Business Details
50+ Years
experience
Emergency
services
Trusted Independent Insurance Services in Winthrop, MA
Founded in 1958, Biggio Insurance has built a legacy of providing personalized insurance solutions to families and businesses. As an independent agency, we prioritize client needs by offering tailored coverage options from multiple carriers, ensuring competitive pricing and comprehensive protection. Our family-owned tradition emphasizes trust, community involvement, and exceptional service, with three generations of the Biggio family actively engaged in client relations. We specialize in personal and commercial insurance, including auto, home, liability, and specialty policies for contractors, technology firms, and restaurants.Our team of licensed professionals brings decades of combined experience, serving communities across Massachusetts with a commitment to transparency and long-term client relationships. By combining modern technology with personalized support, we streamline insurance processes while maintaining the human touch that defines our agency. Our dedication to continuous improvement is reflected in our active participation in local initiatives, including partnerships with the Boston Wounded Veterans Run and ALS Association.
Services
Auto Insurance
Homeowners Insurance
Commercial Insurance
Umbrella Insurance
Flood Insurance
Boat Insurance
General Liability
Condominium Insurance
Renter's Insurance
Coastal Home Insurance
Details
- Year established: 1958
Highlights and features
- We offer over 60 years of continuous family-owned insurance expertise
- Our independent agency status provides access to multiple carriers for optimal coverage
- Specialized policies for contractors, restaurants, and technology companies
- Three generations of the Biggio family maintain hands-on client involvement
- Active community partners supporting local veterans and health initiatives
What people say
Personalized service
Family tradition
Community commitment
Responsive claims support
Tailored solutions
Services
Auto Insurance
We provide comprehensive auto insurance policies tailored to individual needs, covering liability, collision, and comprehensive protection. Our policies include specialized options for multi-car households, safe drivers, and students. With access to multiple carriers, we help clients find competitive rates while maintaining quality coverage for personal and commercial vehicles.
Homeowners Insurance
Our homeowners insurance offers protection against property damage, liability claims, and additional living expenses. Policies include options for new home discounts, safety features, and coastal property coverage. We specialize in customized solutions for Massachusetts residents, including flood insurance and specialized coverage for high-value properties through our independent carrier network.
Commercial Insurance
We offer tailored commercial insurance packages including general liability, property coverage, and workers' compensation. Our expertise extends to specialized policies for contractors, technology firms, restaurants, and artisan businesses. As an independent agency, we provide access to multiple carriers to ensure comprehensive protection and competitive pricing for Massachusetts-based businesses.
Umbrella Insurance
Our umbrella insurance policies provide additional liability coverage beyond standard auto and homeowners policies. This critical protection helps safeguard assets against catastrophic claims, particularly for high-net-worth individuals and business owners. We assist clients in determining appropriate coverage levels based on their specific risk profiles and financial situations.
Flood Insurance
We offer specialized flood insurance through the National Flood Insurance Program and private carriers. Our coverage options protect against water damage from natural disasters and coastal flooding. We provide expert guidance on policy selection, including elevation certificates and risk assessments, ensuring Massachusetts residents have appropriate protection for their properties.
People
John E. Biggio
President and CEO
With over 25 years of insurance experience, John specializes in business and liability coverage for contractors and technology companies. A lifelong Winthrop resident, he graduated from Framingham State College with a Bachelors in Economics and actively supports local veterans' causes.
Marie Biggio Randolph
Vice President
A licensed property and casualty agent, Marie focuses on personal and commercial insurance solutions. She graduated from Emmanuel College with a Bachelors in Business Administration and brings extensive experience in commercial real estate and risk management policies.
Donna Ebba
Senior Insurance Professional
With over 30 years at Biggio Insurance, Donna provides expert guidance across personal and business lines. Known for exceptional customer service, she specializes in finding comprehensive solutions for clients' insurance needs while maintaining her East Boston roots.
Kevin Randolph
Assistant Vice President
As part of our leadership team, Kevin contributes to strategic decision-making and client service improvements. His expertise in insurance operations helps maintain our agency's tradition of excellence while adapting to modern industry challenges.
Kathleen Hogan
Automobile Client Services
Kathleen specializes in personal auto insurance solutions, assisting clients with policy selection and claims support. Her client-focused approach ensures personalized service for all automobile insurance needs while maintaining our agency's high standards.
Questions
What types of insurance does Biggio Insurance offer?
We provide personal insurance (auto, home, umbrella) and commercial insurance (general liability, property coverage) including specialized policies for contractors, restaurants, and technology companies.
How does being an independent agency benefit me?
As an independent agency, we access multiple carriers to find you optimal coverage at competitive prices while maintaining personalized service and local expertise.
Can I report insurance claims online?
While we recommend contacting us directly for personalized claims assistance, we provide carrier-specific phone numbers and email options for expedited claims processing.
What discounts are available for policyholders?
We offer package discounts, claims-free credits, loyalty discounts, multi-car savings, and specialized reductions for safe driving, good students, and new construction properties.
Do you serve areas outside Winthrop?
While based in Winthrop, we serve clients across Massachusetts including Boston, Melrose, and surrounding communities for both personal and commercial insurance needs.
Reviews (5)
Kathleen H.
Oct 21, 2021
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I recently placed my auto and home insurance with this agency. What service! Not only are the prices great but they kept me informed on the whole process of switching carriers. I would highly recommend Biggio insurance.
Kristen K.
Oct 15, 2021
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I would not give him 1 star. This man is a crook! they made a huge error on my car insurance Which caused my insurance to be cancelled he did not notify me Of the cancellation. In turn they revoked my car registration m! when I called the office they said they'd look into it and call me back. They did not so I went to the office, Biggio himself refused to help me told me it wasn't his problem and when I got upset (which I had every right to be) he swore at me and threw me out of his office.
Now I'm stuck with no insurance or a registered car because of I mistake he made on his end. Thank god I keep all my paperwork! He is a crook and a thief I have heard many similar stories from other people. DO NOT use him!
Now I'm stuck with no insurance or a registered car because of I mistake he made on his end. Thank god I keep all my paperwork! He is a crook and a thief I have heard many similar stories from other people. DO NOT use him!
Smac
Jun 16, 2019
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Knowledgeable and helpful. The owner, John, will bend over backwards to help you. You just do t get service like that anymore. Highly recommend!
Ross Capobianco
Jun 23, 2018
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We have used Biggio for more than 15 years. We have not had to call often but when we do, they are always responsive.
Dan Carney
Jun 17, 2018
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I have been using John Biggio Insurance for decades, and my parents used them for insurance before me. I feel that I have good insurance coverage at a fair price. I love the registry service, I have no interest in going to the RMV, so they go for me. I highly recommend John Biggio Insurance.
