Business Details
32 Years
experience
Emergency
services
Trusted Insurance Solutions in Telford, PA
Franconia Insurance & Financial Services has been dedicated to providing comprehensive insurance and financial solutions since 1994. As an independent agency, we prioritize our clients' unique needs by offering tailored coverage from top-tier providers. Our team of certified professionals brings extensive experience and industry-specific expertise to every client interaction. We are committed to building long-term relationships grounded in integrity and exceptional service. Our partnership with Keystone Insurers Group allows us to combine national resources with local, personalized attention.We emphasize continuous education, holding designations such as Certified Insurance Counselor (CIC) and Certified Insurance Service Representative (CISR). Our focus on risk management and client education ensures informed decision-making. Recognized for excellence, including Keystone's 2018 PA State Partner of the Year Award, we remain dedicated to community service and client satisfaction. Our 24/7 accessibility and digital platforms ensure seamless support whenever needed. With decades of combined experience, we guide clients through every stage of life and business.
Services
Business Insurance
Personal Insurance
Commercial Package Policy
Workers Compensation
Life Insurance
Homeowners Insurance
Auto Insurance
Flood Insurance
Employee Benefits
Medicare Products
Details
- Year established: 1994
Highlights and features
- We offer 24/7 personalized customer support and digital accessibility.
- Our team holds industry certifications like CIC and CISR.
- As an independent agency, we provide tailored solutions from top carriers.
- We combine national resources with local, community-focused service.
- Recognized with Keystone's 2018 PA State Partner of the Year Award.
Associations and certifications
- Keystone Insurers Group
- Certified Insurance Counselor (CIC)
- Certified Insurance Service Representative (CISR)
What people say
Experts in their field
Personalized service
Quick responses
Knowledgeable staff
A+ for service
Services
Business Insurance
We provide comprehensive business insurance solutions tailored to protect companies of all sizes. Our offerings include liability, property, and specialized policies like cyber liability and workers' compensation. With access to multiple carriers, we ensure competitive pricing and coverage that adapts to evolving business needs.
Personal Insurance
Our personal insurance services cover homeowners, auto, life, and health needs with customizable options. We focus on aligning policies with clients' lifestyles and long-term goals. Our team offers expert guidance to ensure protection for families and personal assets through every life stage.
Employee Benefits
We design employee benefit packages that attract talent and support workforce well-being. Services include health, dental, and retirement plans tailored to business size and industry. Our approach balances employer affordability with comprehensive employee coverage, supported by ongoing policy management.
Life Insurance
Our life insurance solutions provide financial protection for families and businesses. Options include term, whole, and universal life policies tailored to individual needs. We help clients secure their legacy while offering competitive rates and simplified application processes.
Homeowners Insurance
We offer homeowners insurance covering property damage, liability, and additional living expenses. Policies are customized to address regional risks like flooding. Our team ensures seamless claims processing and proactive risk management advice to protect clients' most valuable assets.
People
Kate Christie
Client Service Advisor
Kate Christie served FIFS clients for over 15 years, specializing in personal insurance. Her dedication to client satisfaction and expertise in policy management made her a trusted advisor before her retirement in 2025.
Kyle
Insurance Advisor
Kyle assists business clients in finding tailored insurance solutions. With a focus on commercial policies, he leverages industry certifications to provide strategic risk management advice and competitive coverage options.
Joanne
Insurance Advisor
Joanne specializes in business insurance, offering personalized service to corporate clients. Her expertise in policy customization and client education ensures businesses receive comprehensive protection aligned with their operational goals.
Jim
Insurance Advisor
Jim provides expert insurance guidance to both personal and business clients. His approach combines industry knowledge with a focus on long-term client relationships, ensuring coverage evolves with clients' changing needs.
Brett
Insurance Advisor
Brett supports clients in selecting appropriate insurance products, emphasizing risk mitigation and financial security. His client-centric approach ensures tailored solutions that balance protection with cost-effectiveness.
Questions
What types of insurance do you offer?
We provide business insurance, personal insurance, employee benefits, life insurance, and specialized coverage like flood and cyber liability policies.
Are you available outside regular business hours?
Yes, our team offers 24/7 support through digital platforms and emergency contact options for urgent insurance needs.
How do you tailor insurance policies to individual needs?
We assess your specific risks and goals, then leverage multiple carrier options to create customized coverage that evolves with your circumstances.
What certifications do your staff hold?
Our team includes Certified Insurance Counselors (CIC) and Certified Insurance Service Representatives (CISR), ensuring expert-level service and industry knowledge.
How can I file an insurance claim?
Report claims through our website, phone line, or contact your advisor directly. We prioritize prompt processing and clear communication throughout the resolution.
Videos
Reviews (5)
Sandi Keck
Jun 13, 2019
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Joanne Runyan and Franconia Insurance get 5 stars. Joanne is awesome to work with. She is always able to help with Spring Hill issues. I am somewhat new to my position and Joanne is always giving me a heads-up when needed or a helping hand. Everyone at Spring Hill has the confidence they can count on Joanne and the Franconia Insurance team. Joanne is an all around nice person.
Tim McDonough
May 23, 2019
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FIFS service and personal attention is second to none! It is a pure pleasure dealing with Joanne for our business insurance and my homeowners insurance is always burden-free due to the knowledgeable staff.
Bryan Darby
Mar 18, 2019
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FIFS is a pleasure to do business with. They are professional, knowledgeable and detail oriented. The customer relations is unbeatable and I recommend FIFS to anyone in need of their services,
David Volpe
Feb 10, 2019
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We've used Franconia Insurance for over 10 years and the service they provide us is second to none. I've appreciated Joanne and her handling of our account- she is easy to deal with and well informed in the industry. Joanne and FIFS are reliable and have been able to address any concerns that we take their way!
Corinne Keeler
Jan 21, 2019
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Ben Moyer always provides friendly customer service and quick turnaround time. At each renewal, he helps us find the best coverages for our family and notifies us of any discounts that we qualify for. Thanks, Ben and FIFS!
