.
Are your adjusters licensed professionals?
Yes, our team includes licensed multi-line adjusters with decades of combined experience in the insurance industry.
What types of insurance claims do you handle?
We specialize in property, casualty, liability, inland marine, farm equipment, trucking liability, and windstorm damage claims.
How quickly can you respond to urgent claims?
Our 24/7 service ensures immediate response to emergency claims through our online submission system or direct phone contact.
Do you work with both commercial and personal insurance clients?
Yes, we provide adjusting services for both residential and commercial insurance claims across all our service areas.