Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Wooster, OH
For over a century, Wayne Mutual Insurance has been dedicated to providing comprehensive insurance solutions tailored to the needs of families, farms, and businesses. As a mutual insurance group, we prioritize the interests of our policyholders, offering a wide range of property and casualty insurance programs through our affiliated companies: Wayne Mutual Insurance Company, Washington Mutual Insurance Association, and Mid-State Farmers Mutual Insurance Company. Our commitment to personalized service is reflected in our network of over 140 independent agency partners, ensuring localized expertise and support across Ohio and Indiana. With a legacy rooted in agricultural heritage, we have expanded our offerings to include homeowners, auto, farm, commercial, and specialty insurance products, all backed by prompt claims handling and innovative risk management solutions. Our team of professionals combines decades of industry experience with a deep understanding of evolving insurance needs, delivering reliable protection and peace of mind.Through continuous adaptation to technological advancements, we provide digital tools like PolicyPlus for seamless policy management while maintaining the human touch that defines our customer-centric approach. Our financial stability, demonstrated through annual reports and long-term growth, ensures policyholders receive consistent, dependable service. Community involvement remains central to our mission, as we actively support local initiatives and foster partnerships that strengthen the regions we serve. By balancing tradition with innovation, Wayne Mutual Insurance remains a trusted leader in the insurance industry, committed to exceeding expectations through integrity, transparency, and unwavering dedication to our policyholders.
Services
Homeowners Insurance
Auto Insurance
Farm Insurance
Commercial Insurance
Umbrella Policy
Renters Insurance
Mobile Home Insurance
Identity Theft Protection
Family Cyber Protection
Dwelling Coverage
Details
- Year established: 1910
Highlights and features
- We have over 100 years of experience serving Ohio and Indiana policyholders.
- Our mutual insurance structure prioritizes policyholder interests over shareholders.
- We offer tailored coverage through a network of 140+ independent agents.
- Our claims process emphasizes prompt, fair resolution with 24/7 emergency service.
- We combine localized expertise with innovative digital tools like PolicyPlus.
What people say
Prompt claims service
Peace of mind
Competitive rates
Personalized coverage
Reliable protection
Services
Homeowners Insurance
Our homeowners insurance provides comprehensive protection for primary residences, including coverage for dwellings, personal property, and liability. Policies can be customized to include boats, collectibles, home-based businesses, and incidental farming activities. We offer competitive rates with optional endorsements for unique risks, ensuring tailored protection that adapts to evolving needs while maintaining affordability.
Farm Insurance
Specialized farm insurance solutions protect agricultural properties, including barns, equipment, livestock, and crops. Our policies address both traditional and hobby farms, covering structures, machinery, and liability risks. We provide flexible options for farm trucks and specialized equipment, combining industry expertise with personalized service to safeguard rural livelihoods and family legacies.
Commercial Insurance
Commercial insurance programs protect small to mid-sized businesses through property, liability, and auto coverage. Our Businessowners Program serves offices, restaurants, and retail operations, while the Artisan Contractor Program caters to tradespeople. Commercial auto policies cover business vehicles, and umbrella policies provide excess liability protection up to $5 million, ensuring comprehensive risk management for diverse industries.
Auto Insurance
Personal and commercial auto insurance policies cover vehicles against collision, liability, and comprehensive risks. We offer competitive rates for standard vehicles, ATVs, trailers, and farm trucks, with discounts for safety features, good students, and multi-policy bundling. Our claims process prioritizes timely resolution, and we partner with trusted repair shops to ensure quality service for policyholders.
Umbrella Policy
Umbrella policies provide excess liability protection beyond standard auto and property insurance limits. Available up to $5 million in coverage, these policies protect against catastrophic losses, bodily injury claims, and property damage lawsuits. Designed to work with existing policies, they offer critical financial security for both personal and business risks.
Questions
What areas does Wayne Insurance Group serve?
We primarily serve Ohio and Indiana through our network of local agents.
What payment methods are available?
We accept electronic funds transfer and credit/debit card payments.
Can I manage my policy online?
Yes, use PolicyPlus to pay bills, submit claims, and manage policy details.
What types of insurance do you offer?
We provide homeowners, auto, farm, commercial, renters, and specialty insurance.
Videos
Reviews (7)
Bryanna Hermis
Jun 18, 2022
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If I could give them 0 stars, believe me I would. They're known to be 'conservative' so they can pick and choose who they want their money from which makes absolutely no sense to me.this is not a dating website/app.you're a CAR INSURANCE company, cmon now. If you get into the littlest trouble with the law or you accidentally hit a deer, or even someone hits you and you have on file that those accidents were not your fault.they will still cancel your policy immediately and refer you to another insurance company that raises the price of eveything.take it from me and DO NOT get a policy with them!
Brook Pence
May 23, 2022
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Been with Wayne mutual insurance for over 20 years, great company with low rates and very helpful employees
Mark Carroll
Feb 22, 2022
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I must say this insurance company has held me the longest with price and service very good. My cost hasn't really fluctuated other than when buying a new vehicle and the normal home value increase with today's housing market.
Aaron Carter
Feb 12, 2022
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The absolute worst Insurance should be criminal what they're doing to a disabled veteranRefusing to payPrice damage which is an act of GodAnd leaving him homeless
Jennifer Taylor
Jan 11, 2022
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My husband has a business policy with Wayne Insurance. He has been a policyholder for over 5 years. My husband has been attempting to settle his claim for the last 4 months to no avail. He has submitted all the needed paperwork and met with Wayne Insurance's lawyer to complete a deposition. We still haven't heard anything. First the attorney was dishonest and saying my husband didn't have a coverage that is clearly on the Declarations Page. The company is stalling to pay out. I would t recommend this company.
Michelle Cuellar
Dec 19, 2021
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I love my insurance, great prices with great coverage. Easy process on switching my cars out. I had a home claim it started out really bad to the point I had to cancel the claim. I was contacted later by another adjustor who asked me what had happened and why I cancelled my claim. I explained the situation and he has ensured that they would get this taken care of. We pay for this coverage for a reason, to make things easier during a hard time. and to have an easy process during this time took a load of my shoulders. I would like to thank them for taking the time to approach me again concerning this matter. We are very happy with how this process has started off again and will finally be completed.
Hillary Cook
Oct 28, 2021
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I'm reviewing on behalf of my sister who was in a car accident and was t-boned by one of their clients. This accident happened September 20th and it is October 13th. It's been more than THREE WEEKS and they will not give her a rental car, even though she cannot open her driver side door and the window of that door is busted among other things. Three little girls 4 and under and they continue to bully her into giving a recorded statement (there is a police report) in addition to giving ridiculous excuses before doing anything. This should have been done weeks ago and at this point, things are not moving any faster. It will likely be a MONTH or longer before she gets anything from them. This place is seriously a joke.
