Business Details
27 Years
experience
Your Trusted Insurance Partner in Lufkin, TX
Established in 1999, our agency brings decades of combined expertise to personalized insurance solutions. As an independent agency, we prioritize client needs over carrier interests, offering tailored assessments for home, auto, commercial, and specialized church insurance. Our licensed team, with experience dating back to 1987, provides comprehensive coverage analysis and competitive pricing. We serve Lufkin, Texas, with a commitment to transparency, ethical service, and community-focused protection. Our approach combines deep industry knowledge with a dedication to safeguarding clients' financial futures through customized risk management strategies. 
Services
Auto Insurance
Home Insurance
Commercial Insurance
Church Insurance
RV Insurance
Flood Insurance
Motorcycle Insurance
Business Bonds
Renters Insurance
Mobile Home Insurance
Details
- Year established: 1999
Highlights and features
- We offer 25+ years of localized insurance expertise since 1999
- As independent agents, we work exclusively for our clients' interests
- We provide personalized risk assessments for customized coverage solutions
- We accept multiple payment methods including e-checks and credit cards
- We specialize in hard-to-place church and commercial insurance policies
Services
Auto Insurance
We provide comprehensive auto insurance solutions for standard vehicles and classic cars. Our policies include liability protection, collision coverage, and uninsured motorist provisions. Our licensed agents help clients navigate options from multiple carriers to find optimal protection at competitive rates while ensuring compliance with Texas insurance requirements.
Church Insurance
Specialized insurance programs tailored for churches and religious organizations. Our assessments evaluate unique risks including property damage, liability exposures, and clergy-related concerns. We ensure appropriate coverage levels without over-insuring, with options for special event liability and property protection during community outreach activities.
Home Insurance
Customized homeowners insurance covering primary residences, mobile homes, and rental properties. Policies include dwelling protection, personal property coverage, and liability provisions. We offer flood insurance through the National Flood Insurance Program and specialized coverage for high-value homes requiring additional risk management solutions.
Commercial Insurance
Comprehensive business insurance packages for small to mid-sized enterprises. Our offerings include general liability, property insurance, and business interruption coverage. We provide specialized bond services like fidelity and surety bonds while offering risk assessment consultations to help businesses maintain adequate protection as they grow and evolve.
RV Insurance
Tailored insurance for motor homes, travel trailers, and fifth wheels. Coverage includes collision protection, roadside assistance, and personal property coverage for belongings inside the RV. Our policies accommodate both full-time RV living situations and occasional recreational use with flexible coverage options for different vehicle types and usage patterns.
People
John Toole
Co-Founder
With insurance experience since 1987 and Texas licensing since 1994, John co-founded InsuranceToole in 1999. He brings decades of industry expertise in property and casualty insurance, focusing on personalized client service and comprehensive risk management solutions.
Elizabeth Toole
Co-Founder
Licensed in Texas since 2001, Elizabeth co-founded InsuranceToole in 1999. She specializes in personal lines insurance and has built strong community relationships while maintaining a client-focused approach to insurance solutions and policy assessments.
Bertha A.
Personal Lines Agent
Licensed since 2010, Bertha specializes in personal insurance products including auto, home, and renters coverage. She provides personalized policy recommendations while maintaining a focus on customer service and comprehensive protection for individual clients.
Chris P
Property & Casualty Producer
Licensed since 2018, Chris handles commercial insurance policies and business risk assessments. He works with local businesses to develop comprehensive protection strategies while maintaining a focus on cost-effective coverage solutions for growing enterprises.
Don B
Senior Producer
With Texas licensing since 2008, Don provides expert guidance on property and casualty insurance products. He specializes in complex insurance scenarios requiring customized solutions, particularly for commercial clients needing specialized risk management approaches.
Questions
How can I get an insurance quote?
Contact us at 936-634-8665 or visit our Lufkin office for a personalized assessment. We'll analyze your needs and provide competitive quotes from multiple carriers.
What insurance types do you offer?
We provide auto, home, commercial, church, RV, motorcycle, flood, and renters insurance, plus business bonds and specialty coverage options for unique needs.
Are payment plans available?
We accept check, e-check, credit/debit cards, and money orders. Many carriers offer flexible payment options directly through their platforms for policyholders.
What are your office hours?
We're open Monday-Thursday 8:30 AM-5 PM, Friday 8:30 AM-4 PM. We're closed weekends and major holidays like Thanksgiving and New Year's.
Why choose an independent agency?
As independent agents, we're not tied to any single carrier. This allows us to objectively assess your needs and find the best coverage at competitive prices from multiple providers.
Reviews (3)
Rory Stringer
Nov 15, 2019
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Great people. very competitive pricing. Highly recommend you atleast let them bid your insurance needs. you may not know that you're paying too much
Mike Bazar
Mar 22, 2019
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Toole insurance is the most personalized insurance agency I have ever known. They will work with you and for you. Everyone needs an Insurance agent like Toole insurance. David Michael Bazar
Mikayla Toole
Jun 13, 2018
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The best customer service that I have ever experienced. Friendly staff and easy to work with. Highly recommend!